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Host - Ajax Downtown

Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Job Description

Position Summary 
The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Restaurant Manager. 

The hourly wage range for this position is $19.00 - $22.80.

Job Posting Deadline
Applications for this position will be accepted until March 9, 2025.

Essential Job Functions/Key Job Responsibilities
•    Ensure that all guests are greeted in a timely manner
•    Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
•    Manage the seating chart to ensure tables are allocated fairly between servers
•    Assist restaurant employees with clearing and resetting tables as needed
•    Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
•    Assist with restaurant side work as needed to prepare for service
•    Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
•    Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
•    Able to assist as a restaurant server, food runner or busser if needed
•    Other duties as assigned

Qualifications

Education & Experience Requirements 
•    High School graduate preferred
•    TIPS Certification preferred

Knowledge, Skills & Abilities  
•    Proficient knowledge in guest service principles and best practices
•    Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred
•    Must display basic knowledge of food preparation techniques and food allergies
•    Knowledge of reservation systems and seating management
•    Knowledge of menu offerings, specials, and promotions
•    Ability to multitask and stay organized in a fast-paced environment
•    Excellent verbal communication and interpersonal skills
•    Ability to handle guest inquiries, concerns, and complaints professionally
•    Understanding of basic restaurant operations and table turnover strategies
•    Ability to work well with a team, including servers, bartenders, and managers
•    Basic math skills for managing waitlists and seating arrangements
•    Ability to remain calm and composed under pressure
•    Attention to detail to ensure a smooth guest experience
•    Ability to stand for long periods and move quickly when needed
•    Flexibility to work nights, weekends, and holidays as needed
•    Ability to communicate and follow oral or written directions in English is required

Additional Information

Work Environment and Physical Demands 
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance 

Job Benefits
This position is classified as a regular part time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Paid Time Off Programs
•    Paid Leave Programs
•    Employee Ski Pass
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Average salary estimate

$43392 / YEARLY (est.)
min
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$39000K
$47784K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Host - Ajax Downtown, Aspen Skiing Company

Are you ready to be the friendly face that welcomes guests at Limelight Hotels in Denver, CO? As a Host, you'll play an essential role in providing a warm and inviting atmosphere for diners at our trendy restaurant. Each day is a new opportunity to make a positive impact, greeting guests with a smile, seating them efficiently, and ensuring they have everything they need to enjoy their meal. You’ll communicate wait times and ensure tables are allocated fairly, all while ensuring that each part of the restaurant runs smoothly. Your knack for organization will help manage the seating chart, and your attention to detail will guarantee that the bar area is pristine. If you enjoy working in a fast-paced, dynamic environment and thrive on making people feel welcome, this role is perfect for you. Additionally, if the restaurant is busy, you may assist as a server or food runner, showcasing your versatility. Join us at Limelight Hotels where our commitment to sustainability and top-notch hospitality shines through in everything we do. We’re not just a hotel; we’re part of the community, and we can’t wait for you to be part of our team!

Frequently Asked Questions (FAQs) for Host - Ajax Downtown Role at Aspen Skiing Company
What are the main responsibilities of a Host at Limelight Hotels in Denver?

As a Host at Limelight Hotels in Denver, your primary responsibilities include welcoming guests, managing the seating chart, communicating wait times, and ensuring that all areas of the restaurant are clean and inviting. You’ll also assist restaurant employees with clearing tables and may help with side work or serve guests, ensuring a seamless dining experience.

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What qualifications do you need to become a Host at Limelight Hotels in Denver?

To become a Host at Limelight Hotels in Denver, a high school diploma is preferred. Familiarity with guest service principles and basic food preparation knowledge is key. While TIPS certification is preferred, excellent communication skills and the ability to multitask in a busy environment are crucial for success in this role.

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What is the hourly wage for the Host position at Limelight Hotels in Denver?

The hourly wage for the Host position at Limelight Hotels in Denver ranges from $19.00 to $22.80. This competitive pay reflects our commitment to valuing the contributions of our team members and creating a supportive work environment.

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Can a Host at Limelight Hotels in Denver participate in cleaning operations?

Yes, Hosts at Limelight Hotels in Denver play a vital role in maintaining cleanliness. This includes participating in daily cleaning operations, ensuring the restaurant, including bathrooms and dining areas, meets our high standards for guest experience.

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What kind of work environment can a Host expect at Limelight Hotels in Denver?

A Host at Limelight Hotels in Denver can expect a dynamic and fast-paced work environment where teamwork and positive guest interactions are paramount. The role demands the ability to remain calm under pressure and provides a chance to be part of an inclusive workplace that values respect and diversity.

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Common Interview Questions for Host - Ajax Downtown
What made you apply for the Host position at Limelight Hotels?

When answering this question, express your appreciation for the hotel’s commitment to sustainability and guest satisfaction. Highlight your passion for hospitality and how you strive to create memorable experiences for guests.

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How do you handle guest complaints or inquiries?

Discuss your approach to guest complaints, emphasizing the importance of listening actively, showing empathy, and seeking a prompt resolution. Reinforce your commitment to ensuring guests feel valued and heard.

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Can you describe a time you handled a high-pressure situation?

Provide an example where you successfully managed a busy environment, like a restaurant or event. Highlight your organizational skills and the strategies you used to stay calm and ensure everything ran smoothly.

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What do you think makes excellent guest service?

Give your perspective on excellent guest service, focusing on the importance of being friendly, responsive, and attentive. Mention how creating a welcoming atmosphere can lead to repeat business and positive reviews.

Join Rise to see the full answer
How would you prioritize tasks during a busy shift?

Outline your strategy for time management and prioritization, such as focusing on guest needs first while ensuring the restaurant is clean and organized. Use examples from past experience to illustrate your point.

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What would you do if you noticed a team member struggling?

Express your willingness to support teammates and collaborate. Explain how stepping in to assist can foster a positive team environment and ensure that guest service remains uninterrupted.

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Why is it important to maintain a clean dining environment?

Discuss the direct impact a clean dining environment has on the overall guest experience. Emphasize the restaurant's reputation and guest health, highlighting its importance in the hospitality industry.

Join Rise to see the full answer
How would you contribute to the team culture at Limelight Hotels?

Share your perspective on teamwork and inclusivity, emphasizing your commitment to promoting a positive atmosphere. Mention how you appreciate diverse points of view and enjoy collaborating to achieve common goals.

Join Rise to see the full answer
What do you know about Limelight Hotels’ community engagement?

Demonstrate your knowledge of Limelight Hotels’ focus on sustainability and local community involvement. Discuss your enthusiasm for being part of a brand that values connections with the local environment.

Join Rise to see the full answer
What do you enjoy most about working in hospitality?

Share your passion for hospitality, discussing your love for meeting new people, creating enjoyable experiences, and being part of a team that contributes to unforgettable moments for guests.

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Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company (“ASC”) was founded 75 years ago following World War Two in a moment of vision and re...

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DATE POSTED
March 4, 2025

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