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Part time Cashier (Store 179, Gardner, KS)

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$12.00 Per Hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$24960 / YEARLY (est.)
min
max
$24960K
$24960K

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What You Should Know About Part time Cashier (Store 179, Gardner, KS), Ace Hardware

Join the friendly team at Westlake Ace Hardware as a Part-Time Cashier at Store 179 in Gardner, KS! Here, we pride ourselves on our commitment to service, passion, respect, integrity, teamwork, and excellence. As a Cashier, you'll be at the forefront of customer interaction, greeting shoppers with a smile and ensuring a seamless checkout experience. Your responsibilities will include handling register transactions for sales and returns, keeping checkout areas tidy, and aiding customers with inquiries about product locations and store layout. It’s about more than just ringing up sales; it's about creating a welcoming environment where customers feel valued. This role also offers opportunities to develop product knowledge and collaborate with a terrific team dedicated to helping each other succeed. If you have a positive attitude and a knack for customer service, we'd love to see you thrive with us at Westlake Ace Hardware!

Frequently Asked Questions (FAQs) for Part time Cashier (Store 179, Gardner, KS) Role at Ace Hardware
What are the responsibilities of a Part-Time Cashier at Westlake Ace Hardware?

The Part-Time Cashier at Westlake Ace Hardware is responsible for handling register transactions, engaging with customers during their shopping experience, maintaining a clean and organized checkout area, and assisting with various store tasks. The goal is to provide excellent customer service while ensuring efficient operations at the register.

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What qualifications do I need to apply for the Part-Time Cashier position at Westlake Ace Hardware?

To apply for the Part-Time Cashier role at Westlake Ace Hardware, you should ideally have a high school diploma or GED equivalent. Previous cashier or customer service experience is preferred, along with the ability to stand, walk, lift up to 25 pounds, and climb as necessary.

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How does Westlake Ace Hardware support employee growth in the Part-Time Cashier role?

Westlake Ace Hardware fosters an environment of growth by encouraging employees to build their product knowledge and customer service skills. The company also shares opportunities for advancement within the organization, promoting personal and professional development for team members.

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What is the compensation for a Part-Time Cashier at Westlake Ace Hardware?

The Part-Time Cashier at Westlake Ace Hardware earns $12.00 per hour. In addition to competitive pay, there are opportunities for benefits based on hours worked and tenure, including merchandise discounts and potential advancement.

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What are the core values at Westlake Ace Hardware and how do they impact the Part-Time Cashier role?

Westlake Ace Hardware emphasizes core values of service, passion, respect, integrity, teamwork, and excellence. These values guide the expectations for behavior and interaction with both customers and coworkers, creating a positive workplace atmosphere and ensuring quality service in the Part-Time Cashier role.

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Common Interview Questions for Part time Cashier (Store 179, Gardner, KS)
How would you handle a difficult customer as a Part-Time Cashier?

It's essential to remain calm and listen actively to the customer's concerns. Acknowledge their feelings, try to resolve the issue if possible, and if needed, escalate it to management while ensuring the customer feels heard and valued.

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What do you think makes great customer service in the cashier role?

Great customer service means being friendly, approachable, and attentive. It involves actively engaging with customers, providing assistance with their needs, and ensuring they leave feeling satisfied with their shopping experience.

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Can you describe your experience handling cash transactions?

Experience with cash transactions involves accurately processing sales and returns, handling cash or credit card payments, balancing the register at the end of your shift, and ensuring all cash handling procedures are followed diligently.

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How do you stay organized and efficient during busy store hours as a cashier?

Staying organized means being familiar with the register systems, maintaining a tidy checkout area, prioritizing tasks effectively, and working with team members to ensure efficient flow at the registers, even during peak times.

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In your opinion, what is the most challenging part of being a cashier?

The most challenging part may include dealing with high pressure during busy periods or dissatisfied customers, but it's also an opportunity to demonstrate problem-solving skills and resilience, providing exceptional service despite challenges.

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How would you promote additional products to customers during checkout?

Promoting additional products involves understanding current promotions and product knowledge. You can engage customers by showing genuine interest in their purchases and suggesting complementary items that may enhance their shopping experience.

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What would you do if you accidentally overcharged a customer?

If an overcharge occurs, I would apologize to the customer immediately, review the transaction together, and rectify the situation by adjusting the total accordingly to ensure fair service, always demonstrating integrity in the process.

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Describe a time you provided excellent customer service.

Providing excellent customer service can be illustrated by recounting a specific scenario where you went above and beyond to meet a customer's needs, whether it was helping find a product, clearing up confusion, or making a special effort to ensure they were satisfied with their experience.

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How do you familiarize yourself with store products and layout?

Familiarizing oneself with products and layout can be achieved by taking the initiative to walk the store, asking team members for insights, and engaging with customers to learn their common inquiries, thereby enhancing the ability to assist shoppers effectively.

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Why do you want to work as a Part-Time Cashier at Westlake Ace Hardware?

Expressing enthusiasm for the opportunity should focus on personal values aligning with Westlake Ace Hardware's core values, like the passion for customer service, the desire to be part of a strong community, and the interest in contributing to a reputable organization known for its service excellence.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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Part-time, on-site
DATE POSTED
April 20, 2025

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