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Manager-Compliance - job 6 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance and become part of a global team committed to integrity and excellence! In this exciting role based in New York, New York, you will lead the development and execution of a Compliance oversight program for Global Network Partnerships. This position goes beyond the basics, delving into participant due diligence, business development, and partner management, ensuring that compliance stands at the forefront of business operations. You will effectively challenge and oversee GNP risk mitigation activities and support critical compliance assessments and testing processes. Collaboration is key here at Amex; you'll work alongside various stakeholders, from the General Counsel Office to Global Privacy and Financial Crimes Compliance teams, to ensure adherence to policies and local regulations. Bring your compliance expertise, especially in areas like Anti-Money Laundering, and help us maintain a culture of trust and accountability. You’ll thrive in a dynamic environment, leveraging your analytical skills, attention to detail, and strong communication abilities. Embrace the chance to make a meaningful impact utilizing one of the world’s most valuable datasets in compliance and risk management. Join us and shape your career while enjoying the benefits of working with a supportive team at American Express, where your contributions will be recognized and valued. Whether you’re guiding changes to compliance policies or evaluating controls, this is your opportunity to lead with purpose and influence how we do business every day. Take the next step in your career with us, where the path to success is crafted by your own hands!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you'll be crucial in developing and executing a Compliance oversight program for Global Network Partnerships. Key responsibilities include participant due diligence, business development, and partner management. You'll also be tasked with overseeing GNP risk reduction activities and supporting various compliance assessments. Collaborating with internal stakeholders ensures that we adhere to Enterprise-wide policies and local regulations, while providing advisory support to shape compliance strategies effectively.

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What qualifications are needed for the Manager-Compliance position at American Express?

To qualify for the Manager-Compliance position at American Express, candidates should have experience in executing Compliance risk management programs, particularly in areas such as Anti-Money Laundering and data privacy. Proficiency in risk assessment and control evaluation is essential. Additionally, strong analytical skills, attention to detail, and excellent communication abilities are critical. A university degree and/or compliance qualifications are typically required for this role.

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How does American Express support the Manager-Compliance role?

American Express supports the Manager-Compliance role by providing a dynamic work environment where professional growth is encouraged. The company offers comprehensive benefits, including competitive salaries, bonus incentives, and flexible working arrangements, allowing for a balance between personal and professional development. Moreover, you'll have the chance to learn from industry leaders and access various career development opportunities, ensuring you continuously evolve in your compliance expertise.

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Can a Manager-Compliance at American Express work remotely?

Yes, the Manager-Compliance role at American Express can potentially adopt a hybrid or fully remote working arrangement, depending on the specific team needs and job requirements. American Express has implemented the Amex Flex model, providing flexibility in where and how employees work, while still fostering a strong company culture and collaborative environment.

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What is the salary range for the Manager-Compliance position at American Express?

The salary range for the Manager-Compliance position at American Express is between $90,000.00 and $165,000.00 annually, plus bonuses and benefits. The exact salary will depend on factors such as location, experience, and other job-related criteria. Such competitive compensation reflects the company's commitment to valuing its employees and ensuring they are rewarded for their contributions.

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Common Interview Questions for Manager-Compliance
What strategies do you use for Compliance risk management?

When answering this question, highlight your systematic approach to Compliance risk management, emphasizing your experience in implementing risk assessment frameworks and continuous monitoring protocols. Discuss specific methodologies you've employed and how they have effectively mitigated risks for other businesses, particularly in the financial sector.

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How do you evaluate the effectiveness of compliance controls?

To respond effectively, describe your process for assessing compliance controls through independent testing, audits, and data analysis. Provide examples of how you've strengthened controls based on evaluation results and discuss the importance of continual improvement in the compliance framework, ensuring alignment with evolving regulations.

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Can you provide an example of a compliance challenge you've faced and how you addressed it?

Prepare to share a specific situation where you identified a compliance issue and the steps you took to resolve it. Focus on your analytical skills and how you collaborated with stakeholders to implement solutions that adhered to regulatory requirements while also supporting business functions.

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What role does communication play in compliance management?

Discuss the importance of clear communication in compliance management, emphasizing how it builds collaboration among teams. Share examples of how you have effectively communicated compliance policies and trained teams to ensure understanding and adherence, driving a culture of compliance within the organization.

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How do you stay updated with regulatory changes affecting compliance?

Highlight your commitment to continuous learning and staying informed about industry standards and regulatory changes. Mention specific resources, such as professional organizations or training programs you've utilized, and how you integrate this knowledge into your compliance strategies at American Express.

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What experience do you have with compliance policies and regulatory requirements?

When addressing this, provide a comprehensive overview of your background with various compliance frameworks relevant to the financial industry. Discuss specific regulations like Anti-Money Laundering and how you have adapted policies to meet those regulations effectively.

Join Rise to see the full answer
Describe your experience with data privacy standards.

Be ready to explain your understanding of data privacy laws and how you've implemented compliance measures to safeguard personal information within businesses. Share specific initiatives you've led in past roles that demonstrate your commitment to protecting customer data.

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What techniques do you use to drive compliance culture in an organization?

Discuss strategies you've implemented to foster a robust compliance culture, such as training programs, open forums for discussion, and incentives for compliance adherence. Emphasize the importance of leadership buy-in and continuous engagement with employees to enhance compliance awareness.

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How do you approach partner compliance assessments?

Detail your method for conducting thorough compliance assessments for partners, including due diligence processes and ongoing monitoring. Explain how you ensure that partners align with American Express's compliance standards and regulatory requirements.

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What challenges do you foresee in the Manager-Compliance role at American Express?

Reflect on potential challenges such as evolving regulations, maintaining stakeholder buy-in, and balancing compliance with business growth objectives. Discuss how your proactive approach and adaptability will help you navigate these challenges effectively.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2971 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 22, 2025

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