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Sr. Account Executive, PubSec EDU - Higher Ed ENT

Description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Key job responsibilities
- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment
- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges
- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions
- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption
- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams

About the team
The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in Higher Education sector. The ideal candidate will have relevant Higher Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.

Basic Qualifications

- BA/BS degree or equivalent work experience required
- 5+ years of B2B and/or Enterprise sales experience
- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels
- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments

Preferred Qualifications

- 8+ years of sales experience selling to Fortune 1000 senior leadership
- Experience selling to procurement and/or supply chain roles
- Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems
- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
- Demonstrated success identifying, prioritizing, developing, and growing a book of strategic customer accounts

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Sr. Account Executive, PubSec EDU - Higher Ed ENT, Amazon

Are you ready to take your career to the next level? Join Amazon Business as a Sr. Account Executive focusing on the Public Sector and Higher Education. We are a rapidly expanding global business that’s worth an incredible $35 billion! Our mission is to innovate and transform the B2B purchasing landscape, and your role will be crucial in driving this vision forward. In this role, you will be responsible for delivering accurate weekly reports on pipeline and customer spending, while providing strategic account engagement to tackle specific procurement challenges in higher education. Working closely with product and technical teams, you’ll help automate service needs and develop solutions that foster increased adoption of Amazon Business solutions. If you’re a powerhouse in consultative sales and have a keen understanding of the higher education sector, we want to hear from you! You’ll thrive in an inclusive and dynamic environment that encourages innovative thinking and collaboration. With 5+ years of B2B and Enterprise sales experience, you’ll have a proven history of owning the sales lifecycle, including identifying opportunities, negotiating deals, and closing sales. If you're passionate about driving value and making an impact, come and be a part of our amazing team at Amazon Business and help us redefine the way organizations buy. If you have the expertise and drive, we can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Sr. Account Executive, PubSec EDU - Higher Ed ENT Role at Amazon
What are the responsibilities of a Sr. Account Executive at Amazon Business?

As a Sr. Account Executive at Amazon Business, you will be integral to developing strategic relationships in the Higher Education sector. Your core responsibilities include delivering detailed reports on pipeline and customer spend, ensuring account updates are informative and actionable. You will also provide tailored engagement solutions to help customers navigate their unique procurement challenges, while advocating best practices for Amazon Business solutions. A significant part of your job will be to collaborate with product and technical teams, relaying market needs to optimize adoption and enhance customer experiences.

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What qualifications do I need to be a Sr. Account Executive at Amazon Business?

To qualify for the Sr. Account Executive position at Amazon Business, you should possess a BA/BS degree or equivalent work experience, along with at least 5 years of B2B and/or Enterprise sales experience. A demonstrated record of owning the entire sales lifecycle is essential, along with success in identifying and closing opportunities with various customer engagement levels. Preferred qualifications include having at least 8 years of sales experience selling to Fortune 1000 leadership roles and proficiency with CRM tools like Salesforce.com.

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What experience is preferred for a Sr. Account Executive at Amazon Business?

The ideal candidate for the Sr. Account Executive role at Amazon Business would have a strong foundation in consultative sales, especially within the Higher Education sector. Preferred experience includes having sold to procurement and supply chain roles, showcasing expert usage of the Microsoft Office Suite and CRM systems. Proven success in managing customer-facing communications and leading meetings or trainings further bolsters your candidacy for this dynamic position.

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What type of culture can I expect at Amazon Business as a Sr. Account Executive?

At Amazon Business, the culture is deeply ingrained in inclusivity and diversity, which empowers employees to perform at their best. As a Sr. Account Executive, you will be welcomed into a collaborative environment that values innovative ideas and celebrates success in driving impact for customers. The supportive atmosphere ensures every team member feels appreciated and is encouraged to share insights, providing an inspiring backdrop for personal and professional growth.

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How does Amazon Business prioritize customer needs with the Sr. Account Executive role?

Customer-centricity is at the heart of Amazon Business, especially within the Sr. Account Executive position. You will be expected to relay market needs and requirements back to internal teams while continuously seeking to enhance customer engagement. By leveraging your industry insights to develop tailored solutions, you will directly influence purchasing processes, ensuring that customer needs are met with precision and efficiency throughout the sales lifecycle.

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Common Interview Questions for Sr. Account Executive, PubSec EDU - Higher Ed ENT
How do you approach building relationships with clients in the Higher Ed sector?

When building relationships with clients in the Higher Ed sector, I prioritize understanding their unique needs and challenges. Listening actively and engaging in meaningful conversations allows me to tailor solutions effectively. I find that establishing trust and being a resource for valuable insights can significantly enhance client relationships.

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Describe a challenging sales situation you successfully navigated.

In a previous role, I encountered a lengthy procurement cycle that delayed closing a key deal. I addressed this by creating a detailed project timeline that outlined each step required for approval. By continuously communicating progress and coordinating with the client's team, I successfully navigated the situation and closed the deal ahead of schedule.

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What sales strategies do you find work best for B2B environments?

In B2B environments, I find that consultative selling paired with relationship building yields the best results. Developing an in-depth understanding of the client’s business and pain points allows me to craft comprehensive solutions that address their needs, ultimately driving sales and long-term partnerships.

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How do you keep up with industry trends affecting procurement in Higher Education?

To stay updated with trends affecting procurement in Higher Education, I regularly follow relevant publications and attend industry webinars and conferences. Networking with industry peers also provides valuable insights, helping me maintain a competitive edge and adapt my sales approach accordingly.

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What tactics do you employ to ensure customer satisfaction post-sale?

Ensuring customer satisfaction post-sale involves maintaining regular follow-up communication, gathering feedback, and being responsive to any issues that may arise. I also aim to deliver value by providing additional insights or resources that can enhance their experience with our products, which helps foster long-term loyalty.

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How do you prepare for a demonstration of Amazon Business solutions?

Preparation for a demonstration involves understanding the client’s specific needs, tailoring the demonstration to showcase relevant features, and practicing beforehand to ensure a smooth presentation. Additionally, preparing to answer potential questions enhances my credibility and assures the client that we value their unique challenges.

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Can you explain how you handle objections during the sales process?

When handling objections, I always listen carefully to the customer's concerns and validate them. By acknowledging their feedback, I can provide informed responses that address their hesitations directly, ensuring the conversation stays constructive and focused on collaborative solutions.

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What metrics do you rely on to measure your success as a Sr. Account Executive?

To measure my success as a Sr. Account Executive, I track key metrics such as revenue generated, the number of deals closed, customer satisfaction scores, and the rate of adoption for our solutions. These metrics provide insight into my effectiveness in driving sales and fostering client relationships.

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How do you prioritize your sales pipeline effectively?

I prioritize my sales pipeline by assessing the potential value of each opportunity and the estimated close date. Using a combination of CRM tools and strategic planning, I focus on high-priority leads that align with our business objectives, ensuring optimal time management and resource allocation.

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What makes you passionate about working in sales, specifically at Amazon Business?

My passion for sales stems from being able to create tangible value for clients and solving real problems. At Amazon Business, I am particularly excited about the innovative solutions we provide to the industry, coupled with the opportunity to work with a diverse team that challenges traditional norms and drives progress.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 31, 2024

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