Catalog Operations Analyst (US Based-Remote)

About the role:

We are seeking a Catalog Operations Analyst to join our market-leading, fast-growing, event ticketing technology company. As Catalog Operations Analyst you will be responsible for publishing, maintaining, and managing event and ticket level data for Automatiq’s event catalogs in accordance with the sports, music, & entertainment landscape. The ideal candidate will have 2 years of related experience or an associate’s degree or higher from an accredited institution, along with a familiarity with ticketing, entertainment, or sports industry. This role requires a detail oriented mindset, the ability to multitask and troubleshoot complicated scenarios, and some flexibility to assist on occasional late night or weekend events as needed.

• Enhance Automatiq’s event catalog by adding events directly into the catalog and maintaining all data associated with the catalog – enrich the catalog through research about venue and event information to make the catalog more attractive
• Handle requests for new event catalog changes in addition to updating the catalog data when necessary – fix and troubleshoot issues that arise
• Monitor schedule / on-sales and other announcements for event creation
• Work with product teams on enhancing tools to improve speed and efficiency that drive revenue
• Look for opportunities to improve internal processes that support both buyers and sellers
• Be available to update event information as needed for select high profile events on occasional late nights and weekends
• Be a passionate fan of all things live entertainment (concerts, festivals, musicals, plays, performing arts, sports)

• High School diploma with 2+ years of related experience or an Associate’s degree from an accredited institution
• Strong organizational skills – ability to juggle multiple projects at once
• Problem solving, research, and analytical skills
• Proficient computer and typing skills
• Strong ability to comprehend and understand processes
• Exceptional attention to detail, with the capacity to prioritize and meet aggressive targets and deadlines.
• Flexibility, especially in a fast-changing environment
• Strong written and oral communication skills
• Team player who is comfortable working with various departments
• Professional demeanor; able to perform well in high-pressure situations
• Available to work nights and weekends as determined by the department manager

• Experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environments
• Proven ability to thrive in a remote work environment, utilizing such tools as Slack, Zoom, Monday.com, etc.
• BS/BA degree or equivalent  

About us:

Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly. 

We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market. We are equally relentless in maximizing our team’s career goals and aspirations by building a company of people who share the same drive and passion. If you are looking for a culture based on great people, technical excellence, and continued growth — where your contributions and ideas really do make a difference — come join us at Automatiq!

Automatiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fair Chance Notice for California Applicants

Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. 

A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:

Access to sensitive financial and banking information, transaction data, privileged information, proprietary information, etc.Interactions with customers, employees, vendors, agents, and third parties.

Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.