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Risk & Medical Underwriting Manager-Commercial Healthcare (Hybrid)

Role Summary

This role manages an assigned book of business, focused on attaining profitable growth, persistency, and earnings.  Performs case-specific risk assessments, rate development, and customer presentations on a complex book of business.  Couples with management to develop and drive market and sales strategies, product development, pricing, and underwriting policy and procedure guidelines.  This role manages and develops underwriters on risk analysis, rate development, and consultative underwriting responsibilities. Manages team functions such as presale and renewal book assignments.  Ability to make effective decisions based on strong knowledge of all financial implications, both internal and external.  Has thorough knowledge of factors that influence market and competitive conditions.  Has strong knowledge of enterprise-wide objectives and ability to influence change across matrix partners. 

Responsibilities

  • This position is a leadership role managing a portion of the book of business within the 50-3000 eligible employees space in the South Texas market, varying responsibilities across existing book of business and new business/prospecting depending on the market, month, business need, etc.

  • Responsible for achieving earnings, persistency, growth, service and expense objectives within designated marketplace.

  • Direct management responsibilities for 6-8 professional Underwriters, primarily geared towards less experienced Underwriters.

  • Support achievement of growth and earnings goals by ensuring case decisions align with emerging results.

  • Active part of the market leadership team working to understand the market landscape and developing/executing strategy for top- and bottom-line growth.

  • Support growth calls with assigned markets.

  • Assists in broker/ client development and handles high risk major impact negotiations directly.

  • Support talent management and pipeline.

  • Proven skills in understanding the 50-3000 eligible employees space, market and industry wide dynamics (consumers/ broker/consultant community/competitors) to set strategies and tactics to achieve both earnings and revenue growth objectives.

Qualifications

  • 5+ of HealthCare Underwriting experience or other industry experience

  • Management experience in underwriting preferred

  • Experience in the financial, insurance or managed care industry or significant marketing and/or business development experience in another field.

  • Thorough knowledge of factors that influence market and competitive conditions.

  • Strong knowledge of enterprise-wide objectives and ability to influence change across matrix partners

  • Maintain and support direct client relationships

  • Ability to communicate analytical findings to all levels of the organization.

  • Ability to work well and influence within a cross-functional team


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 99,700 - 166,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

$132900 / YEARLY (est.)
min
max
$99700K
$166100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Risk & Medical Underwriting Manager-Commercial Healthcare (Hybrid), The Cigna Group

Cigna Healthcare is on the lookout for a talented Risk & Medical Underwriting Manager for their Commercial Healthcare division in sunny Scottsdale, AZ. This exciting leadership role will have you managing a diverse book of business, with the ultimate goal of achieving profitable growth and consistently delivering results. You'll be at the forefront, performing case-specific risk assessments and developing rates while crafting compelling customer presentations for the complex healthcare landscape. Your strategic mindset will shine as you collaborate with management to shape market strategies, product development, and underwriting policies. Plus, you’ll be responsible for developing a team of 6-8 underwriters, guiding them through risk analysis and consultative responsibilities. If you possess a solid understanding of the market dynamics affecting 50-3000 eligible employees, coupled with exceptional communication skills, this could be the perfect opportunity for you to influence change across a matrix of internal partners. With a competitive salary – ranging from $99,700 to $166,100 annually, depending on your experience – and a comprehensive benefits package starting from day one, including health insurance, 401(k) with a company match, and generous paid time off, joining Cigna means being part of a team that values your health, balance, and job satisfaction. Seize this opportunity to impact lives positively and drive growth within Cigna Healthcare while enjoying the flexibility that a hybrid work environment offers.

Frequently Asked Questions (FAQs) for Risk & Medical Underwriting Manager-Commercial Healthcare (Hybrid) Role at The Cigna Group
What are the responsibilities of the Risk & Medical Underwriting Manager at Cigna Healthcare?

As a Risk & Medical Underwriting Manager at Cigna Healthcare, your primary responsibilities will include managing a book of business focused on achieving profitability and growth. You'll conduct risk assessments, develop rates, and create customer presentations. In addition, managing a team of underwriters, you’ll align case decisions with emerging results and work closely with the market leadership team to understand the competitive landscape and execute growth strategies.

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What qualifications are needed for the Risk & Medical Underwriting Manager position at Cigna Healthcare?

To qualify for the Risk & Medical Underwriting Manager position at Cigna Healthcare, you should have a minimum of 5 years of experience in healthcare underwriting or a similar field. Management experience is preferred. Additionally, a thorough understanding of financial and market conditions, along with strong analytical and communication skills, will set you apart from other candidates.

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What can candidates expect in terms of salary for the Risk & Medical Underwriting Manager role at Cigna Healthcare?

Candidates for the Risk & Medical Underwriting Manager position at Cigna Healthcare can expect an annual salary ranging from $99,700 to $166,100, depending on relevant experience and geographic location. This role may also be eligible for an annual bonus plan, providing a lucrative compensation package.

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How does the Risk & Medical Underwriting Manager position support Cigna Healthcare's goals?

The Risk & Medical Underwriting Manager plays a crucial role in supporting Cigna Healthcare's goals by strategically managing financial risks and ensuring that underwriting decisions positively impact earnings, growth, and service objectives. By leading a team of underwriters and collaborating with cross-functional teams, you'll foster innovative solutions aimed at driving growth and improving client relationships.

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What benefits does Cigna Healthcare offer for the Risk & Medical Underwriting Manager role?

Cigna Healthcare offers a comprehensive benefits package for the Risk & Medical Underwriting Manager position, which includes health-related benefits starting on day one, such as medical, vision, and dental coverage. Additional perks include a 401(k) plan with company match, company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, and paid holidays, all aimed at supporting your overall well-being.

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Common Interview Questions for Risk & Medical Underwriting Manager-Commercial Healthcare (Hybrid)
What is your approach to managing a team of underwriters as a Risk & Medical Underwriting Manager?

My approach focuses on fostering a collaborative and supportive environment where underwriters feel empowered to share ideas and seek guidance. I believe in providing continuous training and mentorship, which enhances their skills and contributes to the overall success of the team.

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How do you assess risk in underwriting related to commercial healthcare?

In assessing risk, I utilize a combination of quantitative analysis and qualitative insights. I analyze past data, consider market trends, and engage in communication with stakeholders to understand factors that may influence our risk exposure, ensuring informed decision-making.

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Can you describe your experience with negotiation in high-risk underwriting decisions?

Throughout my career, I have successfully negotiated with brokers and clients in high-stakes scenarios by ensuring transparency, presenting clear data, and building strong relationships. Striving for win-win outcomes is my priority, which has proven beneficial in maintaining long-term partnerships.

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How do you stay updated on industry trends affecting health insurance underwriting?

I stay informed through continuous professional development, attending industry conferences, subscribing to relevant publications, and participating in networking groups. Making it a priority to understand emerging trends ensures that I can adapt our strategies accordingly.

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What strategies have you found effective for achieving growth and persistency in underwriting?

Effective strategies include conducting regular market analysis to identify opportunities, refining our pricing models based on data insights, and ensuring that our offerings align with customer needs. Building relationships with brokers and clients significantly supports growth and retains current business.

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Can you provide an example of a complex underwriting case you managed?

Certainly! I once managed a complex case involving a large employer with unique health needs. I led my team in conducting a rigorous risk assessment and collaborated with our actuarial team to create tailored underwriting solutions. Our proposal resulted in both a successful bid and a strengthened client relationship.

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How do you handle difficult conversations with clients or brokers regarding underwriting decisions?

I handle difficult conversations by prepping thoroughly and approaching discussions with empathy and clarity. By being transparent about our decision-making process and explaining the rationale, I aim to build mutual understanding and trust while maintaining professionalism.

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What tools or software do you use for underwriting assessments?

I utilize a variety of underwriting software and data analysis tools that provide insights into risk factors and historical data. Familiarity with industry-standard tools aids in making data-driven decisions quickly and efficiently.

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How do you prioritize and manage multiple underwriting cases simultaneously?

To prioritize effectively, I assess the urgency and business impact of each case, leveraging project management techniques to allocate resources wisely. Regular communication with my team ensures we remain aligned and deadlines are met without sacrificing quality.

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What is your experience with regulatory compliance in underwriting?

I have extensive experience with regulatory compliance and ensure that our underwriting practices align with state and federal regulations. Keeping abreast of changes in legislation allows me to maintain compliance while also safeguarding the interests of the company and our clients.

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To improve the health and vitality of those we serve.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
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Full-time, hybrid
DATE POSTED
March 29, 2025

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