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Join Axon and be a force for good as a Senior Customer Success Manager in Dallas, Texas! At Axon, we're not just about creating cutting-edge technology to protect life; we’re all about fostering meaningful relationships with our clients to drive impactful change. Imagine being at the forefront of public safety, collaborating with some of the most influential organizations while working in a vibrant, challenging, and fast-paced environment. You'll be the main point of contact for our larger customers, understanding their unique workflows and organizational structures to support them in achieving their operational goals through Axon's innovative products. A crucial part of your role involves collaborating across multiple teams, sharing insights from customer feedback to help shape our product roadmaps. On any given day, you might be engaged in strategic calls, monitoring customer adoption metrics, creating tailored success plans, or troubleshooting issues that arise. You'll wear many hats—project manager, product expert, consultant—all while ensuring that our clients feel confident in their daily operations with Axon’s solutions. It's a role that requires exceptional organizational skills, an analytical mindset, and a strong focus on enhancing customer experiences. With a competitive salary and an array of benefits, including generous paid leave and wellness support, this is the opportunity to grow your career while making a real difference. At Axon, we value diversity and inclusivity, so even if you don't meet every single requirement, we encourage you to apply. Come be part of a team that's redefining the landscape of safety and justice.
Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.
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