Lead Network Engineer

As a Lead Network Engineer at Braze, your primary responsibilities include enhancing and maintaining our Global Network Infrastructure. You'll design, install, and configure networking equipment, manage projects from planning to execution, and serve as an escalation point for complex system issues. Moreover, you'll implement automation strategies, monitor network performance, and conduct root cause analyses for incidents, ensuring the network remains resilient and secure.

Candidates for the Lead Network Engineer position at Braze should have at least 5 years of experience in enterprise network engineering. A solid understanding of routing protocols, VLANs, and network security is essential. Experience with Juniper SRX firewalls and enterprise WiFi solutions is particularly valuable, and skills in project management and vendor management are crucial.

Success as a Lead Network Engineer at Braze hinges on strong technical skills paired with excellent communication and interpersonal abilities. The ideal candidate will be a proactive self-starter who can multitask and prioritize projects effectively, while also fostering collaboration across teams. A keen interest in automation and continuous improvement will also set you apart in this dynamic role.

In the Lead Network Engineer role at Braze, you'll work on a variety of exciting projects, such as designing and deploying advanced network solutions in new office locations. You'll be involved in optimizing service delivery, enhancing network security policies, and automating processes to improve operational efficiency—truly making a difference in our infrastructure.

Braze is committed to professional development, offering formal career pathing, learning platforms, and tuition reimbursement. As a Lead Network Engineer, you'll have opportunities to grow your skills through various training programs and engage in community initiatives, ensuring your continuous success and satisfaction in your career.

When answering this question, highlight your years of experience and key projects you've handled in past roles. Discuss specific technologies you've worked with, like routing protocols, firewalls, and WiFi solutions. Relate your experience back to how it can benefit Braze's objectives in maintaining a robust network.

In your response, explain your project management style, including how you set milestones, track progress, and communicate with team members. Use examples from past experiences to illustrate your ability to meet deadlines while maintaining high quality.

Describe your step-by-step approach to troubleshooting and provide real-world examples of complex issues you've resolved. Focus on your methods of analyzing the problem, collaborating with teams, and ensuring minimal downtime for services.

Discuss your knowledge of network security protocols, such as IDS/IPS, firewall configuration, and VPN setup. Explain how these practices have been applied in your previous roles and why they are crucial for maintaining Braze’s network integrity.

Share your experiences leveraging automation tools to streamline processes and enhance network performance. Mention specific tools or scripting languages you have used effectively and the outcomes achieved from your automation efforts.

Use the STAR method (Situation, Task, Action, Result) to illustrate a collaborative project. Highlight your role, the challenges faced, and how teamwork helped achieve project goals with increased efficiency.

Emphasize your experience conducting compliance audits and your understanding of regulations relevant to network engineering. Discuss how you incorporate compliance into your daily workflows and the tools used to monitor adherence.

Mention your commitment to continuous learning by attending workshops, participating in webinars, or pursuing certifications in network technologies. Explain how this knowledge has influenced your previous projects.

Discuss your incident response strategy, prioritizing communication with affected stakeholders, and how you would coordinate the troubleshooting process to restore services efficiently. Share a relevant experience to support your answer.

Express your enthusiasm for Braze’s commitment to innovation and teamwork. Discuss how the company's values align with your career aspirations and how you see yourself contributing to its mission while growing in your professional journey.