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UNIT SUPERVISOR - job 2 of 4

Job Description

APPLICANT MUST BE PERMANENT IN THE PRINICIPAL ADMINISTRATIVE ASSOCIATE TITLE.


The Office of Revenue Management and Development (ORMD) is a major revenue-producing office within HRA; it contributes to creating PEG revenue, generates additional State and Federal Reimbursement. ORMD also contributes to City-tax levy savings for the City. The Bureau of Case Integrity & Eligibility Verification’s mission is to identify system enhancements to improve claiming and to avoid overpayments, as well as working with program areas to prevent potential errors by reviewing records of Cash Assistance and Medicaid Assistance Program (MAP) cases and analyzing their contents for material that might retroactively identify Federal and State obligations that had not previously been recognized.

The Office of Revenue Management and Development (ORMD) is recruiting one (1) Principal Administrative Associate III to function as the Unit Supervisor in the Medicaid Data Analysis Unit who will:

Supervise and guide a team of Principal Administrative Associate IIs (PAAIIs) involved in projects related to determining, reviewing, and analyzing Medicaid (MA) case records to identify retroactive obligations and to establish the effective date of reimbursement adjustments, based on case record entries and the date of changes or occurrences.
Oversee the projects managed by PAAIIs under your supervision, ensuring they review and provide documentation for Duplicate Client Identification Number (CIN) cases, determining which CIN should be disenrolled to improve the quality of clearance matches and prevent future duplicate CIN assignments.
Review files produced by the Office of Medicaid Inspector General (OMIG) for Medicaid (MA) recipients identified with multiple active Client Identification Numbers (CINs), with the goal of ending individuals' enrollment in multiple Medicaid Managed Care plans. Additionally, address Invalid Social Security Number files generated through Enterprise Data Warehouse (EDW) queries to assist in reducing fraud.
Ensure staff perform quality assurance on EMEDNY, Medicaid Data Warehouse (MDW), Enterprise Data Warehouse (EDW) MA queries, and WMS look-ups.

Work Location: 4 World Trade Center
Hours/Schedule: 9:00 am to 5:00 pm

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About UNIT SUPERVISOR, City of New York

If you're ready to take your career to the next level, consider the Unit Supervisor position with the Office of Revenue Management and Development (ORMD) in New York, NY. This isn't just any job; it's an opportunity to play a crucial role in ensuring the integrity of Medicaid data while leading a dedicated team of Principal Administrative Associates. In this position, you'll harness your leadership skills to guide your team as they analyze Medicaid case records, striving to identify any retroactive obligations and ensuring reimbursements are handled smoothly. Your responsibilities will include overseeing projects to prevent duplicate Client Identification Number (CIN) assignments and enhancing data quality in collaboration with the Office of Medicaid Inspector General. You will also tackle essential tasks like quality assurance on various data systems to combat fraud and streamline Medicaid services. Your knack for organization and strategic thinking will be paramount as you create a positive and productive environment for your team aimed at improving city tax levy savings. With a regular schedule from 9 AM to 5 PM at the iconic 4 World Trade Center, you can enjoy a work-life balance while making a significant impact on the community. Join us in this vital role and contribute to the efficiency of the Medicaid program, all while fostering a diverse and inclusive workplace culture that values every individual's unique contributions.

Frequently Asked Questions (FAQs) for UNIT SUPERVISOR Role at City of New York
What are the main responsibilities of the Unit Supervisor at the Office of Revenue Management and Development?

The Unit Supervisor at the Office of Revenue Management and Development leads a team responsible for reviewing and analyzing Medicaid case records. This involves identifying retroactive obligations, managing projects related to Duplicate Client Identification Numbers, overseeing quality assurance tasks, and collaborating with various data systems to reduce fraud and errors.

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What qualifications are needed for the Unit Supervisor position at ORMD?

Candidates must have a baccalaureate degree and three years of experience, including one year of supervisory experience. Alternatively, an associate degree or relevant credits with four years of experience or a high school diploma with five years of experience, including one year in an administrative role, will also qualify applicants for the Unit Supervisor position at ORMD.

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How does the Unit Supervisor impact Medicaid services at ORMD?

The Unit Supervisor plays a critical role in maintaining the integrity of Medicaid services by overseeing data analysis projects that identify errors and improve the accuracy of reimbursement adjustments. This position directly contributes to enhancing the quality of Medicaid case management, thereby positively affecting the community served by ORMD.

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What is the work atmosphere like for the Unit Supervisor at ORMD?

The work atmosphere for the Unit Supervisor at ORMD is collaborative, dynamic, and focused on quality improvement. With an emphasis on team leadership and data-driven decision-making, you'll be part of an inclusive environment that values diversity and encourages professional growth.

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What are the daily tasks of the Unit Supervisor at the Office of Revenue Management and Development?

Daily tasks for the Unit Supervisor include guiding the team in analyzing Medicaid records, overseeing project completion related to Client Identification Numbers, ensuring quality assurance processes are followed, and collaborating with various departments to support the improvement of Medicaid data management practices.

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Common Interview Questions for UNIT SUPERVISOR
Can you describe your experience with supervising administrative teams?

When answering this question, focus on specific examples from your past roles that demonstrate your leadership skills. Discuss how you motivated your team, resolved conflicts, and ensured tasks were completed efficiently, especially in a data analysis environment.

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What strategies do you use to ensure accuracy in data analysis?

Discuss methods such as regular training for the team, implementing checklists, and using software tools for data verification. Share examples of how you've successfully maintained high accuracy in previous roles.

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How do you handle conflicts within your team?

Explain your approach to conflict resolution, emphasizing communication skills and the importance of understanding different perspectives. Share a relevant example where you successfully mediated a conflict.

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What experience do you have with Medicaid programs?

Highlight any specific experiences you've had with Medicaid, including your familiarity with regulations and data analysis processes. If possible, relate this to the Unit Supervisor role by detailing how this experience prepares you for its responsibilities.

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How do you prioritize tasks in a busy office environment?

Describe your organizational skills and techniques, such as using project management tools or methods like the Eisenhower Matrix, to prioritize tasks effectively while ensuring deadlines are met without compromising quality.

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What role does quality assurance play in your work?

Discuss your commitment to quality assurance by describing how you implement QA processes in your team. Share practical examples of your efforts to minimize errors in data analysis and improve overall outcomes.

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How would you ensure team members meet their performance goals?

You could mention strategies like setting clear expectations, providing regular feedback, and conducting performance reviews. Discuss how you encourage team development and create an environment where everyone feels motivated to excel.

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What tools or software do you find effective for data analysis?

Talk about specific software you have used, such as Excel, SQL databases, or Medicaid-specific tools. Offer insights into how these tools have improved your team's efficiency and accuracy in previous roles.

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Can you give an example of a successful project you led?

Be prepared to share a detailed account of a project where you were instrumental in leading your team to success. Focus on your role, challenges faced, and how those challenges were overcome to achieve the project's objectives.

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How do you stay updated with changes in Medicaid regulations?

Explain your commitment to continuous learning, mentioning relevant resources such as online courses, seminars, or professional organizations that help you stay informed about healthcare regulations impacting Medicaid.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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