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Operations Manager

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

ROLE SUMMARY:

This position will provide overall supervision and management of the production operation in accordance with company policies and applicable laws. The Operations Manager will plan, organize, and direct manufacturing activities for specific areas of the plant to meet established plant objectives. Provide the leadership of plant activities related to operations, manufacturing, and maintenance staff. Lead and manage direct reporting infrastructure.

DUTIES AND RESPONSIBILITIES (*denotes essential job functions):
  • Responsible at all times for promoting a positive safety culture and awareness within area of responsibility. Support and enforce all plant safety policies and procedures in a fair and consistent manner.
  • Provide manufacturing process and team support. Offer direction, expertise and effort in specific manufacturing areas. Maintain focus on meeting plant objectives in safety, quality, productivity, delivery and cost.
  • Prepares and controls department budget.
  • Facilitate and drive employee engagement activities. Encourage and support employee suggestions and recommendations relating to continuous improvement of the work environment and processes and the elimination of waste.
  • Review, develop, implement and revise (as needed) all processes and procedures within the manufacturing areas assigned to ensure continuous improvement activities. This includes implementation and maintenance of lean principles, in more than one area, with proven results as indicated by plant key performance indicators (KPI). Also includes use of Kaizen events, participation in audit programs and implementation of engineering changes.
  • Lead and develop teams in each area. Enable team members to use tools such as effective meetings, consensus building, coaching, problem solving, audits and feedback to meet team and plant goals.
  • Coordinate and monitor training and development programs to ensure operator effectiveness, skill enhancement and flexibility within the work group and the plant. Ensure certification processes are followed and maintained.
  • Assume responsibility for all administrative facets of the area assigned, including personnel (discipline, attendance, etc.) and operations (operations reporting). Assist in the development of policies and procedures. Address issues of consistency of application of policies and procedures.
  • Actively participate in supplier interaction activities, such as in-sourcing, outsourcing, quality and delivery issues, and supplier visits and audits.
  • Participate in the panel interview and hiring process for hourly and professional positions. Develop new supervisors and leaders in plant hourly positions.
  • Utilizing lean and six sigma methodologies, meeting daily production target goals, improving product quality by reducing defects, reducing labor hours, adhering to departmental budget, enforcing policies on a consistent basis, maintaining department moral, and enforcing safety regulations.
  • Evaluates opportunities for major reductions in manufacturing cost through the introduction and use of current technologies such as TPS, SMED etc.
  • Provides technical assistance and training to the line maintenance and operating departments as needed.
  • Direct supervision of Operations Department and subsequent direct reports.
  • Identify and coordinate specific training for the operations staff.
  • Maintain a competent staff through selection, training, development, motivation and performance management.
  • Creation and execution of annual goals/objectives and performance feedback sessions.
  • Performs other related duties as required and assigned.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in engineering, business or related field.
PREFERED EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
  • Master's Degree a plus.
  • 5-10 years previous experience in leading skilled trades activities in a fast-paced manufacturing environment preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Excellent interpersonal skills - ability to build positive relationships at all levels of the organization
  • Excellent communications skills - ability to communicate clearly and concisely in multiple media - verbal, written, etc.
  • Excellent organizational/time management skills.
  • In-depth technical knowledge of packaging processes along with chemical batching processes.
  • Ability to prioritize work assignments in a fast-paced work environment.
  • Solid critical thinking skills and ability to create new, innovative ways to handle situations.
  • Understanding of lean manufacturing principles including Six Sigma, 5S, TPS, etc.
  • Strong computer skills (MS Office Suite and SAP). Working knowledge of SAP Maintenance Module a plus.
  • Ability to analyze data and make appropriate recommendations.
  • Solid understanding of OE, OTIF, SMED improvement programs.
  • Familiarity with quality management systems, GMP's and/or validation through advanced training.
  • Strong knowledge of production operation, including equipment, materials, work flow, etc.
  • Ability to maintain absolute confidentiality at all times and in all situations.
WORKING CONDITIONS:
  • Responsible for daily operations; providing leadership, focus and direction to the operations team.
  • Integrates site harmoniously with support functions, working with Plant Production, Testing, Engineering, Development, Maintenance, Quality Control, Packaging, Logistics, Marketing and Research personnel to name a few.
  • Maximize efficiency through the design and implementation of improved manufacturing strategies and allocate assets and resources to meet quality, safety, cost, delivery, and volume and productivity goals.
  • Responsible for industrialization and successful launches for new programs and initiatives.
  • Ensures proper supervision training and inspection is being carried out to conform with "Current Good Manufacturing" practices and FDA regulations.
  • Directs the identification of capacity utilization problems and ensures appropriate capital appropriations requests are issued in order to help rectify problems.
  • Develop and maintain department budgets.
  • Lead and implement Site specific Root Cause Analysis methodology.
  • Benchmarks, develops, and implements the operating plan to ensure production requirements are satisfied.
  • Provides focus to the critical business/leverage issues that will have the biggest impact on plant performance.
  • Allocate limited resources and place emphasis on the effective use of resources throughout the operation.
  • Create a flexible organization that can respond quickly to changes in product demand.
  • Provide leadership in team effectiveness by sharing information and encouraging the participation of all team members, building commitment to common goals and motivating team members, support continuous improvement.
  • Compiles necessary statistics and anticipated operating expenses as a basis for determining future operating expense budget.
  • Obtain general guidelines and establish operating objectives from the Plant Manager.
  • Assist the Plant Manager in preparing and reviewing annual budgets while meeting company production commitments.
  • Ensure compliance with all federal, state, local, and corporate policies, laws, and regulations.
#piq

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at Category:Logistics, Keywords:Operations Manager, Location:Colonial Heights, VA-23834
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What You Should Know About Operations Manager, Church & Dwight

If you’re looking for an exciting opportunity where you can truly make an impact, then the Operations Manager position at Church & Dwight in Colonial Heights, VA is calling your name! This role combines leadership, creativity, and a passion for excellence in manufacturing. You’ll be at the helm of supervising and managing production operations, steering a dedicated team towards achieving plant objectives with an emphasis on safety, quality, and efficiency. Your day-to-day will encompass everything from implementing lean manufacturing principles to handling budgets and developing teams. Church & Dwight believes that a positive safety culture is essential; thus, you will actively promote awareness and adherence to all safety protocols. You’ll also lead employee engagement initiatives and encourage continuous improvement processes within manufacturing areas. This isn’t just about meeting targets — it’s about fostering a vibrant, empowered team environment where every idea matters and drives innovation. If you have a knack for problem-solving and a strong background in manufacturing, particularly with lean and six sigma methodologies, this role will provide the perfect platform to showcase your abilities and grow in an extraordinary company culture that truly values its people. Join us at Church & Dwight, where together, we have the power to win!

Frequently Asked Questions (FAQs) for Operations Manager Role at Church & Dwight
What responsibilities can I expect as an Operations Manager at Church & Dwight?

As an Operations Manager at Church & Dwight, you will oversee all aspects of the production operation, ensuring compliance with safety policies and quality standards. You will be responsible for supporting and leading manufacturing activities, managing budgets, and promoting employee engagement while developing and implementing continuous improvement initiatives.

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What qualifications do I need to apply for the Operations Manager position at Church & Dwight?

Candidates should hold at least a Bachelor’s degree in engineering, business, or a related field. While not required, a Master's degree and 5-10 years of experience in a manufacturing environment, especially in leading skilled trades activities, is preferred for the Operations Manager role at Church & Dwight.

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How does Church & Dwight promote employee engagement for the Operations Manager role?

In the Operations Manager position at Church & Dwight, promoting employee engagement is crucial. You will facilitate activities that encourage team suggestions and recommendations, leading to continuous improvement in the work environment. Actively driving motivation among team members is part of the job!

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What are the key skills needed for the Operations Manager role at Church & Dwight?

Success as an Operations Manager at Church & Dwight requires excellent interpersonal and communication skills, as well as a deep understanding of lean manufacturing principles and strong analytical capabilities. Organizational skills and the ability to prioritize tasks in a fast-paced environment are key to ensuring operational efficiency.

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What does the leadership structure look like for the Operations Manager at Church & Dwight?

As the Operations Manager at Church & Dwight, you will lead a direct reporting infrastructure, overseeing various teams within the plant. You will also actively participate in the hiring process, helping to build a competent staff through training and development while fostering a collaborative culture.

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Common Interview Questions for Operations Manager
Can you describe your experience with lean manufacturing principles?

In preparing your response, highlight specific lean methodologies you’ve implemented and the measurable outcomes they achieved. Employers value data-driven results, so be sure to showcase how your actions led to improved efficiency or cost-saving measures.

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What strategies would you use to promote a positive safety culture?

Discuss tangible initiatives you’ve led in the past, such as training programs or safety audits, and how they have influenced the operational safety in previous roles. Be sure to emphasize the importance of communication and employee engagement in fostering such a culture.

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How do you approach budget management in operations?

For this question, share methods you’ve used to prepare and control budgets, including how you track spending and identify areas for cost reduction without sacrificing quality or safety. Providing examples adds credibility to your response.

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Describe a time when you led a team through a significant process change.

Narrate a specific example where you led change management effectively. Focus on your approach to communication, training, and support for the team in adapting to new processes, highlighting the positive outcomes achieved.

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What metrics do you consider most important in evaluating production performance?

Here, you should mention key performance indicators (KPIs) relevant to manufacturing operations, such as safety rates, productivity, quality control measures, and how each impacts the overall efficiency of the plant.

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How do you handle conflicts within your team?

Discuss your conflict resolution skills, focusing on your ability to facilitate open communication and understanding among team members. Provide an example of a conflict you successfully resolved, emphasizing the outcome.

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What role does technology play in your operations management approach?

Demonstrate your understanding of technology’s impact on manufacturing, mentioning specific tools or software like SAP that you’ve utilized to streamline processes or improve data analysis.

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Can you give an example of how you implemented continuous improvement in a past role?

Highlight a specific project where you identified an inefficiency and implemented a solution. Use metrics to quantify the improvement and demonstrate how you encouraged team involvement throughout the process.

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What do you think is the most challenging part of being an Operations Manager?

Discuss the complex nature of balancing productivity, safety, and quality while managing diverse teams. Acknowledge that challenges can arise, but emphasize your proactive approach to overcoming them.

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How do you ensure team members are adequately trained and developed?

Share your philosophy on training and development, including any systems or structures you’ve established to ensure continual professional growth for team members. Emphasize engagement and mentorship as key components.

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Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER®, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li’l Critters, Water Pik and FLAWLESS®. Found...

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Full-time, onsite
DATE POSTED
April 17, 2025

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