SMB Account Manager - Mid Central Region

The SMB Account Manager at Sealed Air Corporation is responsible for driving sales growth by understanding customer needs and promoting tailored solutions. This involves prospecting for new customers, managing existing accounts, conducting market analysis, and engaging in consultative sales to close deals effectively.

To qualify for the SMB Account Manager position at Sealed Air, candidates should possess a BA/BS degree, ideally with an MBA or MS. A minimum of 3 years of experience in outside sales and proficiency in Microsoft Office Suite is also required, along with strong communication and critical thinking skills.

The SMB Account Manager contributes to Sealed Air's sustainability goals by promoting packaging solutions that help customers minimize waste and achieve efficient supply chains. By delivering tailored insights and innovative product offerings, the manager aids clients in making sustainable choices for their businesses.

The SMB Account Manager at Sealed Air will utilize a knowledge-based selling approach, which includes thoughtful research, engaging discussions with customers, and a consultative mindset to identify needs and deliver optimal solutions that align with both customer goals and Sealed Air’s value proposition.

The work environment for the SMB Account Manager at Sealed Air is dynamic and team-oriented, requiring collaboration with various departments, including marketing. This role often involves travel and autonomous decision-making, making it ideal for self-starters who thrive in fast-paced settings.

When discussing your experience in outside sales, focus on specific strategies you used to prospect and close deals. Highlight your ability to build relationships, understand customer needs, and tailor your pitches accordingly. Also, include any measurable results you've achieved.

Demonstrate your consultative approach by outlining methods like conducting thorough research, asking open-ended questions, and leveraging active listening. Emphasize the importance of empathy and how understanding their challenges can lead to better problem-solving.

Share specific strategies you employ to create and maintain client relationships, such as regular check-ins, personalized communication, and follow-up on concerns or queries. Highlight how you prioritize customer satisfaction as a core aspect of your role.

Select an example showcasing your sales process from initial contact to closing. Focus on your understanding of their needs, the solutions you provided, and how you addressed any objections they had. This will demonstrate your ability to navigate the sales cycle effectively.

Discuss your time management strategies and tools, like CRM software, that you use to keep track of communications, deadlines, and customer interactions. Emphasize the importance of prioritizing tasks to ensure each account receives the attention it needs.

Articulate your understanding of market analysis and strategies for pricing adjustments, as well as collaborating with marketing teams. Provide examples from your experience where you’ve successfully driven profitability through similar initiatives.

Respond by discussing your alignment with Sealed Air’s commitment to sustainability and innovation. Mention your enthusiasm for working on impactful projects that address real-world challenges, as well as your excitement for being part of a renowned brand in the packaging industry.

Share your strategy for breaking down complex information into understandable components. Highlight your use of visual aids or analogies and your focus on engaging the client to ensure they grasp the concepts before moving forward.

Enumerate strategies like market research, understanding customer needs, and presenting the product's unique value proposition. Discuss the importance of training or educating your clients about the benefits and potential ROI of new products.

Acknowledge the objection, listen carefully, and reflect on their concerns. Use it as an opportunity to provide additional information or address misconceptions. Highlight a past example where you turned an objection into a successful sale.