Delivery Manager

As a Delivery Manager at CI&T, your key responsibilities will include leading end-to-end project delivery, ensuring high-quality standards, and adhering to budgets and timelines. You will proactively monitor project progress, identify risks, and implement solutions, all while fostering an agile methodology within the team. Collaboration across regions will be essential, serving as a point of contact to manage resources effectively.

To qualify for the Delivery Manager role at CI&T, candidates should hold a Bachelor’s degree in Business, Computer Science, or a related field, with an advanced degree preferred. You should have at least 5 years of experience in project management, particularly within digital or IT consulting, and must exhibit proficiency in Agile methodologies. Leadership experience with team management responsibilities is highly desirable.

CI&T emphasizes a strong agile culture by encouraging collaboration, flexibility, and responsiveness to change. As a Delivery Manager, you will foster this culture by facilitating training initiatives and conducting regular retrospectives to improve workflows. Your role is to mentor team members, promoting an inclusive, high-performance work environment that aligns with our company values.

The Delivery Manager role at CI&T follows a hybrid work arrangement, comprising three days in the office and two days working from home. This flexibility is designed to promote work-life balance while ensuring team cohesion and collaboration within our Quezon City office.

CI&T stands out as a desirable workplace for a Delivery Manager due to its commitment to collaboration, diversity, and excellence. With nearly 30 years in the industry and a global team dedicated to impactful digital solutions, CI&T fosters a safe and inclusive environment where diverse perspectives are valued. Moreover, the opportunity to work across regions enriches your professional experience and network, making it a vibrant atmosphere for career growth.

When answering this question, provide a specific example of a cross-regional project you managed. Highlight your communication strategies and how you addressed the challenges of working with diverse teams across different time zones and cultures.

Discuss your approach to project planning, including setting clear objectives, utilizing Agile frameworks, and continuously monitoring progress. Emphasize the importance of collaboration and regular check-ins with your team and stakeholders to proactively identify any potential risks.

Be prepared to mention specific Agile methodologies you're familiar with, such as Scrum and Kanban. Provide insights on how you have applied these methodologies to improve team performance and project outcomes, showcasing the benefits of Agile principles.

Share a real-life example where you successfully resolved conflict within a team. Emphasize your communication skills and ability to facilitate discussions, helping team members reach a consensus while ensuring that project goals remain intact.

Discuss your approach to mentoring, including how you assess individual strengths and weaknesses within your team. Talk about your methods for providing constructive feedback, encouraging professional development, and creating an inclusive atmosphere that fosters learning.

Explain your methods for task prioritization, such as using tools like priority matrices or Agile backlogs. Provide examples of how you adapt your priorities when new challenges arise, maintaining focus on project objectives while being responsive to team needs.

Highlight your experience managing project budgets, including how you allocate resources effectively. Discuss any tools or software you use to track budget performance and how you communicate budget status to stakeholders.

Share a specific project success story where your leadership directly contributed to impactful outcomes. Discuss the project’s objective, your role in shaping it, and how it benefited the client or organization.

Discuss your leadership style and how you keep lines of communication open. Explain the importance of recognizing and celebrating team successes, regardless of how small, to boost morale and foster a positive environment.

Express your enthusiasm for CI&T's mission and values. Highlight how the company's focus on collaboration and innovation aligns with your career goals, and how you believe your background will help contribute to its success.