Workplace Experience Manager

As the Workplace Experience Manager at Celonis, your primary responsibilities include developing and executing workplace strategies, overseeing site operations through effective management of external contractors, and spearheading initiatives that drive employee engagement. You will also manage the workplace budget for the NYC office and ensure optimal space planning and utilization.

To qualify for the Workplace Experience Manager role at Celonis, you need at least 5 years of office management experience in a fast-paced environment, strong service orientation, excellent time-management skills, and the ability to lead a team effectively. A basic financial understanding and proficiency in IT troubleshooting are also essential.

At Celonis, as a Workplace Experience Manager, you will work in a vibrant, collaborative environment focused on enhancing employee experiences. Located on the 70th floor of the World Trade Center, you will enjoy stunning views while engaging with your team and contributing to a dynamic workplace culture.

The salary for the Workplace Experience Manager position at Celonis ranges from $82,000 to $120,000 based on experience and qualifications. The total compensation package includes bonuses, equity, and comprehensive benefits such as healthcare, 401k, and generous leave policies.

Celonis is committed to your personal growth and skill development. As a Workplace Experience Manager, you will have access to clear career paths, internal mobility opportunities, and mentorship programs, ensuring that you can grow alongside the company as it expands.

When answering this question, highlight specific past experiences where you significantly improved office functionality or employee satisfaction. Discuss your approach to team management, project execution, and how you've worked with service providers and contractors to create an optimal environment.

Explain your conflict resolution approach, focusing on communication, empathy, and problem-solving. Provide relevant examples where you’ve successfully navigated team conflicts to foster a positive workplace culture.

Discuss innovative ideas you've implemented in the past, such as employee engagement initiatives, workspace optimization projects, or cultural events. Emphasize your willingness to listen to employee feedback and adapt strategies accordingly.

Talk about your communication style and how you set clear expectations. Share experiences where you ensured that all contractors understood their roles and fostered teamwork, even in diverse backgrounds. Highlight any successful outcomes you achieved.

Emphasize your understanding of budgeting as a critical component of workplace management. Discuss your experience in creating, managing, and adjusting budgets, ensuring effective resource allocation without compromising service quality.

Describe your time management strategies and prioritization techniques. Provide an example of how you've effectively balanced immediate operational needs while pushing forward longer-term initiatives in a past role.

Mention specific tools you’ve used, such as space management systems or communication platforms like Zoom and G-Suite. Explain how these tools have helped streamline operations, enhance productivity, or improve communication within the team.

Share a detailed example of an initiative you developed and executed, focusing on objectives, your role, and the measurable impact it had on the team or office environment.

Discuss essential elements such as employee engagement, space utilization, communication, and wellness programs. Your response should reflect a comprehensive understanding of workplace dynamics and the importance of a positive organizational culture.

Emphasize the importance of discretion and reliability in your previous experiences. Provide examples of situations where you handled sensitive information appropriately, highlighting your commitment to maintaining a professional environment.