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Growth Analytics & Automation Lead

We are seeking a dynamic and experienced Growth Analytics and Automation Lead to spearhead our analytics and automation initiatives within the Growth Team. The ideal candidate will have a strong background in data analytics & reporting, event measurement & tracking, data science, and automation. This role will lead a team of analysts to drive data-driven decision-making and optimize our growth strategies.


Responsibilities

Leadership & Team Management:
  • Lead, mentor, and develop a team of data analysts, ensuring high-quality deliverables and timely execution.
  • Foster a culture of continuous learning and innovation within the team.

Data Analytics & Reporting:
  • Oversee the development and maintenance of comprehensive reporting dashboards to track key growth metrics.
  • Analyze complex data sets to identify trends, gaps, and opportunities.

Tracking & Data Management:
  • Ensure accurate tracking of all growth-related metrics across various platforms and tools.
  • Collaborate with other departments to ensure data integrity and consistency.

Data Science Initiatives:
  • Drive the application of data science techniques to uncover insights and inform growth strategies.
  • Collaborate with cross-functional teams to implement predictive and prescriptive analytics solutions.

Automation & Process Improvement:
  • Identify opportunities for automation within the growth and analytics processes.
  • Lead the design and implementation of automation solutions to streamline operations and improve efficiency.


Requirements
  • Bachelor's degree in Data Science, Statistics, Computer Science, or a related field. Master's degree preferred.
  • 4+ years of experience in data analytics, with a proven track record in a leadership role.
  • Experience in the domain of growth/marketing is highly desirable.
  • Strong proficiency in data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI).
  • Experience with automation tools and platforms, such as Appsflyer, Segment, Google Analytics etc.
  • Passionate about using data technology and knowledge to solve real life problems.
  • Exceptional analytical and problem-solving skills.
  • Strong communication and presentation skills.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.


#LI-MK1

#LI-Hybrid


Life @ Crypto.com

 

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

 

 

Are you ready to kickstart your future with us? 

 

Benefits

 

Competitive salary 

Medical insurance package with extended coverage to dependents 

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  

Work Perks: crypto.com visa card provided upon joining 

 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

 

About Crypto.com:

 

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

 

Learn more at https://crypto.com

 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

 

Personal data provided by applicants will be used for recruitment purposes only.

 

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What You Should Know About Growth Analytics & Automation Lead, Crypto.com

Join the talented team at Crypto.com as our Growth Analytics & Automation Lead and take your career to new heights in Singapore! We're looking for a dynamic and experienced individual to spearhead our analytics and automation initiatives within the Growth Team. In this role, you'll lead a group of motivated data analysts who are focused on driving data-driven decision-making and optimizing our growth strategies. You’ll have the opportunity to design comprehensive reporting dashboards, analyze complex data sets to unveil trends and opportunities, and ensure the accuracy of growth-related metrics across various platforms. With your background in data science and your passion for problem-solving, you’ll collaborate with cross-functional teams to implement predictive analytics solutions and identify automation opportunities to streamline operations. This is not just a job; it’s a chance to cultivate a culture of continuous learning and innovation while making a real impact in our fast-paced environment. If you have at least 4 years of experience in data analytics and a knack for leadership, you may just be the perfect fit! At Crypto.com, we believe in empowering our employees to think big and innovate, driving the vision of Cryptocurrency in Every Wallet™. Come elevate your career with us!

Frequently Asked Questions (FAQs) for Growth Analytics & Automation Lead Role at Crypto.com
What are the key responsibilities of the Growth Analytics & Automation Lead at Crypto.com?

The Growth Analytics & Automation Lead at Crypto.com is responsible for leading a team of data analysts, overseeing the development of comprehensive reporting dashboards, analyzing complex data sets, ensuring accurate metric tracking, and driving data science initiatives to inform growth strategies. You'll also identify opportunities for automation within analytics processes.

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What qualifications are required for the Growth Analytics & Automation Lead position at Crypto.com?

Candidates applying for the Growth Analytics & Automation Lead role at Crypto.com should have a Bachelor's degree in Data Science, Statistics, or related fields, along with a Master's degree preferred. You should possess over 4 years of experience in data analytics, particularly in leadership roles, and have strong proficiency in analytics tools like SQL and visualization platforms such as Tableau.

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What tools and technologies does a Growth Analytics & Automation Lead at Crypto.com use?

As a Growth Analytics & Automation Lead at Crypto.com, you will work with various data analytics tools including SQL, Python, and R, as well as visualization tools such as Tableau and Power BI. You’ll also utilize automation platforms like Appsflyer and Google Analytics to streamline processes and gather insights.

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Is experience in growth or marketing desirable for the Growth Analytics & Automation Lead role at Crypto.com?

Yes, having experience in the domain of growth or marketing is highly desirable for the Growth Analytics & Automation Lead role at Crypto.com. This expertise helps inform data-driven strategies and contributes to successful automation and reporting initiatives.

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How can a Growth Analytics & Automation Lead contribute to the company culture at Crypto.com?

In the role of Growth Analytics & Automation Lead at Crypto.com, you will foster a culture of continuous learning and innovation by mentoring your team of data analysts, engaging stakeholders, and promoting collaborative efforts. Your leadership will directly impact the overall work culture while supporting our mission of promoting cryptocurrency adoption.

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Common Interview Questions for Growth Analytics & Automation Lead
What strategies do you use to analyze complex data sets effectively?

To analyze complex data sets effectively, I focus on breaking down the data into manageable components, utilizing tools such as SQL and Python for efficient data manipulation, and employing visualization techniques in Tableau to identify trends and patterns. It’s also essential to work closely with cross-functional teams to ensure context-driven analysis.

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How would you implement automation within analytics processes?

Implementing automation within analytics processes involves identifying repetitive tasks that can be streamlined. I would assess existing workflows, explore automation tools like Appsflyer, and collaborate with my team to design and implement automation solutions that enhance efficiency and accuracy.

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Can you provide an example of a data-driven decision you made in a leadership role?

In a previous role, I led my team to analyze customer behavior data to identify areas of drop-off in our sales funnel. Based on our findings, we implemented targeted interventions that increased user retention by 25%. This data-driven approach proved critical in optimizing our marketing strategies.

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What analytics tools are you most proficient in and how have you used them?

I’m most proficient in SQL for data querying, Python for advanced data analytics, and Tableau for data visualization. I have used these tools to create real-time dashboards that allowed stakeholders to make informed decisions quickly, enhancing our response time to market changes.

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How do you ensure data integrity when working with cross-departmental teams?

To ensure data integrity while working with cross-departmental teams, I prioritize open communication and collaboration. Establishing standardized data collection protocols and regular audits helps maintain accuracy and consistency across different platforms and departments.

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How do you keep up with the latest trends in data analytics and automation?

I stay updated on the latest trends in data analytics and automation by attending industry conferences, participating in webinars, and enrolling in online courses. I also follow thought leaders in the industry through blogs and social media to keep informed about emerging tools and methodologies.

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What role does teamwork play in your approach to analytics projects?

Teamwork plays a vital role in my approach to analytics projects as diverse perspectives enhance problem-solving capabilities. I encourage open brainstorming sessions, where team members can share ideas and insights, ensuring a collaborative environment that fosters creativity and innovation.

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How would you handle a situation where your analysis is challenged by a stakeholder?

If my analysis is challenged by a stakeholder, I would maintain an open dialogue, welcome their feedback, and provide clear explanations of the methodologies used. I would also offer to re-evaluate the data together, ensuring transparency and collaboration in addressing their concerns.

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What metrics do you consider key to measuring growth?

Key metrics for measuring growth typically include customer acquisition costs, lifetime value of customers, churn rate, and conversion rates. I evaluate these metrics holistically to gauge overall performance and inform strategic decisions.

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Why are you passionate about using data technology to solve real-life problems?

I am passionate about using data technology to solve real-life problems because it empowers businesses to make informed decisions that drive growth and efficiency. Data analytics offers insights that can transform challenges into actionable opportunities, which I find incredibly rewarding.

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Crypto.com has a mission of putting Cryptocurrency in Every Wallet™ as the pioneering payments and cryptocurrency platform.

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Full-time, hybrid
DATE POSTED
December 24, 2024

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