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Account Executive, Strategic - Seattle

Aircall is a place where voices are valued.


Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.


Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.


Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.


About the Team:


Our Sales team is built around resourceful, intelligent, dedicated, and technically savvy professionals. We’re looking for an Account Executive who will immerse themselves in Aircall’s ecosystem and speak the industry language fluently. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to grow within the role for the foreseeable future.


This role is based in Seattle.


Key Responsibilities:
  • Leverage exceptional prospecting skills to build pipeline
  • Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
  • Use a consultative selling approach: Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
  • Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
  • Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce


Qualifications:
  • A minimum of 2 years of experience closing SMB/Mid-Market business (in SaaS) with a deal size ranging from $50-100k ARR
  • Consistent attainment (and overachievement) of quota and revenue goals
  • Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
  • Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
  • Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
  • An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
  • You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a team
  • The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
  • You learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
  • You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
  • A desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)


$93,500 - $104,000 a year
$170,000-$187,000 OTE
The base salary range for this position is within the $93,500 minimum and $104,000 maximum per year range. This is not including bonuses/commission plans, and other benefits. The OTE of this position is within the $170,000-$187,000 OTE range with uncapped commission. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.


Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.


We’re creating a place where great people trust one another and thrive together.


People flourish at Aircall and now is the time to be part of the team and the journey we’re on.


Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

Aircall Glassdoor Company Review
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CEO of Aircall
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Michael Haske, Olivier Pailhes
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Average salary estimate

$98750 / YEARLY (est.)
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$93500K
$104000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Strategic - Seattle, Aircall

Aircall is not just a workplace; it’s a community where voices are valued, and authentic human connections are forged. As an Account Executive, Strategic in Seattle, you'll play a pivotal role in driving our innovative mission forward. With over $220 million in backing since 2015, Aircall is dedicated to enhancing communication for our thriving base of 20,000+ customers. Our vibrant Sales team is made up of passionate, resourceful professionals eager to see you succeed. In this role, you'll have the chance to leverage your exceptional prospecting skills, guiding potential customers through the sales cycle while showcasing the unique benefits that Aircall offers through consultative discovery calls and tailored demos. Collaboration is key, and you’ll work closely with various teams to push opportunities across the finish line. If you’re an enthusiastic team player with a “must-win” attitude and a desire for long-term growth, this role is for you. The compensation structure is enticing, offering a base salary of $93,500 to $104,000 with an additional earning potential that can reach $187,000, thanks to uncapped commission. At Aircall, we’re all about pushing the envelope, learning from experiences, and growing together. If that resonates with you, let’s continue the conversation!

Frequently Asked Questions (FAQs) for Account Executive, Strategic - Seattle Role at Aircall
What responsibilities does the Account Executive, Strategic position at Aircall involve?

The Account Executive, Strategic position at Aircall involves leveraging your prospecting skills to build a robust pipeline, guiding prospects through the entire sales cycle, and documenting all customer interactions thoroughly in Salesforce. You'll utilize a consultative selling approach, uncovering pain points and demonstrating Aircall’s value through engaging calls and custom demos. Additionally, collaboration with Marketing and other internal teams will be crucial in converting opportunities into successful closures.

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What qualifications are needed to succeed as an Account Executive, Strategic at Aircall?

To succeed as an Account Executive, Strategic at Aircall, candidates should have at least 2 years of experience closing SMB/Mid-Market business, specifically in SaaS, with a strong track record of meeting or exceeding quotas. Familiarity with SPICED Sales Methodology is beneficial, as is the ability to clearly articulate technical components of Aircall’s products. The ideal candidate should be organized, goal-oriented, and possess a strong willingness to learn and adapt.

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What is the commission structure for the Account Executive, Strategic role at Aircall?

The commission structure for the Account Executive, Strategic position at Aircall is quite appealing, offering a base salary ranging from $93,500 to $104,000 annually. With an uncapped commission plan, on-target earnings can reach between $170,000 and $187,000, providing you with a significant opportunity for financial growth based on your individual performance.

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What makes Aircall a great place for an Account Executive, Strategic to work?

Aircall prides itself on its vibrant work culture focused on collaboration, diversity, and growth. As an Account Executive, Strategic, you’ll find a thriving environment that encourages voices to be heard, offers work-life balance, and provides ample opportunities for professional development. With a multi-national workforce and a commitment to wellness and inclusivity, you'll be part of a team that champions people-oriented values.

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How does Aircall support its employees' professional development?

Aircall supports its employees' professional development through a strong team spirit and a commitment to learning. The culture emphasizes growth within roles, mentorship, and the ability to take on responsibilities that foster individual and professional growth. Regular training sessions and the encouragement to become product experts also contribute to an environment where continuous improvement is paramount.

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Common Interview Questions for Account Executive, Strategic - Seattle
Can you describe your experience with closing deals in the SMB/Mid-Market sector?

In your response, focus on specific instances where you successfully closed deals, discuss the strategies you used, and quantify your achievements if possible. Highlight your understanding of the SMB/Mid-Market dynamics and how your approach tailored to that segment's needs.

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How do you prioritize competing priorities in a fast-paced sales environment?

Discuss your time management methods, such as making daily or weekly priority lists, utilizing CRM tools like Salesforce, and setting clear goals. Emphasize your ability to adapt quickly to changes while maintaining a laser focus on critical tasks.

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Explain your familiarity with the SPICED Sales Methodology.

Be prepared to outline your understanding of the SPICED methodology, focusing on its core components: Situation, Pain, Impact, Cost, and Decision. Provide examples of how you’ve applied this approach in previous sales scenarios to effectively challenge prospects' status quo.

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How do you approach a consultative selling strategy?

Illustrate your approach to consultative selling by discussing how you engage with prospects through active listening, uncovering their needs, and providing tailored demonstrations of how Aircall can meet those specific pain points. Share success stories that showcase this methodology in practice.

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What key metrics do you track to assess your sales performance?

Mention important KPIs that you monitor to evaluate your performance, such as pipeline growth, conversion rates, quota attainment rates, and customer feedback. Explain why these metrics are essential for continuous improvement and success in your role.

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Can you describe a challenging sales situation and how you overcame it?

Share a specific example where you faced significant challenges, detailing the circumstances, your actions to address those challenges, and the ultimate outcome. Highlight your problem-solving skills and resilience throughout the process.

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What do you understand about Aircall's products, and how would you present them to a potential client?

Research Aircall’s products and features thoroughly. When answering, explain how you would articulate the products' benefits through a customer-centric lens, focusing on how they solve common pain points that potential clients may face.

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Describe your experience with CRM tools, particularly Salesforce.

Discuss your experience using Salesforce or similar CRM tools, focusing on how you have utilized these platforms for managing customer interactions, documenting sales activities, and forecasting revenue. Provide insights on how you leverage these tools for maximum effectiveness.

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What motivates you as a salesperson?

Elaborate on what drives your performance, whether it’s achieving sales goals, helping clients solve problems, or contributing to team success. Sharing personal anecdotes can help illustrate your motivations effectively.

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How do you handle rejection in sales?

Discuss your mindset regarding rejection and highlight how you learn from each experience. Describe practical steps you take to handle rejection, such as seeking feedback, refining your approach, and maintaining a positive outlook as you move to the next opportunity.

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Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

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December 22, 2024

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