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Modernization Service Sales Engineer - TN, KY or AL - REMOTE - job 1 of 2

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

REPORTS TO: Vice President of Modernizations 

Konecranes is seeking a specialized individual to fill our Service Sales Engineer role. In this position, you will be selling complex engineered modernization opportunities within your assigned territory. Working independently and as a team will be crucial as you will be collaborating with district sales teams to advance our customers knowledge on Konecranes solutions and products. You will be primarily working with major engineering companies, and process industries that use heavy duty or high capacity crane equipment such as Steel Mills, Paper Mills, Waste to Energy/Biomass, Automotive Plants, Power Generation, General Manufacturing, Mining, Petro and more. We are looking for a driven and disciplined individual who is keen on problem solving and is highly conscientious. 

 

The ideal location for the candidate should be Tennessee, Kentucky, or Alabama.

 

PRINCIPAL RESPONSIBLITIES: 

  • Defining and executing sales territory plans including recommendations for materials or machinery improvements to customers 

  • Demonstrate to customers how Konecranes solutions would improve safety, productivity and return on investment 

  • Communicate and consult with customers to understand their need 

  • Describe the financial benefit and understand the company’s process of obtaining funding for each project 

  • Provide consultative technical presentations and proposals that explain the technical aspects of our products and the benefit for our customer 

  • Introduce Konecranes engineered products to leading companies in designated territory 

  • Effectively lead development to ensure a sustainable modernization business YOY 

  • Sales process excellence using Konecranes CRM for sales management of territory 

  • Reporting updated market research on customer business outlook in the assigned territory by proactive territory development 

  • Provides appropriate specification support for new products along with a working knowledge of Konecranes products 

  • Manages all commercial issues before and after the sale- Terms and conditions 

  • Forecast orders/sales monthly to coincide with standard Rush reporting timelines 

  • Preparation of capital based professional proposals (including ROI justifications) 

  • Provide technical presentations of our advanced products in all four design elements (mechanical, electrical, automation and structural) 

  

  

Qualifications

REQUIRED EXPERIENCE: A minimum five years’ experience in heavy duty material handling or technologically advanced capital equipment sales/products. Must have the aptitude to learn at a fast pace. Experienced in technical sales, high level relationship building, capital buying processes, and the customization/upgrading of heavy duty manufacturing equipment. Highly developed communication, sales organization and estimating evaluation skills. Ability to communicate clearly and resolve conflict. Working knowledge of estimating and design software. Must be proficient in MS Office products. Must show ability to work independently as well as in a team environment. 

OTHER REQUIREMENTS: Travel up to 75%. Must have and maintain a good driving record, including a valid driver’s license. Must pass background check and drug screen, and will be subject to random drug screens during employment. Must be willing to work off the ground often at heights. Must be willing to sign a non-compete agreement. Must demonstrate commitment to safety. 
  

EDUCATION: Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology or Electrical Engineering preferred. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

What You Should Know About Modernization Service Sales Engineer - TN, KY or AL - REMOTE, Konecranes

Are you ready to take your sales skills to the next level? Konecranes is on the lookout for a talented Modernization Service Sales Engineer to join our dynamic team. In this remote position, you'll focus on selling advanced modernization solutions to major engineering companies and various industries like steel mills, automotive plants, and more within Tennessee, Kentucky, or Alabama. Collaboration is key in this role, as you'll be working closely with district sales teams to educate clients on the innovative offerings Konecranes brings to the table. Here, your expertise in heavy-duty material handling will shine as you define and execute strategic sales territory plans. You'll demonstrate how Konecranes can enhance safety and productivity while providing clients with a strong return on investment. Your technical presentations will wow customers, and your consultative approach will ensure that you really get to the heart of their needs. We highly value a driven, disciplined, and conscientious problem solver. Plus, if you enjoy the thrill of the chase and a little travel (up to 75%!), this opportunity is perfect for you! If you have at least five years of experience in technical sales of advanced capital equipment and a passion for our mission of lifting what matters, we want to hear from you. At Konecranes, you won't just be a number; you'll make a meaningful impact and contribute to a global leader in material handling solutions. Join us and help shape the future of our industry!

Frequently Asked Questions (FAQs) for Modernization Service Sales Engineer - TN, KY or AL - REMOTE Role at Konecranes
What are the key responsibilities of a Modernization Service Sales Engineer at Konecranes?

As a Modernization Service Sales Engineer at Konecranes, your primary responsibilities will include defining and executing sales plans for the assigned territory, collaborating with district sales teams, providing consultative technical presentations, and identifying customer needs. You'll also manage commercial aspects before and after sales, including contract terms, and conduct market research to monitor business outlook in your areas.

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What qualifications are needed to apply for the Modernization Service Sales Engineer position at Konecranes?

Candidates for the Modernization Service Sales Engineer role at Konecranes should have a minimum of five years of experience in heavy-duty material handling or advanced capital equipment sales. A bachelor’s degree in Mechanical Engineering or related fields is preferred. Strong communication skills, aptitude for sales organization, and familiarity with estimating software are also important qualifications.

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How often will a Modernization Service Sales Engineer need to travel while working at Konecranes?

In the Modernization Service Sales Engineer role at Konecranes, you can expect to travel up to 75% of the time. This travel will allow you to connect with clients and demonstrate our modernization solutions effectively across your territory, which primarily includes Tennessee, Kentucky, and Alabama.

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What is the role of customer consultation in the Modernization Service Sales Engineer position at Konecranes?

Customer consultation is essential for the Modernization Service Sales Engineer at Konecranes. You'll need to understand your clients' specific needs deeply, explain how Konecranes solutions can enhance their operations, and identify potential funding processes for modernization projects. This consultative approach helps to build strong relationships and tailor solutions that are genuinely beneficial.

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What makes Konecranes an attractive workplace for a Modernization Service Sales Engineer?

Konecranes is attractive for a Modernization Service Sales Engineer due to its commitment to diversity, employee development, and innovation in material handling solutions. With a global presence, a supportive work environment, and a focus on safety, Konecranes offers a unique opportunity to make a real impact while growing professionally within a leading company.

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Common Interview Questions for Modernization Service Sales Engineer - TN, KY or AL - REMOTE
Can you describe your experience with heavy-duty material handling and how it applies to the Modernization Service Sales Engineer role at Konecranes?

When answering this question, focus on specific examples from your past roles where you've utilized your heavy-duty material handling experience to achieve sales targets or contribute to complex projects. Highlight your understanding of the industry's technical aspects and how your background will enable you to succeed at Konecranes.

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How would you approach defining a sales territory plan for Konecranes products?

In responding to this question, describe your process for researching the market, identifying potential clients, and setting measurable objectives. Emphasize collaboration with team members to create a strategic plan that showcases Konecranes' solutions effectively.

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What techniques do you use to build strong relationships with clients?

Talk about your focus on understanding client needs through active listening and regular check-ins. Include how you maintain communication and deliver tailored solutions that demonstrate value, which is crucial for the Modernization Service Sales Engineer role.

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How do you demonstrate the financial benefits of modernization projects to potential clients?

You should emphasize your ability to prepare ROI justifications and financial analyses that clearly outline the cost-benefit relationship of Konecranes' solutions. Providing specific case studies or examples of successful modernization projects can also be persuasive.

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How do you manage multiple projects and sales inquiries effectively?

In your answer, illustrate your personal organization methods, such as using CRM tools for tracking and prioritizing tasks, regularly updating your sales pipeline, and time management strategies that help deliver on commitments.

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Describe a time you had to handle a conflict during a sales deal. How did you resolve it?

Prepare to share a specific situation where your communication and negotiation skills led to a successful resolution, showing your capability to remain calm and solution-oriented under pressure, which is vital in the Modernization Service Sales Engineer role.

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What do you know about Konecranes and its solutions?

Demonstrating your knowledge about Konecranes will be key here. Discuss your understanding of their product range, industry position, commitment to safety, and emphasis on sustainability and customer service, showing that you’ve done your research and genuinely want to contribute.

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How comfortable are you with technical presentations, and what is your preparation process?

Clearly explain that you are comfortable with technical presentations and outline your preparation process, which includes understanding the audience, customizing content to meet their needs, and practicing your delivery to ensure clarity and confidence.

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What metrics do you use to measure your sales success?

Discuss the specific metrics you focus on, such as sales volume, conversion rates, customer satisfaction, and repeat business, and explain how you use these metrics to inform your sales strategy and continuous improvement.

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How do you stay informed about industry trends and developments?

Your answer should emphasize your proactive approach to staying current, including reading industry publications, participating in relevant webinars or conferences, and networking with other professionals in the field, showing your commitment to ongoing learning.

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Together we are shaping the next generation of material handling for a smarter, safer world.

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Full-time, remote
DATE POSTED
December 15, 2024

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