Marketing and Sales Coordinator - job 11 of 22
Company Description
About Us
Chats Cloud Cover is a fast-growing communication solutions provider focused on delivering secure, scalable, and personalized cloud-based services to businesses across the U.S. Our mission is to simplify and enhance how companies connect with their clients, offering dependable and innovative support at every stage. We believe in building long-term partnerships through excellent service, adaptability, and a people-first approach.
Job Description
Job Description:
Chats Cloud Cover is seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our growing team. In this role, you will serve as the first point of contact for clients, addressing inquiries and ensuring a high standard of customer satisfaction. This is an excellent opportunity for someone who enjoys helping others and is looking to grow professionally within a fast-paced support environment.
Responsibilities:
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
Provide accurate information about products and services
Resolve customer concerns efficiently, escalating issues when necessary
Maintain detailed records of customer interactions using our internal system
Collaborate with team members to improve customer experience and support procedures
Participate in regular training sessions to stay updated on company services and policies
Qualifications
Qualifications:
High school diploma or equivalent; associate degree preferred
Excellent verbal and written communication skills
Strong attention to detail and organizational abilities
Ability to handle multiple tasks and work in a fast-paced environment
Basic computer skills and familiarity with customer service software
A positive attitude and a willingness to learn
Additional Information
Benefits:
Competitive salary between $45,000 – $50,000 annually
Opportunities for career advancement and professional development
On-the-job training and continuous learning support
Supportive team environment and inclusive workplace culture
Paid time off and company-recognized holidays
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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