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Smelter Process Technician

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

This is your opportunity to help share the future of sustainability with world-changing innovations and low-carbon technologies. Become a valued part of the team that’s shaping the future of aluminum, revolutionizing the way the world lives, builds, moves and flies. Be part of it and shape your world.

About the role:

Are you seeking a role that enables you to make an impact throughout the entire production process! The Smelter Process Technician is responsible for key process and performance measures of the production area. This role will collaborate with the hourly workforce, management, production, and maintenance personnel to meet the area objectives. The technician will also work with the various support organizations to facilitate continuous process improvements.

  • Investigate, diagnose, and correct sick pots (hot, cold, noisy, high anode effect pots, high iron pots, and others).

  • Improve stability and help the hourly workforce to troubleshoot and tackle technical issues accurately.

  • Measuring and metering new posts and ensuring all measurements are accurately conducted to guarantee a safe and accurate start/restart.

  • Enter events on QLC mobile and APG.

  • Verify that bath and metal corrections are done every shift, which will guarantee accurate liquid level control.

  • Report issues with the QLC box/electronics

  • Assist supervisors with shift planning and work schedule.

  • Investigate all pots from the lists and take corrective action when needed.

  • Enter information from diagnostic and corrections in QLC or additional systems.

  • Use QLC mobile and additional tools to look at pots when new issues arise.

  • Follow schedule and make the vital checks on new pots.

  • Ensure that all shifts complete all measurement and sampling.

  • Increase compliance of process control for new/restart pots.

What you can bring to the role:

Our values – act with integrity, operate with excellence, care for people – are at the foundation of everything we do. To be successful in this role and to play a part in our ongoing success we desire the following background:

  • Associate’s degree and/or Technical Trade/Certification.

  • High School Diploma or GED required.

  • Smelting process knowledge and experience highly preferred but not required.

  • Critical thinking and strong problem-solving skills

  • Ability to manage and prioritize multiple tasks.

  • Effective interpersonal skills and attention to details

  • Ability to work 12 hour rotating shift

  • Knowledge of ABS or Lean manufacturing principles preferred

  • Good digital literacy including use of Microsoft office

  • Use and knowledge of QLC mobile and APG is a plus

What we offer:

  • Competitive compensation packages, including pay-for-performance variable pay, recognition and rewards programs.

  • 401(k), employer match up to 6%, additional employer retirement income contribution (no vesting period)

  • Healthcare benefits: medical, Rx, dental, vision, flexible spending account, health savings account (generous employer contribution), life and accident insurance

  • Work-life balance programs: flexible work scheduling, hybrid/remote working

  • Paid time off:  15 vacation days prorated in the 1st year based on hire date, 10 paid holidays, 7 illness days, Care for Family leave up to 40 days, up to 5 bereavement days, maximum of 30 jury duty days, and up to 10 days annual training for military leave

*This benefit information applies to US based applicants only. Alcoa reserves the right to change plans at its discretion.

#LI-TL2

Base salary: $63,500 - $87,000 USD annually

Total rewards packages listed, including base salary and bonus eligibility, applies to US based applicants only. Actual salaries will vary and will be based on a range of factors, including a candidate’s qualifications, skills, and competencies in conjunction with multiple components of the Employee Total Rewards Package. Alcoa reserves the right to change plans at its discretion.

About the Location

Our Massena facility in New York State, established in 1902, is home to the longest continuously operating smelter in the world. Located on the St. Lawrence River, Massena, NY is the center for commercial, industrial, and manufacturing success in St. Lawrence County. Massena’s caring sense of community, affordable cost of living, and extremely low-cost locally supplied energy, coupled with four public and private universities nearby, make Massena a great place to call home. And within a two hour drive (or less) are cosmopolitan and historic Montreal and Ottawa, Canada to the north, and to the south are the tall, beautiful views of Adirondacks and within it is Lake Placid The Olympic Village.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.   

As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person’s gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.  

If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at gssrecruiting@alcoa.com. 

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Application close date is: 22 May 2025, however Alcoa reserves the right to change this date at its discretion.

Average salary estimate

$75250 / YEARLY (est.)
min
max
$63500K
$87000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Smelter Process Technician, Alcoa

Join Alcoa as a Smelter Process Technician and be a key player in turning raw potential into real progress. Here in Massena, NY, you will have the chance to make a tangible impact by optimizing the entire production process within our world-renowned smelter. As a Smelter Process Technician, you will work closely with team members, management, and maintenance personnel to achieve area objectives and drive continuous improvements. Your responsibilities will include investigating and diagnosing issues like sick pots, ensuring precise measurements, and reporting on all performance metrics diligently. If you’re passionate about shaping the future of aluminum production while collaborating with dedicated professionals, this role is perfect for you! In addition to hands-on problem-solving, you will assist supervisors with shift planning and ensure compliance with process controls. We welcome candidates with a background in smelting processes, technical trades, or just a critical mindset ready to take on challenges. If you bring strong interpersonal skills, a detail-oriented attitude, and enjoy working in a fast-paced environment, you’ll thrive here. At Alcoa, we offer competitive compensation and incredible benefits, including flexible work arrangements and generous healthcare options. Come shape your career with us and be a crucial part of our mission to innovate for sustainability.

Frequently Asked Questions (FAQs) for Smelter Process Technician Role at Alcoa
What are the key responsibilities of a Smelter Process Technician at Alcoa?

The Smelter Process Technician at Alcoa is responsible for overseeing key processes and performance measures in the production area. This includes troubleshooting and diagnosing issues with sick pots, ensuring accurate measurements for safe operations, and collaborating with team members to improve production reliability. You’ll also report on performance metrics, assist with shift planning, and drive continuous process improvements.

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What qualifications are required to become a Smelter Process Technician at Alcoa?

To apply for the Smelter Process Technician role at Alcoa, you need a High School Diploma or GED, with an Associate's degree or Technical Trade/Certification preferred. While smelting process experience is highly desired, it's not mandatory. Critical thinking skills, attention to detail, and the ability to work 12-hour rotating shifts are essential for success in this position.

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What is the work environment like for a Smelter Process Technician at Alcoa?

The work environment for a Smelter Process Technician at Alcoa is dynamic and collaborative. You will work closely with management, production teams, and maintenance personnel in a safety-oriented atmosphere. With an emphasis on process improvement and technical troubleshooting, you'll be a vital part of an innovative team dedicated to excellence in aluminum production.

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What benefits can a Smelter Process Technician expect at Alcoa?

As a Smelter Process Technician at Alcoa, you'll enjoy a competitive compensation package that includes pay-for-performance incentives, comprehensive healthcare benefits, and a 401(k) plan with employer matching. Additionally, Alcoa offers generous paid time off, flexible work scheduling options, and various work-life balance programs to support your personal and professional well-being.

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How does Alcoa prioritize safety for Smelter Process Technicians?

Alcoa prioritizes safety for all employees, including Smelter Process Technicians, by implementing rigorous safety protocols and continual training. Technicians are required to maintain safe operations through accurate measurements and proactive troubleshooting of technical issues. The company is committed to maintaining a culture of safety and respect, ensuring that every team member can work in a secure environment free of hazards.

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Common Interview Questions for Smelter Process Technician
What experience do you have with troubleshooting smelting processes?

In answering this question, highlight any specific experiences where you identified and resolved issues within smelting operations. Discuss your troubleshooting methods, collaboration with team members, and any successful outcomes that illustrate your problem-solving abilities.

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How do you prioritize tasks in a fast-paced production environment?

When discussing task prioritization, it's important to emphasize your organizational skills and ability to remain focused under pressure. Share examples of how you handle multiple responsibilities, your methods for effective time management, and how you communicate with your team to ensure operational flow.

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Can you explain how you ensure quality measurements are taken during operations?

In your response, focus on the importance of accuracy and consistency in measurements. Talk about the processes you follow to verify that all measurements adhere to operational protocols and how you communicate any discrepancies to ensure immediate corrective measures are taken.

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What strategies can you use to improve workplace safety?

To address workplace safety, discuss specific strategies that prioritize a safe working environment. Mention your commitment to reporting any hazards, your familiarity with safety protocols, and how encouraging a culture of safety among workers can significantly reduce risks.

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How do you approach continuous process improvement?

Highlight your proactive approach to continuous improvement by sharing specific examples where you've suggested or implemented changes that led to enhanced efficiency or quality. Discuss collaboration with other team members for brainstorming ideas and your willingness to learn from feedback.

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Describe a challenging technical problem you faced and how you resolved it.

In answering this question, provide a specific example that outlines the problem, your process of diagnosis, and the steps you took to resolve the issue. Emphasize critical thinking, collaboration, and the ultimate positive outcomes of your actions.

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What role does effective communication play in your work as a technician?

Discuss how effective communication is vital for safety, collaboration, and maintaining smooth operations. Give examples of how you ensure clear communication with team members and management, especially concerning production goals and safety protocols.

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How familiar are you with using QLC mobile and APG tools?

Mention your experience and comfort level working with QLC mobile and APG tools. If you have prior experience, share specific tasks you've completed using these tools, emphasizing your eagerness to learn and adapt if you have limited experience.

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How do you handle conflicts within a team?

Talk about the importance of conflict resolution and teamwork. Share your approach to addressing issues directly and respectfully, focusing on finding collaborative solutions while maintaining professional relationships.

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What motivates you to excel in the role of a Smelter Process Technician?

Reflect on your personal motivations for pursuing this position. Discuss your passion for innovation, quality production, and making a sustainable impact in the aluminum industry. Mention how working in a respected company like Alcoa aligns with your professional values.

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Alcoa is a values-based company. We Act with Integrity, Operate with Excellence and Care for People, and Lead with Courage. 12 simple words but when put together drive everything we do. From purposeful career development and inclusive and diverse ...

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Full-time, on-site
DATE POSTED
April 10, 2025

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