Business Systems Analyst, Apps & Automations

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Responsibilities:

• Partner with stakeholders across departments to understand their challenges and goals, translating business requirements into actionable technical solutions using Jira and related systems to enhance workflows and achieve outcomes.

• Develop and implement application changes, automation tasks, and system enhancements independently, ensuring alignment with business needs.

• Administer and manage assigned applications, ensuring optimal performance, reliability, and scalability. Continuously assess system health and make adjustments as needed.

• Provide advanced-level support to users, addressing a broad range of application-related queries, diagnosing complex issues, and offering proactive solutions to prevent recurrence.

• Drive process improvements by identifying opportunities to optimise existing workflows, using Jira automation, low-code tools, and scripting to create and refine solutions that improve efficiency.

• Develop and maintain comprehensive documentation and standard operating procedures for application management, ensuring adherence to best practices and supporting knowledge-sharing within the team.

• Collaborate with the team on larger initiatives, contribute to project planning, and take ownership of individual components. Assist in mentoring less experienced team members and help drive team initiatives forward.

Expectations:

• Minimum 3 years of hands-on Jira system administration experience. Strong preference for Atlassian Jira Administration certification. 

• Proven ability to manage complex projects involving Jira customisations, add-on installations, and configurations.

• Expert in Jira automation and at least 1 year of experience with low-code automation tools.

• Proficiency in scripting languages such as Python and JavaScript to extend Jira capabilities through custom scripts, integrations, and advanced workflow configurations.

• Execute application changes and automation tasks with a focus on accuracy, efficiency, and potential for improvement.

• Deliver effective and timely support to users, proactively addressing complex issues and minimising disruptions.

• Contribute to the team through leadership of projects or initiatives, showing an understanding of systems and business processes.

• Demonstrate the ability to identify root causes of issues, provide recommendations, and implement solutions.

• Seek continuous growth by taking on more challenging projects and expanding expertise in application management.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.