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Talent Acquisition Specialist - Express Scripts Canada

Under the direction of the Talent Acquisition Manager, Talent Acquisition Specialist will work closely with the HR Advisory team and internal stakeholders to bring top talent to Express Scripts Canada.

Location: Mississauga Head Office

Working Environment: Hybrid, a minimum of 2 days/week on-site

Responsibilities

 

  • Support the recruitment function in managing high volume full-cycle recruitment for assigned client groups.

  • Responsible for managing full-cycle recruitment and selection process including conducting strategy meetings to discuss the job requirements, job postings, Phone screening, booking interviews for the hiring managers.

  • Offer negotiation with candidates and complete the reference checks and background checks process using third-party vendor.

  • Should be able to handle 20 - 25 job requisitions at a time for entry level to mid-senior level.

  • Develop unique sourcing strategies to support hiring in diverse environments including our pharmacy operations team.  “Be Creative” and find new avenues and sourcing methods to attract top talent from the external job market including LinkedIn and other social media platforms.

  • Build strong relationship with various Educational Institutions including Colleges, Universities and other Healthcare Associations to promote visibility and branding of Express Scripts Canada.

  • Coordinate and participate in the job fair for Co-op student hiring.

  • Help in encouraging Express Scripts Canada’s internal Employee Referral Program and responsible to send out monthly communication to ESC employees.

  • Proactively share market and competitive intelligence to inform talent, business and organizational design decisions. 

  • Present ongoing requisition updates both written and verbally to the Talent Acquisition Manager, HR Advisors and Senior Management.

  • Provide excellent customer service at all level that enhance the Candidate/Client experience by promoting positive and inclusive culture of ESC.

  • Network, source and build a talent pipeline with industry leaders assess them and ultimately attract the highest skilled and credentialed professionals to join Cigna.

  • Other responsibilities assigned by Recruitment Manager based on the business requirement.

 

Qualifications

 

  • Bachelor’s degree or equivalent recruiting experience required.

  • Minimum of 5 years direct, relevant and recent experience in recruiting entry to mid-level professionals required.  

  • Experience in Healthcare or Pharmacy preferred.

  • Proven success as a professional recruiter that requires direct sourcing

  • Strong organizational and follow-up skills; ability to prioritize and process a high volume of work for multiple team members while maintaining the highest quality.

  • Experience working with executives and teams.

  • Sound judgment, discretion and influencing skills required.

  • Demonstrated proficiency with Workday, Microsoft Word, PowerPoint, Excel and database systems required.

  • Knowledge of web-based candidate tracking system management and reporting preferred (Workday a strong plus).

  • Someone who is truly passionate about recruitment and would like to grow within the same field.

 

NOTE: Internal candidates should apply before April 7, 2025.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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What You Should Know About Talent Acquisition Specialist - Express Scripts Canada, The Cigna Group

Are you passionate about connecting talented individuals with amazing career opportunities? Join Express Scripts Canada as a Talent Acquisition Specialist in our Mississauga office! In this dynamic role, you'll partner with our HR Advisory team and internal stakeholders to attract top talent for a variety of positions, from entry-level to mid-senior roles. You'll take charge of the full-cycle recruitment process, from strategizing job postings to conducting phone screenings and organizing interviews for our hiring managers. If you're someone who thrives on juggling multiple job requisitions (around 20 to 25 at a time) while maintaining an exceptional candidate experience, this could be the role for you! Embrace your creativity as you develop unique sourcing strategies in diverse environments, particularly for our pharmacy operations team. You’ll also facilitate job fairs and nurture relationships with educational institutions to strengthen our employer brand. With a minimum of 5 years of direct recruiting experience, especially within the healthcare or pharmacy sectors, you’ll have the opportunity to shape the future talent landscape at Express Scripts Canada. Come join our inclusive and collaborative culture, where we prioritize mutual respect and a shared passion for improving healthcare outcomes. We’re excited to see how you can contribute to our team's success and make a real difference in the lives of our clients and patients alike.

Frequently Asked Questions (FAQs) for Talent Acquisition Specialist - Express Scripts Canada Role at The Cigna Group
What are the main responsibilities of a Talent Acquisition Specialist at Express Scripts Canada?

The Talent Acquisition Specialist at Express Scripts Canada is responsible for managing full-cycle recruitment, including strategy meetings, job postings, and candidate screenings. You'll oversee 20 to 25 job requisitions, develop innovative sourcing strategies, and nurture relationships with educational institutions. Additionally, you'll provide ongoing updates to management and ensure a positive candidate experience.

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What qualifications are required to become a Talent Acquisition Specialist at Express Scripts Canada?

To qualify for the Talent Acquisition Specialist position at Express Scripts Canada, candidates need a Bachelor’s degree or equivalent recruiting experience. A minimum of 5 years in direct recruitment, particularly in healthcare or pharmacy settings, is preferred. Strong organizational skills, expertise in Workday, and experience working with executives and teams are also key prerequisites.

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How does Express Scripts Canada promote diversity within the recruitment process?

Express Scripts Canada is committed to promoting diversity and inclusion in its hiring processes. As a Talent Acquisition Specialist, you will develop unique sourcing strategies to attract a diverse talent pool and ensure that all candidates feel valued and included. The company actively works towards creating a barrier-free environment, emphasizing these principles in its recruitment efforts.

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What tools and systems should a Talent Acquisition Specialist at Express Scripts Canada be familiar with?

A Talent Acquisition Specialist at Express Scripts Canada should have demonstrated proficiency in Workday and be comfortable using various Microsoft applications like Word, PowerPoint, and Excel. Familiarity with web-based candidate tracking systems and database management will also be beneficial in managing recruitment processes effectively.

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What kind of work environment can a Talent Acquisition Specialist expect at Express Scripts Canada?

Talent Acquisition Specialists at Express Scripts Canada can expect a hybrid work environment that encourages collaboration and flexibility. You'll be required to work on-site a minimum of 2 days per week at our Mississauga office, fostering a vibrant workplace culture while also allowing for remote work opportunities.

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Common Interview Questions for Talent Acquisition Specialist - Express Scripts Canada
Can you walk us through your experience with full-cycle recruitment?

In responding to this question, it's beneficial to highlight specific roles and experiences where you've managed the recruitment lifecycle. Discuss the strategies you've employed in sourcing candidates, your approach to interviewing and assessing talent, and how you've managed offers and negotiations effectively.

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How do you handle a high volume of job requisitions?

To effectively answer this, share your organizational systems and tools you utilize to track multiple roles. Discuss how prioritization, time management skills, and communication with the hiring team help you stay on top of each requisition and deliver quality candidates.

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What strategies do you use to attract diverse candidates?

When addressing this question, share insights on sourcing strategies, such as attending job fairs or leveraging social media platforms. You might provide examples of outreach to specific educational institutions or community organizations that align with diversity goals.

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How do you ensure a positive candidate experience during the recruitment process?

In your response, emphasize the importance of communication, timely feedback, and building rapport with candidates. Share how you keep candidates informed throughout the process and how you apply a candidate-centric approach.

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Can you explain your experience with stakeholder management in recruitment?

Be prepared to explain how you work with hiring managers and HR teams. Give examples of strategy meetings, communication styles, and conflict resolution to show that you can collaborate successfully while adapting to different expectations.

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What are your favorite sourcing techniques for finding top talent?

Share your favorite sourcing techniques—describe how you use platforms like LinkedIn or networking events. You might also discuss less traditional approaches you've found effective, such as engaging with industry professionals through online forums or community events.

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What are the key metrics you track in the recruitment process?

Discuss metrics such as time-to-fill, quality of hire, and candidate satisfaction scores. Emphasizing how tracking these metrics has improved your recruitment processes and outcomes can show your data-driven approach.

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Give an example of a challenging position you've recruited for and how you filled it.

Choose an example that demonstrates your problem-solving skills and creativity. Discuss the specific obstacles you faced and the strategic steps you took to successfully fill the position, including how you engaged candidates and overcame the challenges.

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How do you stay current with recruitment trends in the healthcare industry?

In your answer, reflect on the resources you use, such as industry publications or professional associations. Mention any networking groups or events you participate in, illustrating your commitment to staying informed and connected in the healthcare hiring landscape.

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What do you believe makes a successful Talent Acquisition Specialist?

Discuss qualities like strong communication skills, empathy, and a keen understanding of the market. Highlight your passion for recruitment and how it drives your desire to match candidates with the right opportunities.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
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Work/Life Harmony
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SENIORITY LEVEL REQUIREMENT
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Full-time, hybrid
DATE POSTED
April 2, 2025

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