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Senior Site Reliability Engineer

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The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.

But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.

As a Senior Site Reliability Engineer, you will be a key technical leader, driving the reliability, scalability, and efficiency of our cloud-based infrastructure and SaaS products. This role combines deep technical expertise with a passion for mentoring and sharing knowledge. You will leverage your deep experience with AWS, SRE principles, automation, and infrastructure management to improve our systems, while also guiding and supporting your colleagues in their technical growth. Your focus will be on hands-on technical work, mentoring, and contributing to the overall improvement of our SRE practices, with a strong emphasis on automation using tools like Terraform and Bitbucket Pipelines.

Responsibilities

Technical Leadership and Mentorship

Serve as a technical expert and mentor to other engineers, sharing knowledge and best practices.
Lead by example, demonstrating strong technical proficiency in SRE principles and practices, specifically within the AWS ecosystem.
Contribute to the development and implementation of SRE standards and guidelines, tailored to AWS best practices.
Foster a culture of continuous learning and improvement within the team.
Help others to grow their automation skillsets.

Infrastructure and Automation

Design, build, and maintain robust and scalable infrastructure using Terraform, leveraging AWS services effectively.
Develop and optimize CI/CD pipelines using Bitbucket Pipelines, integrating seamlessly with AWS deployment strategies.
Implement and maintain monitoring and logging solutions to ensure system observability, utilizing AWS monitoring tools.
Automate infrastructure and operational tasks to reduce toil and improve efficiency, with a focus on AWS automation.
Contribute to the development and maintenance of automation tools and scripts.
Troubleshoot complex infrastructure and application issues within the AWS environment.

Reliability and Incident Management

Participate in incident response and root cause analysis, contributing to the resolution of critical issues on AWS.
Define and monitor SLOs/SLAs to ensure system reliability, using AWS metrics and monitoring.
Contribute to disaster recovery planning and testing, utilizing AWS disaster recovery capabilities.
Analyze system performance and identify areas for improvement within AWS.
Proactively find and resolve potential issues before they become incidents.

Collaboration and Improvement

Collaborate with development, operations, and other teams to ensure smooth and efficient operations on AWS.
Contribute to code reviews and technical discussions.
Identify and implement process improvements to enhance team efficiency and effectiveness.
Document best practices and create knowledge-sharing resources.
Participate in agile ceremonies.

Qualifications

Deep experience with AWS, including core services like EC2, S3, RDS, Lambda, CloudWatch, EKS, and a solid understanding of AWS networking (VPC, Security Groups) and security fundamentals (IAM)
4+ years of experience working with public cloud technologies (AWS preferred).
4+ years of experience developing monitoring and log analysis tools, including proficiency with Grafana and New Relic.
Deep understanding of Site Reliability Engineering (SRE) principles, platforms, and tools.
Proven experience with Terraform and Bitbucket Pipelines.
Strong understanding of CI/CD pipelines and SDLC.
Experience with Docker and Kubernetes.
Proficiency in scripting languages (bash, Python).
Experience implementing and managing security controls and tools.
Understanding of security systems and best practices.
Experience with git and code branching/merging strategies.
Experience with Agile methodologies (Scrum, Kanban).
Strong problem-solving and troubleshooting skills.
Excellent communication and collaboration skills.
Passion for mentoring and sharing knowledge.
Automation-first mindset.
Ability to own medium to large technical projects.

Benefits

Competitive Medical Benefits (PPO + HSA available)
Vision, Dental, Short-Term Disability fully covered by Cayuse
Unlimited PTO + Holidays + Flexible Work Schedule
Remote Work Stipend
Equal Paid Parental Leave
401k with Employer Matching
Quarterly Wellness Reimbursement
Remote Work Environment, supporting the Ultimate Employee Experience

Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.

Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.

Average salary estimate

$135000 / YEARLY (est.)

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$120000K

$150000K

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What You Should Know About Senior Site Reliability Engineer, Cayuse

At Cayuse, we're redefining the exciting world of scientific research with our commitment to empowering organizations in their mission for impactful discovery. As a Senior Site Reliability Engineer, you’ll play a pivotal role in ensuring our cloud-based infrastructure and SaaS products are both reliable and efficient. If you're passionate about driving technical excellence and mentoring fellow engineers, this opportunity is for you! You'll be working in a relaxed, remote environment where your expertise in AWS and SRE principles will shine. Your daily adventures will include designing scalable infrastructure using Terraform, optimizing CI/CD pipelines with Bitbucket, and developing strong monitoring solutions. You will be a beacon of knowledge, guiding your team through best practices while proactively addressing complex infrastructure challenges. Here at Cayuse, collaboration is not just encouraged - it's at the heart of our culture. You’ll work closely with various teams, contribute to code reviews, and help shape a culture focused on continuous improvement. Plus, with our flexible work schedule and commitment to employee well-being, you’ll find a work-life balance that enhances productivity and creativity. This is your chance to lead with impact and help build a company that prides itself on innovation and collective success. Join us in creating technology that advances science and society - we can’t wait to welcome you to our team!

Frequently Asked Questions (FAQs) for Senior Site Reliability Engineer Role at Cayuse

What are the key responsibilities of a Senior Site Reliability Engineer at Cayuse?

As a Senior Site Reliability Engineer at Cayuse, you are responsible for driving the reliability and performance of our cloud infrastructure. You'll engage in technical leadership, mentoring fellow engineers while implementing robust infrastructure designs using Terraform and AWS. Your role will also involve automating tasks, contributing to incident management, and collaborating across departments to enhance overall operations.