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Account Executive - SMB

About Builder.ai:

We’re on a mission to make software building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life At Builder.ai:

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI software building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from discretionary variable pay or commission scheme, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild



About The Role

We are looking for a bright Account Executive to deliver impactful and pioneering results!

As an Account Executive with Builder.ai, you’ll be focusing on a wide range of companies looking to embrace digital transformation in order to stay relevant to their customers, and most importantly keep their business growing.

You’ll have the chance to work across some of the best and most exciting organisations in retail, media, healthcare, financial services and pharmaceutical companies to support their online growth. On a day-to-day basis, you will drive the strategy and lead the sales cycle workstreams, with the support of hardworking and friendly cross-functional teams made up of Product and Delivery experts.



Why you should join

At Builder.ai we do things differently – this isn’t just any software sales role. As an AE you will become a pioneer in business transformations, and have a voice at the decision-making table. As a proud Equal Opportunity Employer, we are committed to creating a diverse and inclusive company culture, so we always encourage candidates of any sex, race, gender identity, sexual orientation, religion, national origin, age, or disability status to apply to our open roles. We are more interested in your mindset than your skillset! We want to help you on your career journey, so even if you are not completely sure you meet all the job criteria, but love the sound of the role - get in touch anyway!



You'll be responsible for

  • Complete Builder’s in-depth onboarding and sales training to become an expert in Builder’s messaging, products, and services
  • Manage the complete and complex sales cycles often presenting to C-level executives, Business leads, and Department heads, the value of Builder.ai’s full suite of applications
  • Drive the net new revenue and the net new logos by promoting our offerings
  • Develop your territory plan and a 5X pipeline that will fuel the ongoing growth of your business enabling you to exceed your quarterly and annual sales quota
  • Identify and qualify new opportunities leveraging your own creativity, inbound lead flow, personal prospecting efforts, contacts, existing accounts, and partners
  • Evangelize the Builder vision and complete value proposition through customer meetings, product demonstrations, in-market events, and account-specific initiatives
  • Work cross-functionally with our sales development, marketing, product, and delivery teams to deliver outstanding results
  • Negotiate pricing and contractual terms as required to close the sale
  • Accurately forecast profitable and predictable territory performance and required resources through adherence to our sales process
  • Advocate your customers’ implementations and maintain customer satisfaction by ensuring the timely resolution any customer service-related issues
  • 4+ years of software sales experience managing complex sales cycles or SMBs with demonstrated ownership of territory and account management, preferably within SaaS, No code/low code applications, CRM, business intelligence, or other software solutions
  • Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
  • Track record of consistent over-achievement of quotas, revenue goals, and the ability to effectively identify and sell to senior executives within the target account
  • Passion for building long-lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
  • Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
  • Plus, Experience in working with alliance partnerships to drive SMB sales
  • Strong computer skills including G-Suite, Microsoft Office (Word, PowerPoint, Excel), and Salesforce will be a plus
  • Ability to work individually and on a collaborative team in a fast-paced and continuously evolving environment
  • Bachelor's degree (sales training methodologies is a plus)
  • Ability to travel when required
  • Stock options in a $450 million funded Series D scale-up company
  • Discretionary variable pay or commission scheme dependant on your role
  • 30 days annual leave + public holidays
  • 2 x Builder family days each year
  • Time off between Christmas and New Year
  • Generous Referral Bonus scheme
  • Fully funded Private Medical Insurance
  • Stunning office located at Jumeriah Lake Towers 

Average salary estimate

$80000 / YEARLY (est.)
min
max
$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive - SMB, Builder.ai - What would you Build?

Join Builder.ai as an Account Executive - SMB, a role where your impact will be felt across various industries looking to digitally transform their businesses. Here at Builder.ai, we're passionate about simplifying software development, making it accessible to everyone—from small entrepreneurs to global brands like the BBC and Pepsi. As an Account Executive, you’ll be right at the heart of this mission, engaging with exciting organizations in retail, media, healthcare, and financial services, ensuring they leverage our innovative software solutions to scale and grow. Your journey will involve managing complex sales cycles and presenting to C-level executives, while you collaborate with our skilled Product and Delivery teams to reshape business operations. With a culture that encourages experimentation and values diversity, you’ll help us push the boundaries of what’s possible in software building. Plus, we believe in rewarding your dedication—think generous paid leave, stock options, and a supportive environment that champions your career progression. If you’re ready to challenge the status quo and make meaningful connections, then Builder.ai is the place for you. Let’s build something amazing together!

Frequently Asked Questions (FAQs) for Account Executive - SMB Role at Builder.ai - What would you Build?
What are the responsibilities of an Account Executive - SMB at Builder.ai?

As an Account Executive - SMB at Builder.ai, you will spearhead sales strategies, manage complex sales cycles, and present our solutions to senior executives across various sectors. You'll develop territory plans, qualify opportunities, and ensure customer satisfaction while advocating for their needs. The role is pivotal in driving new revenue growth and maintaining strong relationships with clients.

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What qualifications do I need to become an Account Executive - SMB at Builder.ai?

To be considered for the Account Executive - SMB position at Builder.ai, you should ideally have over 4 years of experience in software sales, especially within complex sales cycles. A proven track record of exceeding sales quotas, excellent communication skills, and the ability to navigate multi-stakeholder environments are essential.

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How does Builder.ai support the career development of an Account Executive - SMB?

Builder.ai emphasizes growth and learning for Account Executives - SMB. You will receive comprehensive onboarding and sales training, along with opportunities to work alongside experienced teams from different functions. The company promotes a culture of transparent feedback, enabling you to develop the necessary skills for career advancement.

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What is the work environment like for an Account Executive - SMB at Builder.ai?

The work environment at Builder.ai for an Account Executive - SMB is dynamic and inclusive. You will collaborate with diverse teams in a fast-paced setting that fosters creativity and innovation. You'll also enjoy perks like family days, generous leave policies, and a vibrant office atmosphere, which all contribute to a supportive workplace culture.

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What kind of compensation and benefits can I expect as an Account Executive - SMB at Builder.ai?

As an Account Executive - SMB at Builder.ai, you can expect competitive compensation that includes discretionary variable pay or commission, stock options, and generous paid leave. Additional benefits include fully funded private medical insurance and a referral bonus scheme, all designed to reward your hard work and commitment.

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Common Interview Questions for Account Executive - SMB
Can you explain your approach to managing complex sales cycles as an Account Executive?

When managing complex sales cycles, I focus on understanding the client's needs through active listening, establishing a strong rapport, and customizing presentations to highlight how Builder.ai can address their challenges. Additionally, I maintain open lines of communication and involve stakeholders early on in the process.

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What experience do you have with digital transformation projects?

In my previous role, I worked on several digital transformation projects where I assisted clients in implementing new software solutions. This involved assessing their current processes, recommending tailored solutions, and collaborating with cross-functional teams to ensure successful project delivery.

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How do you build and maintain relationships with C-level executives?

Building and maintaining relationships with C-level executives starts with providing value. I do this through regular updates, sharing insights that are relevant to their business, and following up consistently. Establishing trust is crucial, and I aim to be seen as a dependable partner capable of understanding and addressing their strategic objectives.

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Describe a time you exceeded a sales quota. What strategies helped you achieve this?

In my last position, I exceeded my quarterly sales quota by 150%. I achieved this by developing a targeted outreach strategy that involved personalized messaging and leveraging existing customer relationships. I also organized webinars that showcased our solutions, which attracted new leads and conversions.

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How would you prioritize your accounts and manage your territory effectively?

I prioritize my accounts based on their potential for revenue growth and their alignment with our core offerings. I use analytics to identify high-value accounts and develop a systematic approach to outreach that ensures I dedicate time to both existing clients and new prospects.

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What methods do you use to monitor and track your sales performance?

I utilize CRM tools like Salesforce to track my sales performance, monitor leads, and set reminders for follow-ups. Additionally, I review my sales pipeline regularly to ensure I'm on track to meet my goals and to adjust my strategy as necessary.

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What skills do you think are vital for success as an Account Executive - SMB?

Key skills for success in this role include strong communication, strategic thinking, adaptability, and a deep understanding of software solutions. Relationship-building skills are equally crucial, as is the ability to collaborate effectively with cross-functional teams.

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How do you handle objections from potential clients?

When faced with objections, I make it a point to listen carefully and understand the underlying concerns. I then address these objections calmly by providing data, testimonials, or case studies that highlight the value Builder.ai can bring, ensuring the client feels confident in their decision.

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Can you describe a successful software solution you’ve sold in the past?

A successful solution I sold was a comprehensive CRM platform tailored for a medium-sized retail client. By highlighting how it could streamline their customer interactions and inventory management, I connected the product's features to their business needs, resulting in a successful deal that improved their operational efficiency.

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Explain your understanding of Builder.ai's offerings.

Builder.ai offers a suite of no-code and low-code software solutions designed to make custom application development accessible to businesses of all sizes. Our products empower organizations to achieve digital transformation without the significant upfront investment typically required for software development.

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Our AI powered platform builds software 6x faster and 70% cheaper, empowering all businesses to become software powered Build, Run and Scale any software Builder Studio Lets you build any software ...including mobile apps, websites and wearables –...

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DATE POSTED
January 9, 2025

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