Payment Liaison

As a Payment Liaison at the New York City Department of Housing Preservation and Development, your key responsibilities will include reviewing ERP invoice and requisition packages to ensure they have the necessary supporting documentation, verifying the sufficiency of CD funds in the NYC Financial Management System (FMS), and approving payments through the ERP system. You'll be integral in ensuring that all vendor payments are processed efficiently and timely, keeping a close eye on payment histories and resolving any issues that may arise.

To apply for the Payment Liaison position at HPD, you must have a baccalaureate degree from an accredited college along with two years of relevant experience in community-focused roles. Alternatively, a high school diploma with six years of experience in similar settings is acceptable. Experience with accounts payable processes and familiarity with HPDInfo and FMS can be essential advantages in your application.

To excel as a Payment Liaison at the New York City Department of Housing Preservation and Development, being highly organized is crucial. You should be able to handle multiple priorities while ensuring timely delivery of assignments. A hands-on approach, attention to detail, and discipline will serve you well in this high-volume environment. Experience in accounts payable and utilizing the HPDInfo system or the City’s Financial Management System (FMS) is also highly beneficial.

The Payment Liaison position at HPD directly contributes to the agency's mission of promoting quality housing and fostering thriving neighborhoods. By managing and processing timely payments to vendors, the Payment Liaison ensures that crucial services are funded, which ultimately supports HPD's efforts in developing and preserving affordable housing. This role helps maintain operational efficiency, allowing HPD to focus on its goal of providing housing solutions for New Yorkers.

Working as a Payment Liaison at the New York City Department of Housing Preservation and Development means being part of a dedicated team that is passionate about housing issues in the city. The environment is collaborative, and you'll engage regularly with both internal colleagues and external vendors. Expect a fast-paced and dynamic work atmosphere where multitasking and effective communication will be daily norms.

When answering this question, you should emphasize your organizational skills. Discuss methods you use to prioritize responsibilities, such as assessing deadlines and the impact of each task on the payment process. Providing examples from previous work experiences where effective prioritization led to timely payments will bolster your answer.

To respond effectively, share a specific instance that showcases your problem-solving abilities. Explain the nature of the issue, the steps you took to resolve it, and the outcome. Highlight communication with vendors and colleagues, demonstrating your collaborative approach in resolving payment disputes.

When tackling this question, outline your familiarity with accounts payable processes and any specific systems you have used in the past. Mention your hands-on experience and your understanding of best practices in managing vendor payments to reassure the interviewer of your competence.

In responding, emphasize meticulous attention to detail and reliability. Discuss your approach to reviewing invoices and supporting documentation for accuracy before approval. Mention specific techniques, such as double-checking figures and tracking payment histories, that you utilize to maintain a high level of accuracy.

This is an opportunity to showcase your knowledge about HPD. Discuss how the agency's mission to provide affordable housing and promote quality neighborhoods aligns with your values. Share your enthusiasm for contributing to such a meaningful cause through effective payment management.

Use this question to describe a past scenario where you handled multiple tight deadlines. Explain the strategies you used to manage your workload, such as time management and collaboration, that ultimately led to successful outcomes despite the pressure.

In your response, express your interest in public service and the specific work that HPD does. Connect your personal career goals with the larger mission of HPD, articulating how you hope to contribute positively to the agency's objectives.

When answering this, focus on traits such as reliability, diligence, and a team-oriented approach. You could share feedback you've received that highlights your dedication to quality work and your willingness to support your colleagues, reinforcing your suitability for the role.

This question invites you to highlight your communication skills. Share a specific instance where you addressed a vendor's inquiry, detailing how you effectively managed the conversation and resolved their issue, demonstrating your customer service capabilities.

Focus on discussing your organizational framework. This could include time-blocking for tasks, creating checklists for approval processes, or leveraging technology to track tasks. Provide examples of how these strategies have helped you manage workflows efficiently in previous roles.