Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.
About the Role
As an RN Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.
In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it.
Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.
🔥 About Solace
By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.
Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.
Check out our funding announcement in the WSJ here and our website at https://solace.health
What You’ll Do
Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
Build the systems of the future in working with Medicare patients.
What You Bring to the Table
RN license in good standing.
Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
Endless empathy for people, and a strong ability to fight for those who cannot.
Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
Pride in your technical savvy; you can quickly and fluently learn new systems and software.
An extreme bias toward action and execution.
A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.
Up for the Challenge?
We look forward to meeting you.
As an RN Healthcare Advocate at Solace, you will play a pivotal role in transforming the healthcare experience for Medicare patients. This remote, 1099 position allows you to choose your hours, whether you're looking to work part-time or full-time. Your primary responsibility will be to guide patients through their healthcare challenges, offering them the mentorship and support they need to manage complex health issues while focusing on their wellness goals. Empathy will be at the core of your interactions, as you'll listen to patient concerns and help them navigate the often confusing world of healthcare. You’ll also work on addressing Social Determinants of Health (SDOH) to ensure comprehensive patient care. Solace believes that healthcare should be accessible to everyone, and with your RN license and understanding of diverse patient populations, you'll make a direct impact on many lives. By utilizing cutting-edge technology and strong relationship-building skills, you'll be the advocate that shapes the future of patient care. If you're passionate about healthcare advocacy and ready to empower patients, then we are excited to hear from you!
Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.
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