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Customer Relations Representative, PSA (Must work onsite) image - Rise Careers
Job details

Customer Relations Representative, PSA (Must work onsite)

Collectors is a leading technology company providing innovative services for collectors worldwide. They seek a Customer Relations Representative to join their PSA Customer Relations team, requiring strong customer relations skills and problem-solving abilities.

Skills

  • Customer service expertise
  • Problem-solving skills
  • Excellent communication
  • Organizational skills
  • Experience with Google Workspace and Salesforce

Responsibilities

  • Exercise discretion and sound judgment when engaging with customers.
  • Collaborate with Operations and other departments to resolve customer issues.
  • Provide accurate information to customers using departmental protocols.
  • Clarify customer issues and determine the cause of problems.
  • Process customer adjustments and maintain account records.
  • Update department spreadsheets of incoming orders.
  • Escalate unresolved issues to appropriate personnel.

Education

  • High school diploma or equivalent
  • College degree preferred

Benefits

  • Health Insurance available
  • 401(K) Matching Plan
  • Paid vacation
  • Ten company-paid holidays
  • Employee discounts on select grading services
  • Flexible hours
  • Fun working environment
To read the complete job description, please click on the ‘Apply’ button
Collectors Glassdoor Company Review
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CEO of Collectors
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Nat Turner
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Average salary estimate

$39520 / YEARLY (est.)
min
max
$39520K
$39520K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

73 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$39,520/yr - $39,520/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 3, 2025

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