Job details

General Manager

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Location

8th and Grand - 770 S Grand Avenue

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Overview:

Supervises and coordinates the daily operations of a high complexity apartment community, multiple apartment communities (large number of units), and/or mixed use community (i.e. retail, parking, office) including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them.

Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.
Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals.
Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary.
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary.
Conducts move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed.
Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues.

Requirements:

This position requires an Undergraduate Degree.
High school diploma / GED in General Studies or Associate Degree in 2 year General Studies.
5-7 years of required Supervisory and Property Management experience within multifamily.
5-7 years of preferred experience Multi-site Management.
Preferred certifications for this position include: Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (IREM), or Certified Property Manager (CAM).
Required skills for this position include: fair housing laws, affordable housing programs at select properties, and Microsoft Office Suite.
Preferred skills for this position include: Yardi, LRO, leadership/supervisory skills, and landlord/tenant knowledge.

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPMF

Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About General Manager, Brookfield

Join Brookfield Properties as a General Manager in Los Angeles, California, where your leadership skills will shine in managing our vibrant apartment communities! In this role, you will supervise and coordinate daily operations, ensuring our properties maintain their top-notch appearance and excellent resident services. You'll be responsible for a wide range of duties, from overseeing leasing and occupancy to maintaining physical assets and managing your property team. Your keen eye for detail will help to ensure compliance with regulatory guidelines, while your skills in training will empower your associates to perform at their best. You'll also have the opportunity to get involved in preparing marketing plans to attract new residents and managing budgets alongside our Regional Manager. With Brookfield Properties, every day presents an opportunity to make a difference, helping residents find their perfect homes while achieving the highest possible net operating income for our properties. We value the well-being and work-life balance of our team, so we provide a robust benefits package, generous paid time off, and a fantastic rental discount if you choose to live on-site! If you're ready to take your property management career to the next level, we’d love to hear from you!

Frequently Asked Questions (FAQs) for General Manager Role at Brookfield

What are the responsibilities of a General Manager at Brookfield Properties?

As a General Manager at Brookfield Properties, you will oversee the daily operations of our multifamily apartment communities, ensuring all administrative activities run smoothly. Your responsibilities will include managing leasing and occupancy, maintaining property aesthetics, supervising associates, and ensuring compliance with regulatory standards. You will also track financial performance, prepare budgets, handle marketing strategies, and resolve resident inquiries. Your leadership will play a crucial role in enhancing the living experience for our residents.