Engineering Manager - Custody - job 1 of 2

As an Engineering Manager at BitGo, you'll lead a talented team of engineers within our Custody organization, focusing on building and maintaining robust services that safeguard cryptocurrency assets. Your responsibilities include mentoring team members, collaborating with product management and designers to create a prioritized roadmap, and ensuring the timely delivery of high-quality work. Additionally, you'll need to act as a bridge between engineering and various stakeholder teams, aligning your team's goals with broader company objectives and maintaining accountability for KPIs related to product quality and customer value.

To apply for the Engineering Manager position at BitGo, you should have over 8 years of professional experience as a software engineer, with at least 2 years in a managerial role. A degree in Computer Science or a related field is essential. Moreover, having strong debugging skills, a desire for process automation, effective communication skills, and an understanding of cryptocurrencies and blockchain technology is crucial. Experience with tools and technologies like NodeJS, TypeScript, MongoDB, React, and Kafka, as well as microservices and large-scale applications, is preferred but not mandatory.

Success as an Engineering Manager at BitGo requires a blend of technical and interpersonal skills. You should possess strong leadership abilities to mentor and inspire your engineering team, as well as the technical expertise to understand complex systems. Skills in effective communication, collaboration across departments, and a strong desire for process improvement are crucial. A keen understanding of the cryptocurrency landscape will help in making informed decisions and creating secure applications that meet industry standards.

At BitGo, the work culture is centered on open communication, collaboration, and innovation. As an Engineering Manager, you'll thrive in an engaging and inclusive environment where your ideas are valued and you can take ownership of your projects. The company encourages risk-taking in problem-solving, fostering a community of passionate individuals dedicated to excellence. You’ll join talented colleagues who share a vision of transforming the financial services landscape through cryptocurrency solutions.

Engineering Managers at BitGo have ample opportunities for career advancement due to the company's growth and dynamic environment. Demonstrating leadership skills, delivering valuable projects, and contributing to strategic initiatives can position you for senior management roles or specialized technical leadership positions. BitGo is committed to employee development, encouraging continuous learning and innovation, which paves the way for further career growth within the organization.

When mentoring my engineering team, I prioritize open communication and empowerment. I believe in regular one-on-one check-ins to understand individual aspirations and challenges, facilitating both personal and professional growth. Encouraging team members to voice their ideas fosters a culture of innovation, and I help them acquire new skills through dedicated projects and relevant training opportunities.

In my previous roles, I've found that successful cross-team collaboration hinges on clear communication and aligned objectives. I routinely scheduled joint meetings with product management, design, and compliance teams to ensure everyone was on the same page. By fostering relationships across departments and creating shared goals, we achieved consistent project success and met customer expectations.

To ensure timely project delivery, I emphasize the importance of setting realistic deadlines and breaking projects into manageable tasks. I utilize Agile methodologies, facilitating regular stand-up meetings to track progress and address any roadblocks promptly. Additionally, I encourage team ownership of tasks, ensuring everyone is accountable and clear on their responsibilities, which enhances overall efficiency.

Handling conflicts within my team involves fostering an inclusive environment where open dialogue is encouraged. I begin by addressing issues promptly by facilitating a conversation where all parties can express their perspectives. By guiding them to find common ground and collaboratively create solutions, I help maintain team cohesion and ensure a productive working atmosphere.

I employ a variety of tools to manage engineering workflows effectively. Software like Jira and Trello is invaluable for tracking tasks and managing project timelines, while version control systems such as Git enhance collaboration and code integrity. Additionally, I leverage CI/CD pipelines to streamline deployment processes, ensuring consistent quality and efficiency in our development workflows.

My experience with developing secure applications is expansive, as I've prioritized security throughout my software development career. I’ve implemented best practices such as regular code reviews, threat modeling, and incorporating security testing into the CI/CD pipeline. Additionally, I stay updated on industry standards and guidelines to ensure our applications are robust against emerging threats.

To keep my team motivated during challenging projects, I ensure continuous communication and celebrate small wins to maintain momentum. I promote a supportive atmosphere by providing them with resources to overcome obstacles and encouraging collaboration for problem-solving. Recognizing individual contributions and fostering team camaraderie significantly aids in boosting morale and keeping the focus on our shared goals.

Prioritizing tasks within my team involves aligning with both team and company goals. I use frameworks like the Eisenhower Matrix to distinguish between urgent and important tasks. I also ensure that input from team members is considered in prioritization decisions, creating a sense of ownership and clarity regarding their contributions to broader objectives.

Feedback is a cornerstone of my management style. I regularly solicit feedback from my team regarding project processes and my leadership approach. This creates an environment of transparency and continuous improvement. I encourage team members to provide constructive feedback to each other, fostering a culture of growth and development where everyone learns from their experiences.

I stay updated on the latest trends in technology and cryptocurrencies through a mix of continuous learning and active participation in industry discussions. I regularly read relevant articles, attend webinars, and participate in online courses. Engaging with industry professionals via networking events and forums also aids in staying informed about changes and innovations within the crypto landscape.