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Executive Assistant

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At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We’re looking for an Executive Assistant who will serve as a strategic partner, maximizing executive productivity, streamlining operations, and driving impact by anticipating needs and enabling leaders to focus on what matters most. This role will likely spend 70% of the time supporting the C-team and 30% of the time playing a crucial role in supporting our hiring efforts and ensuring smooth day-to-day people operations. This is an excellent opportunity for an experienced EA who is hyper-organized and passionate about expanding your scope into the broader People space to facilitate our employee experience and culture as we scale. This role will report to the VP of People, and you will work closely with our entire Exec team, as well as our Talent Acquisition and People team members to create a seamless experience for candidates and employees alike. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode.

This is full time position, the salary range for this role is $80,000 - $100,000 depending on level of experience and geographic location. This role is 100% remote, with a preference for candidates in PT, MT, or CT timezones.

You’re excited about this opportunity because you will...

Executive Assistance

Provide executive assistance support to entire C-team (largely dedicated to CEO and Chief Commercial Officer), including managing complex calendaring, travel planning and expenses, and meeting coordination
Serve as a liaison between executives and internal/external stakeholders, ensuring clear communication and timely follow-ups
Craft and deliver internal and external communications on behalf of the executive team
Drive special projects, presentations, and research to support executive priorities
Support logistics for Board meetings and investor communications as needed
Track and coordinate key company milestones, executive deadlines, and priorities

People Experience Coordination

Coordinate scheduling of interviews, ensuring a seamless experience for candidates and interviewers
Communicate proactively with candidates regarding interview logistics, status updates, and next steps
Assist in onboarding new hires, including documentation collection, HR system setup, and first-day logistics
Help coordinate employee engagement initiatives, such as team events and recognition programs
Provide project management and communications support to the People & Talent team on strategic initiatives

We’re excited about you because…

You have prior experience supporting a C-suite executive, CEO preferred, at a growth-stage startup
You have been exposed to and have a keen interest in the broader People space
Excellent organizational and multitasking skills with a keen eye for detail
You enjoy solving problems and are eager to propose solutions and new ideas
You are able to handle sensitive and confidential information with professionalism and discretion
Enthusiastic, team-oriented, and eager to learn
Entrepreneurial and resourceful — As a valued member of a close knit, high growth company, we need people who can find creative ways to make a big impact quickly and without much direction.
Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Why you’ll love working with us...

We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

Stock option plan
Flexible schedules and remote work
Chicago and San Francisco offices available
Self-managed vacation days, within reason
Paid parental leave
Health, vision, and dental insurance
401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Average salary estimate

$90000 / YEARLY (est.)

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$80000K

$100000K

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What You Should Know About Executive Assistant, Carrum Health

At Carrum, we're on a mission to revolutionize healthcare, and we need an Executive Assistant to join our dynamic team. This isn't just any role; it's a chance to engage directly with the C-suite and play a pivotal part in our rapidly growing startup. As an Executive Assistant at Carrum, you will be the linchpin that connects our leadership to the crucial operations that drive our success. You will provide invaluable support to the executive team, primarily spending time with the CEO and Chief Commercial Officer. Expect to manage complex calendars, organize travel, and coordinate essential meetings while also handling sensitive information with discretion. Beyond this, you’ll dip your toes into the People space by assisting with hiring, onboarding new team members, and improving our employee experience. This is a fantastic opportunity if you thrive in fast-paced, high-growth environments and love the hustle and bustle of startup life. You’ll collaborate with talented professionals from diverse backgrounds and be part of a team that values not just hard work but also compassion and innovation in solving healthcare challenges. With a fully remote setup and an annual salary range of $80,000 - $100,000, you'll have the flexibility to balance your professional responsibilities with your personal life. If you're looking to make a real impact in a company that cares deeply about its mission and its people, Carrum is the perfect place to take your career to the next level.

Frequently Asked Questions (FAQs) for Executive Assistant Role at Carrum Health

What are the main responsibilities of the Executive Assistant at Carrum?

The Executive Assistant role at Carrum involves managing complex calendars and travel arrangements, providing administrative support to the C-suite, especially the CEO and Chief Commercial Officer. You'll also serve as a liaison between executives and stakeholders, handle communications, and support both special projects and the coordination of hiring efforts, ensuring a smooth onboarding experience for new employees.