Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.
About the Role
As an RN Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.
In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it.
Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.
🔥 About Solace
By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.
Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.
Check out our funding announcement in the WSJ here and our website at https://solace.health
What You’ll Do
Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
Build the systems of the future in working with Medicare patients.
What You Bring to the Table
RN license in good standing.
Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
Endless empathy for people, and a strong ability to fight for those who cannot.
Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
Pride in your technical savvy; you can quickly and fluently learn new systems and software.
An extreme bias toward action and execution.
A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official @solace.health emails only. Report suspicious activity to hiring@solace.health.
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As an RN Healthcare Advocate at Solace, you'll be at the forefront of transforming how patients navigate their healthcare journeys. Solace is not just any healthcare company; it’s a marketplace that connects individuals and families with expert advocates who help them understand their health needs. In this remote role, you will specifically focus on Medicare patients, guiding them through the complexities of their health concerns and working alongside them to ensure they achieve their wellness goals. Your day-to-day will involve listening empathetically, building trust, and addressing the Social Determinants of Health to create a holistic approach to patient care. We understand that the healthcare system can be overwhelming with its intricate processes, and that’s where you come in! With your RN license and a commitment to patient advocacy, you'll develop comprehensive care plans that truly make a difference in people’s lives. At Solace, we're a fully remote team striving to make positive strides in healthcare by empowering patients through our technology-driven platform. We have the tech and the talent, and now all we need is passionate individuals like you who are eager to make a real impact. So if you’re ready to embrace a role that combines your clinical expertise with a strong desire to support patients, we would love to hear from you!
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