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RN Healthcare Advocate (Remote 1099)

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

About the Role

As an RN Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.

In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it. 


Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.


🔥 About Solace

By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.


Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.


Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our funding announcement in the WSJ here and our website at https://solace.health


What You’ll Do

  • Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.

  • Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.

  • Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.

  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.

  • Build the systems of the future in working with Medicare patients.


What You Bring to the Table

  • RN license in good standing.

  • Deep understanding of Social Determinants of Health and experience working with diverse patient populations.

  • Endless empathy for people, and a strong ability to fight for those who cannot.

  • Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.

  • Pride in your technical savvy; you can quickly and fluently learn new systems and software.

  • An extreme bias toward action and execution.

  • A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are  not shy about sharing your thoughts.

Up for the Challenge?

We look forward to meeting you.

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What You Should Know About RN Healthcare Advocate (Remote 1099), Solace Health

As an RN Healthcare Advocate at Solace, you will play a pivotal role in transforming the healthcare experience for Medicare patients. This remote, 1099 position allows you to choose your hours, whether you're looking to work part-time or full-time. Your primary responsibility will be to guide patients through their healthcare challenges, offering them the mentorship and support they need to manage complex health issues while focusing on their wellness goals. Empathy will be at the core of your interactions, as you'll listen to patient concerns and help them navigate the often confusing world of healthcare. You’ll also work on addressing Social Determinants of Health (SDOH) to ensure comprehensive patient care. Solace believes that healthcare should be accessible to everyone, and with your RN license and understanding of diverse patient populations, you'll make a direct impact on many lives. By utilizing cutting-edge technology and strong relationship-building skills, you'll be the advocate that shapes the future of patient care. If you're passionate about healthcare advocacy and ready to empower patients, then we are excited to hear from you!

Frequently Asked Questions (FAQs) for RN Healthcare Advocate (Remote 1099) Role at Solace Health
What are the main responsibilities of an RN Healthcare Advocate at Solace?

The RN Healthcare Advocate at Solace is responsible for guiding Medicare patients through their healthcare journeys. This involves building trusting relationships, developing comprehensive care plans that consider Social Determinants of Health, and helping patients maintain a coherent care continuum. Additionally, you'll be engaged in learning Solace's systems and tools while applying your expertise to foster better health outcomes.

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What qualifications are required for the RN Healthcare Advocate position at Solace?

To qualify for the RN Healthcare Advocate role at Solace, candidates must have an active RN license in good standing. Experience with Social Determinants of Health and a profound understanding of diverse patient populations is crucial. Strong clinical skills, organizational abilities, and a willingness to provide constructive feedback also play a significant role in your success in this position.

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Can I work part-time as an RN Healthcare Advocate at Solace?

Yes! The RN Healthcare Advocate position at Solace is remote and designed to offer flexibility, allowing you to choose between part-time or full-time work based on your availability and preferences.

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How does Solace support its RN Healthcare Advocates?

Solace is committed to empowering its RN Healthcare Advocates by providing robust training on their systems and tools. You'll also be part of a supportive, fully-remote team that fosters collaboration and encourages feedback to build a patient-centric healthcare model.

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What impact does an RN Healthcare Advocate have on patients at Solace?

As an RN Healthcare Advocate at Solace, your impact is significant—you're not just providing guidance; you’re transforming lives. By addressing complex health concerns and Social Determinants of Health, you enable patients to achieve better health outcomes and improved quality of life.

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Common Interview Questions for RN Healthcare Advocate (Remote 1099)
Can you describe your experience with Social Determinants of Health?

When answering this question, consider detailing specific instances where you identified and addressed Social Determinants of Health in your previous roles. Share your insights on how these factors impact patient care and outcomes, demonstrating your ability to think holistically when advocating for patients.

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How do you prioritize patient needs in a fast-paced environment?

Highlight your organizational skills and any strategies you use to manage your time effectively. Discuss specific examples where you've successfully balanced multiple tasks while ensuring patient care remains the top priority.

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Describe a challenging patient case and how you managed it.

In your response, outline the case succinctly and focus on your problem-solving skills. Discuss the methods you employed to understand the patient's needs and how you navigated their complex health issues to arrive at a successful outcome.

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How do you handle feedback or criticism?

Emphasize your openness to feedback as a means of professional growth. Share examples where you’ve received constructive criticism and how it has positively influenced your approach to patient care or teamwork.

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What tools or technologies have you used to manage patient care?

Mention any specific healthcare technology you've utilized in the past. Explain how you’ve leveraged these tools to enhance your efficiency or improve patient communication and outcomes.

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How do you build trust with your patients?

Discuss the importance of empathy in patient interactions. Share anecdotes that illustrate your listening skills and how you’ve built rapport, which is essential for creating a safe space for patients to discuss their health concerns.

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What motivates you to work as a healthcare advocate?

Express your passion for healthcare and advocacy. Share any personal stories or experiences that have driven you to support patients and improve their health experiences.

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How do you stay updated with industry trends and changes in healthcare?

Illustrate your commitment to continuous learning. Discuss the resources you utilize—such as webinars, professional organizations, or online courses—that keep you informed about changes and advancements in the healthcare sector.

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What role do you think technology plays in healthcare advocacy?

You should outline how technology can enhance patient care, improve communication, and create more efficient processes. Provide examples of how you've seen technology positively impact patient outcomes.

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How do you ensure clarity in your communications and documentation?

Detail your methods for maintaining clear and concise documentation. Emphasize the importance of accurate record-keeping and effective communication in ensuring quality patient care.

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Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.

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Contract, remote
DATE POSTED
March 18, 2025

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