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ATS HRMS Business Analyst

Job Description

JOB TITLE: ATS HRMS Business Analyst 

DEPARTMENT:  Corporate Support Services 

POSTING NUMBER:  106684 

NUMBER OF POSITIONS: 

JOB STATUS & DURATION:  Temporary 9-months  

HOURS OF WORK:  35-hour workweek   

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of City Hall  

SALARY GRADE: 

HIRING SALARY RANGE:  $97,593.00 - $109,792.00 per annum  

MAXIMUM OF SALARY RANGE:  $121,991.00 per annum 

 

JOB TYPE:  Management and Administration  

POSTING DATE:  March 28, 2025 

CLOSING DATE:  April 11, 2025 

 

 

 

AREA OF RESPONSIBILITY:

 

Reporting to Senior Manager Talent Acquisition and Organizational Development, this position will leverage strong HR knowledge coupled with system expertise in SAP SuccessFactors, project management skills, and assist in the implementation, rollout and configuration of SAP SuccessFactors applicant tracking system. The Applicant Tracking System (ATS) / Talent Acquisition Solution Business Analyst will be involved in the development/revision of business requirements to ensure that the ATS aligns with HR strategies and is compliant with policies, procedures, and applicable legislation and regulations with the relevance of enhancing operational performance. This position would work with the vendor to ensure a seamless implementation of the system. This position provides excellent customer service while protecting the integrity of the data, automating business processes, trouble shooting incidents and maintaining optimal configuration. This role collaborates with Talent Acquisition, and Information Technology in recommending and coordinating efforts to automate business needs by leveraging functionality in the SAP SuccessFactors ATS Recruiting and Onboarding modules and following best practice.

 

  • System Administration
  • Develop, maintain and audit system defined standards and processes.  This includes the maintenance of system wide installations settings and records, overseeing the configuration of module specific control records, as well as security/privacy design and configuration.  Ensure application data integrity, system access and data distribution managed appropriately. Investigate, analyze, design, test and recommend optimal system enhancements.

     

  • Business Analysis
  • Liaise with the Talent Acquisition Team to confirm business requirements, conduct current and future process mapping to determine the fit/gap in the planning and development of new system functionality and/or related business processes. Consult with hiring managers cross-functionally and the HR team to evaluate business needs to develop understanding of true requirements and translate into functional specifications. Present, explain, and validate analysis to ensure proposed solution meets their business needs. Lead the implementation of the SAP SuccessFactors applicant tracking system. Serve as a functional source of expertise in owning product backlog, providing user acceptance tests, supporting the maintenance and/or development of process improvements and changes. Advise stakeholders of current design and provide recommendations to ensure design supports local nuances.

     

         3. System Technical Analysis

    Responsible for defining interface parameters between systems, identifying system data dependencies, and approving all technical specifications and changes. Responsible for the daily operation and troubleshooting of user problems.  Lead and contribute to project teams to assist in the research, selection, evaluation and implementation of new software applications and services.

     

  • Project Support
  • Provide feedback to IT on processes, functionality, timelines and results expected for implementation of the systems. Ensure operational readiness, including full handover/training post-go-live to in application administrator. Act as SAP SuccessFactors ATS product owner and prioritize product backlog as required by business. Leverage in market BA resources to capture detailed technical requirements; engaging on-the-ground support to ensure application readiness pre-go-live. Escalate to the Project Manager to ensure project risks/issues are proactively managed.

     

  • Coordination and Guidance
  • Coordinate the assigned project components while setting work priorities, creating documentation, assigning work to the technical team, ensuring all testing is complete, and approvals obtained before moving changes into the ATS production environment.  Provide support to the Talent Acquisition Team on use of SAP SuccessFactors. 

  • Integration
  • Provide input into the design, development, implementation and maintenance of interfaces and integration for ATS with other corporate applications, middleware solutions and portal.

     

  • Testing and Documentation
  • Develop documentation pertaining to system functionality as well as related business processes and procedures.  Maintain technical system documentation as it pertains to configuration, security, development, integration and interfaces, issue resolution, reporting tools, system standards and move to productions. In collaboration with IT, engage business users in User Acceptance Testing (UAT) sessions and documentation. Collaborate with IT and Project Manager to develop detailed project transition documentation to support end users once implementation is complete. Participate in the end user training sessions via online webinars, over the phone or in-person.

     

     

     

    SELECTION CRITERIA:

     

    EDUCATION:

    • Diploma and/or Degree in Business, Computer Science, Human Resource Management or equivalent
    • PMP/Agile Certification is an asset

     

     

    EXPERIENCE:

    • 3 - 5 years experience working in an HR environment as a business analyst or systems analyst type role participating in /leading large scale, SAP SuccessFactors applicant tracking systems (ATS) or Talent Acquisition System (TAS) implementations
    • Super-user experience with ATS systems or other comparable Talent Acquisition, and Talent Management solutions (Job Opening, Advertising, Screening, Recruiting, Onboarding, etc.)

     

     

    OTHER SKILLS AND ASSETS:

    • Demonstrated knowledge, experience and analytical skills as it pertains to Human Resources and HR business policy, practices and processes
    • Knowledge of HR, Payroll and IT policy, practices and integration points is required.
    • Experience within a municipal environment preferred.
    • Strong project management skills with the ability to manage multiple assignments simultaneously.
    • Exceptional communication, report writing and documentation skills.
    • Ability to translate functional requirements for technical audience and technical details to functional audience.
    • Experience in business process mapping and redesign, user interfaces, relational database concepts, system integrations, and project management techniques
    • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook);
    • May need to be available during non-standard business hours during upgrades and/or project implementations.

     

     

    **Various tests and/or exams may be administered as part of the selection criteria.

     

    #LI-Hybrid

     

    Interview:  Our recruitment process may be completed with video conference technology.

     

                                                             

    As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

     

    If this opportunity matches your interest and experience, please apply online by clicking the button above (use for iCIMS) OR at: www.brampton.ca/employment (use for external websites/job boards) quoting reference #106684 b  April 11, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

     

    As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

     

    Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

     

                     If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

     

     

     

     

     

    Average salary estimate

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    $97593K
    $109792K

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    What You Should Know About ATS HRMS Business Analyst, City of Brampton

    Are you ready to embark on an exciting journey as an ATS HRMS Business Analyst with the City of Brampton? This role is perfect for someone who thrives in a hybrid working environment and has a knack for blending HR expertise with technical prowess. As a key player in the Corporate Support Services department, you will work closely with the Senior Manager of Talent Acquisition and Organizational Development, diving deep into the implementation and rollout of the SAP SuccessFactors applicant tracking system. Your main goal will be to ensure that this robust solution aligns seamlessly with HR strategies and regulatory compliance. You will wear many hats, from collaborating with vendors for efficient system integration to assisting in the development of business requirements that enhance operational performance. Your days will be filled with exciting challenges as you engage with the Talent Acquisition team, translating complex requirements into functional specifications. You'll also lead user acceptance tests and support continuous improvement initiatives. If you love working on innovative projects and are skilled in project management, this temporary 9-month position offers a competitive salary between $97,593 - $109,792 per annum, with the possibility to earn up to $121,991. Your expertise will help drive strategic objectives at the City, making a significant impact on talent management. If you're passionate about HR technology and are looking for a role that combines analysis with practical application, we would love to hear from you.

    Frequently Asked Questions (FAQs) for ATS HRMS Business Analyst Role at City of Brampton
    What are the primary responsibilities of the ATS HRMS Business Analyst at the City of Brampton?

    The ATS HRMS Business Analyst at the City of Brampton is responsible for implementing and configuring the SAP SuccessFactors applicant tracking system. This includes developing business requirements, ensuring compliance with HR strategies and legislation, and collaborating with various teams to enhance operational performance.

    Join Rise to see the full answer
    What qualifications are necessary for the ATS HRMS Business Analyst position?

    To qualify for the ATS HRMS Business Analyst role at the City of Brampton, candidates should have a diploma or degree in Business, Computer Science, Human Resource Management, or a related field. A minimum of 3-5 years of experience in an HR environment and super-user experience with ATS or similar systems is required.

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    How does the ATS HRMS Business Analyst support the implementation of HR processes?

    The ATS HRMS Business Analyst provides essential support by working closely with the Talent Acquisition team, analyzing business needs, mapping current processes, and ensuring that system enhancements and integrations align with those needs for improved efficiency.

    Join Rise to see the full answer
    What skills are valuable for the ATS HRMS Business Analyst role?

    Key skills for the ATS HRMS Business Analyst position include strong project management abilities, analytical skills, exceptional communication, and advanced proficiency in software applications such as SAP SuccessFactors, along with the ability to translate technical details into functional specifications.

    Join Rise to see the full answer
    What type of working environment can the ATS HRMS Business Analyst expect at the City of Brampton?

    The ATS HRMS Business Analyst will work in a hybrid model, allowing for both remote and onsite work. When onsite, the analyst reports to City Hall, ensuring a flexible balance between collaboration and independent productivity.

    Join Rise to see the full answer
    Common Interview Questions for ATS HRMS Business Analyst
    Can you describe your experience with SAP SuccessFactors and its applicant tracking system?

    In answering this question, highlight specific projects or implementations you’ve worked on involving SAP SuccessFactors. Explain your role, the challenges faced, and how you ensured successful configuration and rollout, showcasing your analytical abilities.

    Join Rise to see the full answer
    How do you approach gathering business requirements for system enhancements?

    Discuss your method for engaging with key stakeholders, such as team leads and hiring managers, emphasizing your ability to conduct interviews, workshops, or surveys to extract detailed requirements that align with business goals.

    Join Rise to see the full answer
    What strategies do you use for troubleshooting user issues with an ATS?

    Explain your systematic approach to troubleshooting, such as replicating issues, consulting documentation, and collaborating with IT. Providing examples of past experiences can strengthen your response.

    Join Rise to see the full answer
    How do you ensure compliance with HR policies during system updates?

    Detail your process for reviewing and understanding HR policies thoroughly before any updates. Explain how you work with legal or compliance teams to ensure that all system changes adhere to regulations and internal policies.

    Join Rise to see the full answer
    Describe a situation where you had to work in a team to deliver a project.

    Share a specific project experience that showcases your teamwork skills. Highlight your role, the collaborative processes involved, and how the team successfully met project goals through effective communication and coordination.

    Join Rise to see the full answer
    Can you discuss your experience with user acceptance testing (UAT)?

    Discuss the importance of UAT and describe a specific instance where you led UAT sessions. Highlight how you prepared test cases, gathered feedback, and addressed issues before the system went live.

    Join Rise to see the full answer
    How do you handle conflicting priorities in a project?

    Explain your prioritization strategy and how you communicate with stakeholders about timelines and resource constraints. Providing a real example can illustrate your problem-solving skills effectively.

    Join Rise to see the full answer
    What documentation practices do you follow when implementing a new system?

    Outline your methods for keeping comprehensive documentation, such as creating user guides, process maps, and maintaining system logs that facilitate user training and system maintenance.

    Join Rise to see the full answer
    How do you ensure that data integrity is maintained in the ATS?

    Describe your approach to data management, including regular audits and validations, as well as collaborating with IT for backups and security protocols to safeguard data integrity.

    Join Rise to see the full answer
    What do you consider to be the biggest challenge when configuring an ATS system?

    Discuss common challenges such as aligning business requirements with system capabilities. Sharing a specific example where you successfully overcame a challenge can illustrate your adaptability and problem-solving skills.

    Join Rise to see the full answer
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    Photo of the Rise User
    Inclusive & Diverse
    Rise from Within
    Mission Driven
    Diversity of Opinions
    Work/Life Harmony
    Transparent & Candid
    Growth & Learning
    Fast-Paced
    Collaboration over Competition
    Take Risks
    Friends Outside of Work
    Passion for Exploration
    Customer-Centric
    Reward & Recognition
    Feedback Forward
    Rapid Growth
    Medical Insurance
    Paid Time-Off
    Maternity Leave
    Mental Health Resources
    Equity
    Paternity Leave
    Fully Distributed
    Flex-Friendly
    Some Meals Provided
    Snacks
    Social Gatherings
    Pet Friendly
    Company Retreats
    Dental Insurance
    Life insurance
    Health Savings Account (HSA)
    MATCH
    VIEW MATCH
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
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    EMPLOYMENT TYPE
    Temporary, hybrid
    DATE POSTED
    March 30, 2025

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