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Shipping Clerk

Compensation Details:

Starting range of $18.50 per hour + 2nd shift differential

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

  • Weekly Pay
  • Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation
  • Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
  • Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us!
  • Tuition Reimbursement Program
  • Employee Recognition Program
  • Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
  • Adoption cost reimbursement
  • Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

Job Description:

Shipping Clerk

Schedule: 2nd shift: Sunday- Thursday 2:30pm-11:00pm

Job Description

  • Check in any freight in shipping office
  • Create labels for mail packets
  • Scan to truck
  • Check SOA’s and convert to route
  • Run bills / create driver packets: Bills go on trailers, Driver packets go in driver’s room
  • Page for outs
  • Issue resolution up to and including Retailer communications, updating the “blowout report” for the CSR
  • Coordinate with traffic to merge CPO freight onto regular routes
  • End of day
  • Print and generate Traffic Reports such as FLR, Shipment Planner, Loader Packets, Pallet Power Jacket assignment tracking.
  • Prepare BOLs of cross-dock trailers which would include make copies of backhaul paperwork for backhaul coordinator, review seal and trailer information for each cross-dock packet and place in driver’s room.
  • Close and research tasks such as Chase fill and hand load chase product of tail of trailer, to secure, lock, and close shipments
  • Organize driver paperwork from BOLs, pay sheets, loader feedback documents

Ace Hardware is committed to promoting and maintaining a safe, healthy, and injury-free environment for all team members.  This is our number one priority, and we will support programs and initiatives that focus on this commitment.  It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.

What you need to succeed:

  • Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
  • Be an active participant in contributing to a successful safety culture in the facility.
  • High School Diploma or equivalent
  • Time management skills
  • Demonstrated ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail
  • Effective oral/written communication, problem solving, basic research, and time management skills
  • Proficiency in Microsoft Office (Word, Excel, and Outlook)
  • Ability to work outside of a typical work schedule

Leadership development opportunity with additional responsibilities including, but not limited to small parcel, shipping and traffic.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Average salary estimate

$38480 / YEARLY (est.)
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$38480K
$38480K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shipping Clerk, Ace Hardware

Are you looking for a dynamic opportunity in the heart of La Crosse, WI? Ace Hardware is on the hunt for a dedicated Shipping Clerk to join our vibrant team! At Ace, we don’t just ship products; we embrace a culture that embodies our values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork (W.E.L.I.G.H.T). Your role as a Shipping Clerk will be pivotal. You’ll handle incoming freight, create shipping labels, and manage the logistics of delivering outstanding service. Picture yourself organizing driver paperwork, resolving issues with retailers, and running traffic reports. You’ll work closely with seasoned professionals in a supportive environment, ensuring every detail is accounted for. Plus, with our commitment to safety and well-being, you'll help maintain a workplace that truly values health and productivity. Not only will you have a competitive starting pay of $18.50 per hour plus a shift differential, but you will also enjoy comprehensive benefits including health coverage, a generous 401(k) plan, and even a CDL training program! We believe in long-term growth, so whether you're just starting out or looking for a career change, Ace Hardware provides ample opportunities for development. Join us, and let’s make a difference for our customers together—experience what makes a career with Ace truly rewarding!

Frequently Asked Questions (FAQs) for Shipping Clerk Role at Ace Hardware
What are the main responsibilities of a Shipping Clerk at Ace Hardware in La Crosse?

As a Shipping Clerk at Ace Hardware in La Crosse, your main responsibilities include checking in freight, creating labels for mail packets, scanning items for trucks, running bills, and creating driver packets. You will also communicate with retailers regarding any issues that arise, update necessary reports, and ensure all shipments are organized and processed in a timely manner, playing a crucial role in Ace's distribution operations.

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What qualifications do I need to be a Shipping Clerk at Ace Hardware?

To become a Shipping Clerk at Ace Hardware, you need a high school diploma or equivalent. Experience in logistics and proficiency in Microsoft Office applications like Word and Excel are recommended. Strong time management skills, attention to detail, and effective communication abilities will set you up for success in this role.

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How does Ace Hardware support the training and development of its Shipping Clerks?

Ace Hardware is committed to the professional growth of its Shipping Clerks by offering training programs like the Dock to Driver program, which provides financial assistance for obtaining a CDL license. Additionally, the company encourages ongoing training and participation in the Employee Recognition Program to foster a supportive work culture that promotes learning and advancement.

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What shift will I work as a Shipping Clerk at Ace Hardware?

As a Shipping Clerk at Ace Hardware, you'll work the second shift from Sunday to Thursday, specifically from 2:30 PM to 11:00 PM. This schedule allows you to be part of a dynamic team that ensures all shipping operations run smoothly during these hours.

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What benefits can I expect as a Shipping Clerk at Ace Hardware?

Shipping Clerks at Ace Hardware enjoy a comprehensive benefits package, including weekly pay, paid time off, health coverage for you and your dependents, a 401(k) with company match, and much more! Additional perks like tuition reimbursement, employee discounts, and an Employee Assistance Program ensure that you have support in both your personal and professional life.

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Common Interview Questions for Shipping Clerk
Can you describe your experience with inventory management?

In preparing your answer, focus on any previous roles where you performed tasks related to inventory management. Highlight experiences involving checking in products, creating labels, and maintaining accurate records, emphasizing your attention to detail and organizational skills, which are critical for a Shipping Clerk position.

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How do you prioritize tasks in a fast-paced environment?

When responding, share a specific example from your work history. Discuss how you determine urgency based on shipping deadlines and customer needs. Mention tools or strategies you use to remain organized, such as checklists or digital tools to track your progress, showcasing your ability to manage time effectively.

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How do you handle communication with team members and retailers?

Explain your approach to clear and effective communication. You might mention the importance of maintaining a professional tone, actively listening, and clarifying information to avoid misunderstandings. Provide examples of past experiences where you successfully resolved issues through effective communication.

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What is your proficiency level with Microsoft Office applications?

Be honest about your experience level with tools like Word and Excel. If you have specific skills, such as creating spreadsheets or using formulas, mention these. If applicable, talk about how you’ve used these tools in past jobs to manage data and reports, which is essential for a Shipping Clerk role.

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Why do you think safety is important in a shipping environment?

Emphasize that safety is crucial for the well-being of all team members and impacts overall productivity. You can cite specific examples of safety practices you've followed in previous roles and how they helped prevent workplace accidents or injuries, aligning your response with Ace Hardware's commitment to safety.

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What strategies would you use to resolve issues that arise during shipping procedures?

Describe a systematic approach for tackling shipping issues, such as identifying the problem, communicating with relevant team members, and developing solutions that adhere to company policies. Stress the importance of quick resolution and collaboration within the team to maintain efficiency.

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Give an example of when you had to work under pressure. How did you handle it?

Provide a real-life scenario where you successfully managed pressure. Discuss how you remained calm, prioritized tasks, and maintained focus on the end goal, reinforcing qualities like resilience and problem-solving abilities that are valuable for handling the demands of a Shipping Clerk position.

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What do you enjoy most about working in a team environment?

Discuss the benefits of teamwork, such as shared goals, diverse ideas, and mutual support. Anecdotes about successful collaborative experiences can reinforce your points. Highlight how a strong team can enhance productivity while creating a positive work atmosphere, particularly relevant in the role of a Shipping Clerk.

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How would you ensure accuracy in creating shipping documents?

Demonstrate a thorough understanding of accuracy in your response. You might mention double-checking information, using checklists, or implementing a review process to minimize errors. Mention specific tools or methods you’ve used to maintain precision, which is crucial for a Shipping Clerk's responsibilities.

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What does customer service mean to you in the context of a shipping role?

Emphasize the importance of customer satisfaction and how shipping impacts the customer experience. Your answer should reflect a commitment to timely delivery and accurate processing. Discuss how you would seek feedback and resolve any shipping-related issues to uphold high service standards in line with Ace Hardware's values.

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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DATE POSTED
April 18, 2025

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