Supply Chain Planning Manager

The Supply Chain Planning Manager at ByHeart has a vital role that includes managing inventory across multiple locations, ensuring timely replenishment, and coordinating raw materials supply. They work closely with production partners and manage warehouse operations to meet customer service objectives and maintain production schedules. This position requires close collaboration with the procurement team to forecast needs, troubleshoot supply issues, and handle all aspects of inventory management within the company.

To qualify for the Supply Chain Planning Manager position at ByHeart, candidates need a bachelor's degree in Supply Chain or a related field, along with a minimum of five years of supply chain planning experience. Strong self-management, effective oral and written communication skills, and analytical capabilities are essential. Familiarity with MRP systems such as Deacom or SAP is preferred, along with expert-level proficiency in Excel.

At ByHeart, a Supply Chain Planning Manager has numerous growth opportunities. With a focus on developing efficient supply chain strategies, employees can participate in training programs, engage in challenging projects, and advance within the company as it continues to expand. The role encourages professional development through cross-functional collaboration and contributions to significant operational improvements.

The Supply Chain Planning Manager plays a crucial role in ByHeart’s mission by ensuring the timely availability of high-quality ingredients and materials that meet the company’s uncompromising quality standards. Their work directly impacts the product's availability to customers and ultimately contributes to making parents feel confident and happy about feeding their babies with nutritious formula.

The work environment for a Supply Chain Planning Manager at ByHeart is dynamic and collaborative, emphasizing teamwork and innovation. With the majority of operations conducted remotely, the role allows for flexibility while maintaining close communication with team members and suppliers. Employees are encouraged to share ideas and strategies, creating a supportive atmosphere where everyone is focused on the common goal of improving infant nutrition.

When answering this question, highlight specific experiences that demonstrate your understanding of supply chain processes. Talk about your familiarity with inventory management, forecasting, and how you’ve collaborated with suppliers in previous roles. Emphasize your analytical skills and how they’ve contributed to efficient operations.

Discuss your experience with MRP systems like Deacom or SAP. Provide examples of specific challenges you've encountered and how you successfully resolved them, showing your problem-solving skills and adaptability while ensuring supply continuity.

When responding, outline the methods you use to assess inventory levels, such as regular reconciliations and analysis of demand forecasts. Talk about tools or software you've utilized to monitor inventories and any strategies you've implemented to optimize stock levels effectively.

Use this question to illustrate your crisis management skills. Detail the situation, your response steps, including communication with stakeholders, and how you worked to mitigate the impact on production and customer satisfaction.

In your answer, mention quantitative methods you use (data analysis, historical trends), as well as qualitative approaches, like market research. Highlight how your insights have led to improved forecasting accuracy in past roles.

Explain your philosophy around building and maintaining strong relationships with suppliers, including communication, conflict resolution, and negotiation skills. Discuss how these relationships have benefited your previous employers.

Discuss your experience in working with quality assurance teams and the protocols you follow to maintain compliance with established standards. Provide specific examples of how you’ve identified and addressed potential quality issues proactively.

Emphasize teamwork by sharing experiences where you’ve successfully collaborated with other departments (like procurement, production, and sales) to enhance operations and achieve company objectives. Highlight specific projects that benefited from this collaboration.

Choose an achievement that showcases your skills relevant to the Supply Chain Planning Manager role, such as successfully launching a new product, optimizing inventory dispersion, or implementing a new forecasting system. Share metrics to highlight the impact of your accomplishment.

In your response, consider discussing your passion for problem-solving, the importance of efficiency, and your desire to contribute to the company's success. Relate your motivation to ByHeart’s mission of improving infant nutrition to show alignment with the company's values.