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Technical Manager

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Job Description

If it’s broke can you fix it? If it blinks, buzzes or beeps do you know how to keep it blinking, buzzing and beeping? Do you have a knack for all things mechanical, electrical and technological?? If so, you would be an awesome Game Room Technician! This position is known internally as Technical Manager.


Technology is at the heart of the Chuck E. Cheese (CEC) experience and we need your electro-mechanical, equipment maintenance and troubleshooting experience. We need top talent who can think on their feet and adapt on the fly. Military veterans, we’re looking for you!

Chuck E. Cheese offers great work-life balance with no early mornings or late, late nights. There are multiple opportunities for advancement, competitive benefits, 401(k), paid vacation and paid professional training to take your tech and management skills to the next level. Oh, and work today, get paid tomorrow!


Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!

What You’ll Do:

  • Oversee and be responsible for the latest in working on the latest video and skill games, kitchen equipment, register systems and coin and ticket mechanisms
  • Oversee and be responsible for the latest arcade games, register and IT systems and ticket dispensers
  • Manage the electrical and mechanical aspects of the game room; perform daily preventative maintenance and repairs
  • Troubleshoot, repair and/or replace defective electronic components, boards and computers
  • Operate stage show equipment and manage repairs and preventative maintenance, including compressor operation, lighting and sound, pneumatics, mac valves, cylinders, boards and stage show cosmetics
  • Maintain an inventory of electronic equipment, mechanical parts and tools
  • Maintain a budget
  • Maintain a safety-focused attitude at all times


Skills We’re Looking For:

  • Ability to read schematics and troubleshoot down to the component board level
  • Planning, organization and multi-tasking skills
  • Attention to detail
  • Time management and a sense of urgency
  • Military experience, a technical degree, or previous electrical or mechanical training, preferred


Minimum Qualifications:

  • Must be at least 18 years of age
  • Must be able to work up to 45 hours per week
  • Must have a high school diploma or GED; or equivalent combination of relevant education and experience


Essential Job Functions and Work Environment:

  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
  • In addition to the essential job responsibilities stated above, the ability to handle job stress and interact effectively with others, including guests and Team members, are essential functions of the job.
  • The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                           

                                                              #Diversity #Equity #Culture

The Company:

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas, is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese and Peter Piper Pizza brands.

As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where a Kid Can Be a Kid. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Peter Piper Pizza features dining, entertainment and carryout with a neighbor-hood pizzeria feel and "pizza made fresh, families made happy" culture.

Peter Piper Pizza takes pride in delivering quality food and fun that reconnects family and friends. The Company and its franchise operate a system of nearly 600 Chuck E. Cheese and more than 120 Peter Piper Pizza venues, with locations in 47 states and 17 foreign countries and territories. For more information, visit chuckecheese.com, and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

* * *

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Manager, Cecentertainment

Join the team at CEC Entertainment as a Technical Manager, where you can combine your passion for technology with your knack for fixing things! If you’re someone who loves to keep things buzzing, blinking, and in top shape, this could be an exciting role for you. As a Technical Manager, you’ll be responsible for overseeing the maintenance and repair of various equipment including arcade games, kitchen apparatus, and IT systems. Your days will be spent troubleshooting electrical and mechanical issues, ensuring everything runs smoothly in our game room. Working with the latest technology, you will oversee our game room’s operation and ensure all equipment is functioning at its best. But that’s not all! At CEC Entertainment, we truly value work-life balance, offering flexible schedules with no overly early mornings or late nights. You’ll find opportunities for professional growth and career advancement, alongside competitive benefits such as 401(k), paid vacation, and access to continuous training. Plus, with our new ‘Work Today, Get Paid Tomorrow’ program, you won’t have to wait between paychecks. If you love working with technology and want to create unforgettable experiences for families in a fun-filled environment, then put your skills to work with us at Chuck E. Cheese!

Frequently Asked Questions (FAQs) for Technical Manager Role at Cecentertainment
What are the responsibilities of a Technical Manager at CEC Entertainment?

As a Technical Manager at CEC Entertainment, your primary responsibilities include overseeing the operation and maintenance of various mechanical and electronic systems. This includes arcade games, kitchen equipment, register systems, and ticket dispensers. You will also troubleshoot and repair defective components, manage daily preventative maintenance, and maintain a budget for inventory and necessary tools.

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What qualifications are needed for the Technical Manager position at Chuck E. Cheese?

To be considered for the Technical Manager position at Chuck E. Cheese, candidates should possess a high school diploma or GED, along with relevant technical experience or military service. Preferred qualifications include the ability to read schematics, experience in electrical or mechanical training, and strong planning and organizational skills.

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How does CEC Entertainment support professional growth for Technical Managers?

CEC Entertainment supports professional growth for Technical Managers through comprehensive training programs that focus on enhancing your technical and management skills. Additionally, there are multiple opportunities for career advancement within the company, allowing you to climb the career ladder in a supportive environment.

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What is the work environment like for a Technical Manager at CEC Entertainment?

The work environment for a Technical Manager at CEC Entertainment is vibrant and fast-paced, filled with excitement from the sounds and sights of games and family fun. While the environment can include loud noises, flashing lights, and moving mechanical parts, safety is emphasized, and necessary accommodations are made to promote a healthy workplace.

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What benefits can I expect as a Technical Manager with Chuck E. Cheese?

As a Technical Manager with Chuck E. Cheese, you can expect a variety of benefits, including medical, dental, and vision insurance, as well as life and disability insurance. A 401(k) retirement savings plan, paid vacation, job training, and career growth opportunities are also included in the overall employment package, ensuring you have support both now and for your future.

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Common Interview Questions for Technical Manager
Can you describe your experience with troubleshooting electronic components?

When answering this question, provide specific examples of your technical skills, detailing the types of electronic components you have worked with. Emphasize your ability to identify issues and describe the steps you take to resolve them efficiently.

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How do you prioritize tasks in a fast-paced work environment?

Share a detailed example of how you handle multiple tasks in a busy environment. Discuss your method for assessing urgency and importance, and how you communicate with your team to ensure that all tasks are addressed timely.

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What strategies do you use for maintaining equipment?

During your response, highlight any preventative maintenance plans you’ve implemented or followed. Discuss the importance of routine checks and how these contribute to prolonged equipment life and optimal performance.

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How do you handle repairs on a tight deadline?

Explain your problem-solving approach when faced with time constraints. It's helpful to discuss how you manage stress, your prioritization of tasks, and your effective communication with your team to meet deadlines without sacrificing quality.

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What motivates you to succeed as a Technical Manager?

Talk about your passion for technology and how it drives you to excel in your role. Highlight your enjoyment of contributing to a team that creates fun and enjoyable experiences for families, which can propel you forward.

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Describe a time when you identified a problem before it became serious.

Provide a specific scenario where your proactive approach helped avoid a potential issue. Discuss how you recognized the early signs of a problem and the immediate actions you took to mitigate the situation.

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How have you contributed to a team culture in your previous roles?

Share examples of how you fostered collaboration and communication within your team. Describe any team-building practices you’ve championed or how you’ve stepped in to assist colleagues.

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What experience do you have with inventory management?

Discuss your experience and methods regarding tracking and managing inventory, detailing any software or systems you’ve used. Emphasize your organizational skills and any successes in reducing costs or improving efficiency.

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How do you ensure high safety standards during repairs?

Talk about the importance of safety measures in your work philosophy. Explain your adherence to safety protocols, personal protective equipment usage, and how you train others to prioritize safety.

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What do you enjoy most about working with technology?

Share your enthusiasm for technology, detailing specific areas that excite you and how you remain updated on advances in the industry. Connect your passion to your desire to provide excellent service in the Technical Manager role at Chuck E. Cheese.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
April 19, 2025

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