At Customaite, we’re transforming the customs market with a robust AI SaaS product to speed up customs declarations. Our product has garnered trust from leading companies in the logistics sector, and we’re ready to scale further.
Operating out of Leuven with a growing, dynamic team, we embrace a true start-up mentality while benefiting from the resources and expertise of the AE Group.
As a Customer Success Manager, you will play a vital role in driving customer impact by implementing and optimising Customaite
What Customaite can offer you?
You'll be stepping into an exciting role in a dynamic organisation with plenty of room for initiative where, from your position, you can directly and visibly impact operations. This is within a people-focused organisation characterised by a collegial atmosphere and a professional approach to work.
Work in a hybrid model, a mix of home office, customer visits, and our Leuven headquarters.
Interested?
Respond today and discover how you can make a difference at Customaite. Do you have questions about the job, our application process, or our unique company culture? Get in touch with Julie Van den Bossche (julie.vandenbossche@ae.be).
At Customaite, we value a personal approach and direct communication. Whether you visit us digitally or in person, we look forward to meeting you!
At Customaite, we’re on a mission to revolutionize the customs market with our innovative AI SaaS product, designed to streamline customs declarations. As a Customer Success Manager, you’ll be at the forefront of facilitating this transformation, guiding customers through an exceptional onboarding experience that ensures their success from day one. Your knack for building trust will come into play as you establish long-term relationships with clients, providing post-implementation support to maintain satisfaction and address any concerns. Your role will be dynamic and engaging, serving as the vital link between customers and our product team. You’ll be responsible for conveying client feedback, helping shape product enhancements that cater to their needs. The culture of Customaite is every bit as lively as our mission, with a start-up mentality that thrives on collaboration within our growing team in Leuven, with the flexibility of working up to 60% remotely. A good fit for this role is someone who is not just excited about our product but is deeply enthusiastic about the logistics and customs domain. If you have a structured approach to prioritizing tasks and the ability to adapt to evolving client needs, we’d love for you to apply those skills here at Customaite. You’ll have the chance to directly impact operations in a people-focused environment that values proactive communication and initiative. Interested in embarking on this exciting adventure with us? Let’s connect and explore how you can contribute to our journey.
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