Job details

RESOURCE SPECIALIST

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Job Description

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services is recruiting for one (1) Community Coordinator to function as Resource Specialist, who will:

- Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population regarding housing alternatives to shelter. Provide information about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.

- Conduct outreach, interviews, recruitment, and screening for housing alternatives to shelter with primary tenants, landlords, building superintendent, neighbors, other city agencies, institutional settings, private entities, and any other collateral sources of information to obtain relevant information in connection with determining the applicant’s viability for housing within the community.

- Canvas community and engage with community based homeless population to provide DHS shelter referrals and educate about housing options or other resources available in the community through mediation, referrals, meetings, and other methods.

- Gather all applicant information including housing history and income. Review and verify documents provided by the applicant. Perform screening interviews for the single adult applicants. Follow-up with applicant’s past housing resources to determine whether applicant can return to the community. Make an initial recommendation on applicant’s alternatives to shelter based on a total assessment of the individual’s situation.

- Conduct field work, including interviews and meetings with primary tenants, landlords, building superintendent, and neighbors.

- Perform all other necessary screenings of applicants who have housing options or other resources available in the community. Provide an initial assessment of applicant’s psychiatric and substance abuse history and work with a Behavior Health Specialist as needed.

Work Location: 400-430 E. 30TH Street, New York, NY

Hours/Schedule: Tuesday-Saturday 4pm - 12am (RDO Sun, Mon)

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About RESOURCE SPECIALIST, City of New York

Are you passionate about making a difference in the lives of vulnerable populations? The Department of Homeless Services (DHS) is looking for a dedicated Resource Specialist to join our team in New York City! This isn't just a job; it's a unique opportunity to engage with diverse communities and provide meaningful housing alternatives to those experiencing homelessness. As a Resource Specialist, you'll cultivate relationships and conduct outreach to connect clients with housing resources outside of shelters. Your role will involve interviews, screenings, and gathering vital information from applicants, landlords, and community members. You’ll be pivotal in ensuring our community members have access to the resources they need to transition into permanent housing successfully. Engaging directly with the community to create opportunities for those in need will be at the heart of your work. If you're someone who loves collaborating and is committed to improving lives, this role might be perfect for you. With a schedule from Tuesday to Saturday, 4 PM to 12 AM, this position allows you to make your mark after traditional work hours. Join us in our mission to reduce homelessness and offer critical support to New York City's most vulnerable populations. Apply today and be part of a dedicated team that believes in empowerment and community connection.

Frequently Asked Questions (FAQs) for RESOURCE SPECIALIST Role at City of New York

What are the main responsibilities of a Resource Specialist at the Department of Homeless Services?

As a Resource Specialist at the Department of Homeless Services, you will be essential in engaging vulnerable populations to provide information about housing alternatives to shelters. Your key responsibilities include conducting outreach, interviews, and screening for housing opportunities, gathering applicant information, and collaborating with landlords and community partners. You'll also perform follow-ups to assess the viability of applicants for housing and work closely with Behavioral Health Specialists as needed.