Analyst, Research Operations (Remote)

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.

We are seeking a Research Operations Analyst to streamline our research processes and enhance project outcomes. The ideal candidate will be responsible for managing the operational aspects of our research projects, ensuring efficient use of resources, compliance with regulatory standards, and effective communication across teams.

Key Responsibilities:

• Oversee the day-to-day operational aspects of multiple research projects to ensure timely delivery of objectives.
• Coordinate with various departments to allocate resources effectively and ensure all projects adhere to set budgets and schedules.
• Implement and maintain data management systems to ensure integrity and confidentiality of research data.
• Develop and enforce standard operating procedures (SOPs) for research activities, ensuring compliance with local, state, and federal regulations.
• Facilitate communication between project teams, external partners, and stakeholders to ensure alignment and address any issues promptly.
• Prepare regular reports on project status, resource utilization, and research outcomes for senior management.
• Identify and mitigate risks associated with project operations.
• Assist in the development of grant applications and manage research documentation and submissions.

Qualifications:

• Bachelor’s degree+ in social sciences, technology management, or any other research-driven field.
• Minimum of 3 years’ experience in research operations or project management, preferably in the SaaS tech space.
• Strong understanding of research methodologies and regulatory compliance requirements.
• Proficient in project management software (Jira, Notion, Asana, etc.) and able to tract project impacts meticulously.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.

Preferred Skills:

• Experience with data analysis tools (Amplitude, SPSS, etc.) and budget management.
• Familiarity with digital tools and platforms used in research operations.
• Certification in project management (e.g., PMP).

What You’ll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!