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Amazon is hiring: UX/UI Designer, WWPS FedCiv in Herndon

DescriptionDo you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and must currently possess an active Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance and satisfy other security related requirements.Key job responsibilitiesThe Professional Services FedCiv Team aims to help customers design modern applications as they go digital. UX is a major part of the FedCiv Team, where good storytelling starts with great listening, collaborating with UX peers, designing high-quality products, where you use design skills to find solutions that transform knowledge of the customer into compelling product features and services. Your sensitivity to customer experience ensures we produce a premium product that delivers results for the business and delight to our customers.Key job responsibilitiesLead Inception Workshop to complete digital product design, including product vision, user profiling, user journey analysis, user research, etcPresent design work to customer executive leadership using visuals, writing and verbal communicationsCreate wireframes, prototypes, high fidelity mockups and visual design specifications for mobile first web experiencesContribute to user experience design guidelines and documentation of best practices and standardsAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role.4+ years of experience designing complex enterprise software applications, encompassing the full UX process from requirements gathering to creating development-ready high-fidelity wireframes.A track record of designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio.Experience with several design approaches, methods, and tools that you can use to plan and estimate your project work.Current, active US Government Security Clearance of Secret or abovePreferred QualificationsExperience with software development life cycle (sdlc) and agile/iterative methodologiesExperience with software development life cycle (sdlc) and agile/iterative methodologiesMust illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions.Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher.Exceptional problem-solving and design instincts who can translate user and business needs into design solutions.Strong visual design skills to complement your UX skill.Experience presenting to executive stakeholders, a strong track record of iterative design, working closely with product and tech partners from inception through implementation and drive the design review cycle and close on design requirements independently.Experience in business analysis and agile project managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

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$118200K
$204300K

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What You Should Know About Amazon is hiring: UX/UI Designer, WWPS FedCiv in Herndon, Amazon

Amazon is hiring a UX/UI Designer for the WWPS FedCiv team based in Herndon, VA. If you have a passion for innovation and a knack for understanding the needs of U.S. Federal agencies, this role could be your next big step. You’ll be diving into cutting-edge cloud computing technologies, helping agencies craft modern applications that really make a difference. We are looking for someone who can lead inception workshops, conduct user research, and present your design work to executive leadership with confidence and flair. Your expertise will be vital in transforming complex ideas into visually appealing wireframes and prototypes that prioritize user experience. You’ll collaborate with a talented team, creating high-quality products that align with both customer needs and business goals. At Amazon, diversity and inclusion are not just buzzwords; we believe in fostering an atmosphere that values unique experiences and backgrounds. This role requires you to be on-site occasionally, as collaboration with colleagues and clients is a core part of our ethos. Plus, with our focus on work-life balance, mentorship, and continuous learning, you'll find ample opportunity to grow, both personally and professionally. Think you have what it takes to drive impactful design for one of the world’s most innovative companies? Apply today!

Frequently Asked Questions (FAQs) for Amazon is hiring: UX/UI Designer, WWPS FedCiv in Herndon Role at Amazon
What are the key responsibilities of a UX/UI Designer at Amazon in Herndon?

As a UX/UI Designer at Amazon's WWPS FedCiv team in Herndon, your key responsibilities will include leading inception workshops, creating wireframes, prototypes, and high fidelity mockups, and presenting design work to executive leadership. You'll focus on understanding user needs through research and analysis, translating these insights into compelling product features, and designing high-quality digital experiences.

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What qualifications are required for the UX/UI Designer position at Amazon?

To qualify for the UX/UI Designer role at Amazon, candidates should have a minimum of 4 years of experience in user experience or product design. Additionally, you should have a strong portfolio showcasing your ability to design complex enterprise software applications, excellent problem-solving skills, and experience in working through the full UX process from requirements gathering to high-fidelity wireframes.

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How does Amazon support diversity in their UX/UI Designer roles?

Amazon is committed to creating an inclusive workplace for all employees, including UX/UI Designers. They encourage candidates from diverse backgrounds to apply, regardless of whether they meet every qualification perfectly. Amazon values unique experiences and actively fosters an environment where differences are celebrated, empowering employees to contribute their best.

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What is the work culture like for a UX/UI Designer at Amazon in Herndon?

The work culture at Amazon for a UX/UI Designer in Herndon is dynamic and inclusive, encouraging continuous learning and collaboration. You'll be part of a team that values work-life balance while engaging in meaningful projects that drive innovation. Mentorship, knowledge-sharing, and employee-led affinity groups are just a few aspects that contribute to a supportive and enriching work environment.

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Are there opportunities for career growth as a UX/UI Designer at Amazon?

Absolutely! As a UX/UI Designer at Amazon, you will have access to various resources focused on mentorship and career advancement. The company is dedicated to helping you develop into a well-rounded professional, and you'll have the chance to engage in continuous learning that can significantly enhance your career trajectory.

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Common Interview Questions for Amazon is hiring: UX/UI Designer, WWPS FedCiv in Herndon
Can you describe your design process in a recent project?

When discussing your design process in an interview, consider outlining the key stages, such as understanding the problem, research, ideation, prototyping, and testing. Be sure to highlight how you incorporate user feedback and collaborate with stakeholders throughout the process. Sharing metrics or outcomes that demonstrate the impact of your work can also add strength to your answer.

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How do you handle feedback on your designs?

Explain that receiving feedback is a crucial part of the design process. Discuss your approach to gathering and evaluating feedback, while emphasizing your flexibility in adapting your designs based on constructive criticism. It's helpful to provide an example where you successfully incorporated feedback into your work, leading to improved results.

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What methods do you use for user research?

Describe various user research techniques you’ve employed, such as interviews, surveys, usability testing, or A/B testing. Emphasize the importance of understanding user needs and behaviors to inform your design decisions. Providing an example of how user research influenced a project you worked on can illustrate your knowledge effectively.

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How do you prioritize features during the design phase?

Discuss how you evaluate user needs, business goals, and technical constraints to prioritize features. Highlight techniques like user story mapping or creating value vs. complexity matrices to help visualize priorities. Providing an example of how your prioritization led to a successful project completion will strengthen your response.

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Tell me about a time you faced a design challenge and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Clearly outline the challenge, the specific actions you took to address it, and the positive outcome that resulted from your efforts. This will help demonstrate your problem-solving skills and resilience as a designer.

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How do you stay updated with the latest trends in UX/UI design?

To answer this question, mention specific resources, such as design blogs, online courses, workshops, or professional associations that you follow. Discuss how you apply new knowledge to your work and how being updated with trends enhances your design capabilities and your creativity.

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Can you discuss your experience with collaborating with cross-functional teams?

Highlight your ability to work effectively with engineers, product managers, and other stakeholders. Share your experience in facilitating workshops or design reviews that engage these team members in the design process. Emphasize communication skills as essential to gaining buy-in and achieving project success.

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What role does user testing play in your design process?

User testing is vital for validating design choices and ensuring that user needs are met. Explain how you integrate user testing into your workflow—when and how you conduct tests, analyze results, and iterate on designs based on feedback. Sharing specific outcomes from user testing experiences can showcase your practicality and focus on user satisfaction.

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Describe a project where you had to balance user needs with business objectives.

In your response, focus on an example where you faced tension between user satisfaction and business requirements. Discuss how you approached balancing both sides by conducting research to understand user needs, while simultaneously keeping business goals in mind. Highlight the final design choices that satisfied both aspects effectively.

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What design tools are you most comfortable with and why?

Discuss your familiarity with specific design tools (like Sketch, Figma, Adobe XD, etc.), explaining why you prefer them and how they fit into your workflow. If applicable, mention any learning experiences while trying new tools or processes that helped shape your design approach. This can demonstrate your adaptability and willingness to embrace new technologies.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 14, 2024

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