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Design and Construction Program Manager , NACF Design and Construction

Description

As a Design and Construction Program Manager, you will work closely with all First Mile Amazon stakeholders to successfully deliver projects that allow Amazon to continue to honor our customer delivery promise. You will be able to immerse yourself in program and project management activities that will continuously challenge you.

Key job responsibilities

•Plans, implements, coordinates and tracks to completion all activities necessary for partner execution teams to successfully launch new builds, retrofits and expansions in support of the First, Mile networks.
•Ensures the installation of all finishing aspects and equipment that make a building functional to process volume for our customers
•Drives project execution, standardization and process improvement.
•Builds partnerships and leads through influence with contractors, installation vendors, construction and engineering teams along with other stakeholders to meet project milestones.
•Collaborates with all project teams to meet and exceed Key Performance Indicators (KPIs).
•Supports program initiative goals by delivering projects of varying complexity.
•Up to 80% travel at peak times to support our customers. Projects may overlap in different regions. You are required to travel across applicable regions for this role. The amount of travel may vary based on the project type and the time of the year.
•Key competencies of this position include controllership to ensure your contracted resources deliver work on time and within safety, quality and budget requirements.

A day in the life
A day in the life
Each day you represent GES-D&C (Global Engineering Services Design and Construction) in managing projects that vary in complexity, time and budget. You own projects from kick-off to close-out while also executing program level initiatives to better the organization. You are expected to work at pace with high levels of ambiguity and little oversight, whilst demonstrating ownership throughout the project life cycle. You lead by influencing stakeholders through a cadence of business meetings, business meetings, site visits and technical discussions. You are expected to physically be on site to meet project goals and roll up your sleeves with a Bias for Action to get things done and support project execution. Your scope is dependent on integral partners such as planning, preconstruction, construction, engineering and design teams. You execute your scope in a construction environment. Daily tasks include coordination with vendors and contractors, removing barriers, working across teams, communicating project status and risk, using internal and external software and driving results. You are expected to lead by example when on site, communicating across stakeholders up to PMO.


About the team
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
At Amazon, we are all Owners. You will be a part of a high functioning team that is interconnected and supportive of each other to help Deliver Results for multiple, complex and high capital projects simultaneously. We own the execution of our scope from mobilization to final hand-off to our customers. We are an execution function within GES that directly supports the First Mile network. We are a diverse, inclusive, high performing, problem-solve oriented, creative team of project and process improvement managers. We strive to keep an open mind, a sense of humor and a drive for ambition to deploy innovative and sustainable facilities every day.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$144550 / YEARLY (est.)
min
max
$104100K
$185000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design and Construction Program Manager , NACF Design and Construction , Amazon

In the bustling city of Washington, D.C., NACF Design and Construction is on the lookout for a dynamic and detail-oriented Design and Construction Program Manager. If you thrive in a fast-paced environment where every day presents a unique challenge, this might be just the role for you. As a Program Manager, you will play a pivotal role in successfully delivering projects that keep Amazon's First Mile network running smoothly. Your responsibilities will include planning, implementing, and ensuring the seamless execution of all activities essential for launching new builds, retrofits, and expansions. With up to 80% travel at peak times, you’ll be coordinating with stakeholders, contractors, and construction teams across multiple regions, making every day an adventure. Your commitment to quality and adherence to safety standards will ensure all projects are not only completed on time but also exceed any applicable performance indicators. Leveraging your past experience in program management, you'll lead projects from inception to completion. Your ability to build partnerships and influence others will facilitate collaboration across teams, all while you keep an eye on the bigger picture. With a friendly approach, you'll lead meetings, conduct site visits, and maintain effective communication to ensure project goals are met. The sense of ownership and ability to adapt in a dynamic environment will be key. At NACF, we value a diverse and inclusive workforce and encourage individuals from all backgrounds to apply. If you're ready to make a significant impact and build a career that matters, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Design and Construction Program Manager , NACF Design and Construction Role at Amazon
What are the key responsibilities of a Design and Construction Program Manager at NACF Design and Construction?

As a Design and Construction Program Manager at NACF Design and Construction, your primary responsibilities include planning, implementing, and tracking projects from kick-off to closeout. You will ensure that all activities necessary for the successful launch of new projects, retrofits, and expansions are completed on time while meeting safety and quality standards. You will also drive project execution, build partnerships with various stakeholders, and support program initiatives, ensuring that all milestones are achieved.

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What qualifications are needed for the Design and Construction Program Manager position at NACF Design and Construction?

To qualify for the Design and Construction Program Manager role at NACF Design and Construction, you should possess at least 5 years of program or project management experience. A Bachelor’s degree is required, and having experience in driving process improvements is preferred. Additionally, strong organizational skills and the ability to analyze data for continuous improvement are important for this position.

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How much travel is involved in the Design and Construction Program Manager role at NACF?

The Design and Construction Program Manager position at NACF Design and Construction can involve up to 80% travel during peak times. This travel is essential as you will be coordinating and supporting projects across different regions, which may overlap depending on the needs of the projects.

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What benefits does NACF Design and Construction offer for the Design and Construction Program Manager position?

NACF Design and Construction offers a comprehensive benefits package for the Design and Construction Program Manager role, which includes medical, dental, and vision coverage, paid time off, maternity and parental leave, and a 401(k) plan. The specific benefits depend on your employment status and location, but the focus is on supporting you and your eligible family members comprehensively.

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What is the work environment like for a Design and Construction Program Manager at NACF Design and Construction?

The work environment for a Design and Construction Program Manager at NACF Design and Construction is dynamic and collaborative. You will work with diverse teams and stakeholders, engaging actively through meetings, site visits, and technical discussions. The atmosphere encourages problem-solving and innovation, and you will be expected to lead by example, demonstrating ownership and a high level of commitment to project success.

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Common Interview Questions for Design and Construction Program Manager , NACF Design and Construction
Can you describe your experience with managing construction projects?

In answering this question, highlight your specific experiences and any metrics or outcomes that demonstrate your success. Discuss the types of construction projects you’ve managed, the teams involved, and how you overcame challenges to deliver results.

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How do you handle conflicts with stakeholders during a project?

It’s crucial to communicate effectively and remain calm in conflict situations. Illustrate your problem-solving skills by sharing a specific instance where you navigated a conflict to achieve a positive outcome, focusing on your listening skills and ability to reach a compromise.

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What strategies do you use to manage multiple projects simultaneously?

Discuss the organizational tools and strategies you use, like project management software or time-blocking techniques, to juggle several projects. Highlight how prioritization and clear communication help you stay on track while managing expectations.

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How do you ensure safety and compliance in your construction projects?

Explain the importance of safety protocols in construction and provide examples of how you enforced compliance with safety standards among contractors and teams. Discuss any safety training or certifications you have implemented or participated in.

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What metrics do you consider essential for evaluating project success?

Discuss your familiarity with key performance indicators (KPIs) such as project timelines, budget adherence, and quality measurements. Provide examples of how you tracked these metrics in previous roles and used data to make informed decisions.

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Describe a time when you had to pivot your project plan. What was the outcome?

Use the STAR (Situation, Task, Action, Result) method to answer this question. Detail the circumstances that led to a necessary change, the steps you took to pivot, and how this adaptability ultimately led to a successful project outcome.

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How do you build partnerships with contractors and stakeholders?

Talk about your relationship-building strategies, including clear communication, trust, and regular check-ins. Provide an example of how a good relationship led to enhanced collaboration and project success.

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What is your approach to data-driven decision making?

Discuss how you utilize data and metrics in your decision-making process. Share how you interpret data to identify areas for improvement, drive project success, and communicate results to leadership effectively.

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How do you keep your team motivated during a challenging project?

Highlight your leadership style and methods for fostering a positive team environment. Discuss techniques such as recognition of achievements, open communication, and providing support that can help boost motivation even during tough times.

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What tools or software do you find most effective for project management?

Share the project management tools you are familiar with, such as Microsoft Project, Trello, or Asana. Discuss how you have successfully utilized these tools to track progress, communicate with teams, and deliver projects efficiently.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 8, 2025

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