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Associate Director - Account Growth

Description

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Buildots enables a game-changing, performance-driven approach. That's why we've raised $120 million from leading VCs and industry pioneers.

Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world’s largest industry, and we’re on track for rapid expansion in 2025. Within North America, Buildots’ customers include top global contractors, consultants and owners – Intel, JE Dunn, Ledcor and CBRE, to name a few.


About the Role

This role sits within our Account Management team - a group of experienced construction professionals who serve as strategic partners to our clients’ senior leadership. You’ll lead relationships with North American executive stakeholders, advising them on how to maximize the value of our technology and methodology across their project portfolios. By demonstrating a deep understanding of their goals and challenges, you’ll play a key role in creating our account strategies and drive measurable improvements in efficiency and project outcomes. Beyond relationship-building, you’ll collaborate with Product, Marketing, and Customer Success to identify opportunities to refine our offerings, and contribute to the future growth of Buildots.


Responsibilities 

  • Build and maintain strong relationships with executive stakeholders, guiding them through technology adoption.
  • Analyze customer goals and challenges, and design enterprise-level initiatives to address them.
  • Identify expansion opportunities within our existing accounts, and partnering with Sales to drive growth.
  • Collaborate with our Product team to relay customer insights and influence product development.
  • Develop business cases and ROI analyses to demonstrate Buildots’ operational impact.

Requirements:

  • Proven experience as a construction professional, managing trade partners on-site for a minimum of 7 years in a relevant US company 
  • Demonstrate the ability to deliver high quality results both as a team leader and independently
  • Proven experience managing senior-level relationships, with a track record of successfully influencing GC executives. Experience leading teams or initiatives beyond direct site management is a strong advantage.
  • Exceptional communication, and interpersonal skills - we’re looking for a people person
  • Possess a deep understanding of both project management and business processes in the construction industry, and their integration with technology. 
  • Proactive, with the ability to take a task from idea to production and thrive in a fast-paced environment.
  • A problem solver, thinking creatively to support our clients’ needs
  • Experience in Change Management - working with Executive-level clients to implement software solutions in any of the following industries: Construction, Oil & Gas, Mining or Manufacturing - a strong advantage
  • Willingness to travel
  • Located in Eastern or Central time zones


If you do not fulfill these requirements but are convinced you have what it takes, please attach a cover letter to your application detailing why you should be considered. Please note that in this scenario, any applications submitted without a cover letter will be rejected.


*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.


Requirements
None

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Director - Account Growth, Buildots

Are you ready to make a significant impact in the construction industry? Buildots, an innovative company transforming the landscape of construction management with its AI-powered SaaS platform, is looking for an Associate Director - Account Growth based in the United States. In this pivotal role, you will develop strong relationships with North American executive stakeholders, guiding them in leveraging our technology and methodologies to maximize value across their project portfolios. Your experience in the construction sector will shine as you analyze client goals and challenges, creating enterprise-level strategies that drive efficiency and project outcomes. Collaborating closely with Product, Marketing, and Customer Success teams, your insights will influence product development and help refine our offerings. With a proven track record in managing senior-level relationships, you will identify expansion opportunities within existing accounts and work alongside our Sales team to drive growth. At Buildots, we value proactive problem solvers with excellent interpersonal skills, as you will be the key link between our clients and our innovative technology. If you are ready to take your experience in construction to the next level and contribute to our mission of reshaping the future of an industry worth $13 trillion, we want to hear from you!

Frequently Asked Questions (FAQs) for Associate Director - Account Growth Role at Buildots
What are the key responsibilities of the Associate Director - Account Growth at Buildots?

The Associate Director - Account Growth at Buildots is responsible for building and maintaining relationships with executive stakeholders, guiding them through technology adoption, and identifying expansion opportunities within existing accounts. This role involves analyzing customer goals and challenges, designing enterprise-level initiatives, and collaborating with other teams to refine Buildots' offerings.

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What qualifications are required for the Associate Director - Account Growth position at Buildots?

Candidates for the Associate Director - Account Growth position at Buildots should have a minimum of 7 years of on-site construction management experience. Strong interpersonal and communication skills are essential, along with a deep understanding of project management and business processes in the construction industry.

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How does the Associate Director - Account Growth contribute to customer success at Buildots?

The Associate Director - Account Growth plays a crucial role in customer success by advising North American clients on maximising the value of Buildots’ technology. They analyze customer needs, drive measurable improvements, and communicate insights to influence product development, ensuring clients receive real benefits from their investments.

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What type of client relationships should the Associate Director - Account Growth be prepared to manage at Buildots?

This role at Buildots requires managing senior-level relationships, specifically with executive stakeholders in construction firms. The Associate Director should be skilled in influencing GC executives and navigating complex organizational dynamics to ensure successful technology adoption.

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Is travel required for the Associate Director - Account Growth role at Buildots?

Yes, the Associate Director - Account Growth at Buildots is expected to travel as necessary to engage with clients and stakeholders effectively. This may include on-site visits to understand challenges and demonstrate the value of Buildots’ solutions directly.

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Common Interview Questions for Associate Director - Account Growth
Can you describe your experience in managing senior-level relationships in the construction industry?

Highlight your specific roles where you interacted with executive stakeholders, focusing on how you built trust and influenced decisions, especially related to technology adoption.

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How do you approach developing strategies to address client challenges?

Discuss your methodology for analyzing client goals and creating tailored initiatives, perhaps mentioning frameworks or tools you utilize to ensure thorough understanding and effective solutions.

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What strategies do you employ to identify expansion opportunities within existing accounts?

Talk about your experience in client engagement and assessment, explaining how you gather insights to propose new initiatives or upgrades that align with client needs.

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How do you gather and relay customer insights to influence product development?

Explain your processes for capturing client feedback and trends, and how you effectively communicate these insights to cross-functional teams like Product and Marketing.

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Describe a time you had a significant impact on a project’s outcome.

Provide a specific instance where your leadership and strategic thinking directly resulted in improved project efficiency or client satisfaction, using metrics if possible.

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What is your understanding of the integration of technology in construction management?

Discuss your knowledge of the current technology trends in construction, and how you have seen them improve processes or outcomes in your previous roles.

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Can you describe a challenging situation with a client and how you resolved it?

Detail a specific challenge, focusing on your problem-solving skills, communication tactics, and the outcome that ultimately strengthened the relationship.

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What do you believe are the most important qualities for an Associate Director - Account Growth at Buildots?

Emphasize skills like strong communication, proactive problem-solving, strategic thinking, and a genuine passion for client success in the construction industry.

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Are you comfortable with travel in this position?

Confirm your willingness to travel, and perhaps relate it to your past experiences where travel was essential to client engagement and relationship management.

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What motivates you to join Buildots and contribute to its growth?

Articulate your passion for innovation in construction and your desire to be part of a company that is changing the industry landscape, mentioning Buildots’ impressive growth and impact.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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