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Senior Sales Account Manager

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch


Reinvent yourself: At Bosch, you will evolve.
Discover new directions: At Bosch, you will find your place.
Balance your life: At Bosch, your job matches your lifestyle.
Celebrate success: At Bosch, we celebrate you.
Be yourself: At Bosch, we value values.
Shape tomorrow: At Bosch, you change lives.

For more than 138 years, Robert Bosch GmbH led groundbreaking innovations across a wide range of industries. As the world became increasingly software-led, Bosch accelerated the journey to create smarter solutions “Invented for Life.”

As an integral part of this transformation journey, Bosch Software and Digital Solutions (SDS) was established as the global powerhouse of technology. Expert in software, sensors, and services, we are the tech partners of organizations from leading startups to legacy industry giants for delivering new-age digitalization. We help you reimagine the present and the future of your businesses with #SmarterDigital.

Job Description

The Sales Account Manager role will be to identify, plan, and manage proactive consultative opportunity pursuit operations in an account. This may involve entering into a new Line of Business (LOB) and / or pursuing consultative, business as usual opportunities leading to an enhanced perception of Bosch as a trusted advisor in the client organization. You will report to the Sales Head, North America. Your primary focus is to be the single point interface for client delivery assurance and business development within the assigned account scope.

Your primary responsibilities include:

  • Client Relationship Management: Managing relationships with C level and mid management level people in client organization.
  • Account Strategy: Taking new solutions to accounts within the account scope and provide feedback to Bosch delivery team about new solutions to be developed to strategically grow the account.
  • Business Development: Driving revenues within the assigned account scope. Pre-sales proposal support for new business development.
  • Delivery Assurance: Assuring the client of Bosch commitment and driving the delivery process by working collaboratively with the Delivery Managers and other business units.
  • Account Profitability: Working with delivery managers to ensure profitability at sale is adhered
  • Operational Excellence: Managing operational excellence at account level (e.g. Accounts receivables,pricing, Invoicing, DSO, CSAT, etc)

Qualifications

Required Qualifications:

  • Bachelors Degree
  • 5+ years experience in sales acquisition
  • 2+ years managing customer accounts in the field of IT services
  • Handled management responsibilities including Project Management and /or Account Management

Preferred Qualifications:

  • Knowledge of Microsoft Technologies and the investment Microsoft is doing in its products and projects for its customers.
  • Must have experience in Solution sales
  • Technical leadership

Travel: 20% domestic travel

Additional Information

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable. 

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

Learn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

EEO/OFCCP: Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race, gender, sex, pregnancy, childbirth (or related medical conditions, including but not limited to, lactation), national origin or ancestry, religion, gender identity, sexual orientation, age, disability, veteran status, genetic information or any other characteristic protected by law.
This equal employment opportunity policy applies to all terms and conditions and aspects of employment including, but not limited to, recruitment, hiring, retention, training, placement, promotion, advancement, transfers, job assignments, layoffs, leaves of absence, termination, and compensation. Our management team is dedicated to this policy with respect to all aspects of employment.

Bosch is dedicated to maintaining compliance with all federal, state, and local law, including but not limited to, affirmative action plan requirements, EEO-1 and VETS-4212 reporting, and I9 / work authorization guidance.

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology) 
  • AWIM  (A World In Motion)

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Senior Sales Account Manager, Bosch Group

Are you ready to take your career to the next level? At Bosch, we are looking for a Senior Sales Account Manager who can help us push boundaries and drive innovative solutions for our clients. Based in the vibrant South Washington Street of Seattle, Washington, this role is central to building lasting relationships and ensuring client satisfaction. As part of our dynamic team, you will take the helm in identifying and managing proactive consultative opportunities, working closely with C-level executives and mid-management within client organizations. Your focus will be on business development and delivery assurance while channeling your expertise in IT services to strategically grow our accounts. You’ll need to leverage your impressive sales experience of over five years and demonstrated skills in account management. If you have a knack for solution sales and possess knowledge of Microsoft Technologies, you’ll fit right in! Here at Bosch, we believe in celebrating success and fostering a balanced work-life environment while paving the way for innovation. Are you ready to join the movement? Let’s reinvent the future together!

Frequently Asked Questions (FAQs) for Senior Sales Account Manager Role at Bosch Group
What are the main responsibilities of a Senior Sales Account Manager at Bosch?

As a Senior Sales Account Manager at Bosch, your main responsibilities include managing client relationships, implementing account strategies, driving business development, assuring delivery to clients, and maintaining account profitability. You will be instrumental in fostering relationships with key stakeholders while ensuring operational excellence across various facets of account management.

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What qualifications are required to become a Senior Sales Account Manager at Bosch?

To qualify for the Senior Sales Account Manager position at Bosch, candidates must possess a Bachelor's degree and at least five years of sales acquisition experience. Additionally, having two years of experience in managing customer accounts specifically in IT services is essential. Leadership experience in project or account management is also necessary to thrive in this dynamic role.

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What skills are essential for a Senior Sales Account Manager at Bosch?

Essential skills for a Senior Sales Account Manager at Bosch include strong client relationship management, strategic thinking for account development, excellent communication abilities, and a solid understanding of technical solutions, particularly with Microsoft Technologies. Problem-solving skills and the ability to drive operational excellence are key to succeeding in this role.

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What is the travel requirement for the Senior Sales Account Manager position at Bosch?

The Senior Sales Account Manager position at Bosch requires approximately 20% domestic travel. This travel is typically related to client meetings, conferences, or other business development engagements, allowing you to build and maintain strong client relationships across regions.

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What is the work environment like for the Senior Sales Account Manager at Bosch?

The work environment for the Senior Sales Account Manager at Bosch is dynamic and supportive, emphasizing collaboration and innovation. Bosch fosters a culture of celebrating success and encourages team members to share ideas and grow professionally while balancing their personal and work commitments.

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Common Interview Questions for Senior Sales Account Manager
How do you approach relationship management with clients as a Senior Sales Account Manager?

When managing client relationships as a Senior Sales Account Manager, I prioritize open communication, actively seek feedback, and build trust through consistent delivery of value. It's essential to understand the client's needs and act as a strategic advisor to foster long-term partnerships.

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Can you describe an experience where you successfully drove business development?

In a previous role, I identified a new solution that addressed a key pain point for an existing client. By developing a tailored proposal and collaborating with the technical team to ensure feasibility, I successfully expanded our business within that account, resulting in a significant revenue increase.

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What strategies would you use to ensure account profitability?

To ensure account profitability, I would closely monitor project costs, optimize resource allocation, and maintain ongoing communication with delivery managers. Regularly reviewing financial metrics and adjusting strategies based on account performance is crucial to maintaining a healthy profit margin.

Join Rise to see the full answer
How do you ensure collaboration between business units at Bosch?

I ensure collaboration between business units by fostering an open-dialogue culture, establishing regular cross-departmental meetings, and utilizing collaborative tools. Creating shared goals across teams enables us to align our efforts and address client needs effectively.

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What is your experience with solution selling?

My experience in solution selling encompasses identifying client challenges, providing tailored solutions, and demonstrating measurable value. I focus on understanding the client's objectives to align our capabilities with their requirements, resulting in supportive and trustful partnerships.

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How would you handle a difficult client situation?

Handling a difficult client situation requires empathy, active listening, and problem-solving. I would start by acknowledging their concerns, facilitating open communication to understand their perspective, and collaborating with the team to develop a suitable resolution that meets the client's needs.

Join Rise to see the full answer
Can you discuss a time when you had to adapt your strategy to meet a client's needs?

I once had a client whose priorities shifted due to internal changes. I adapted my strategy by conducting a needs assessment and tailoring our offerings to align with their new goals. This proactive approach helped maintain our partnership and position us as reliable support in their transition.

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What tools do you use for managing client accounts?

I frequently use CRM tools such as Salesforce for managing client accounts. These platforms help track interactions, monitor account health, and share data with team members. Additionally, regular analytics reviews and reports provide valuable insights into client performance and strategies.

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How do you measure the success of your sales efforts?

I measure the success of sales efforts through quantifiable metrics such as revenue growth, client retention rates, and the number of new accounts acquired. Additionally, gathering feedback from clients is essential to understanding their satisfaction and areas where we can improve.

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What motivates you to succeed in sales?

I am motivated by the challenge of meeting client needs and achieving targets. The feeling of closing a deal and positively impacting a client's business fuels my passion for sales. I also find motivation in the opportunity to collaborate with my team and celebrate our successes together.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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Full-time, on-site
DATE POSTED
December 4, 2024

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