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CA Dist Suppt Pharmacist FT - job 3 of 3

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.  We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team.

The DSP’s responsibilities include, but are not limited to:

  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
  • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
  • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Required Qualifications:

  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list

Essential Functions:

  • Ability to travel within a reasonable radius to support market staffing as business needs require
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus:
    • Ability to concentrate on a task over a period of time
    • Ability to pivot quickly from one task to another to meet patient and business needs
    • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation:
    • Actively look for ways to help people, and do so in a friendly manner
    • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills:
    • Use and understand verbal and written communication to interact with patients and colleagues
    • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning:
    • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
  • Problem Resolution:
    • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
  • Physical Demands:
    • Be mobile and remain upright for extended periods of time
    • Lift, scan, and bag items
    • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
    • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
    • Extend hand(s) and arm(s) multiple directions to place, move, or lift items
    • Control precision; quickly adjust machines to exact positions
    • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
    • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
    • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
    • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
    • Have the ability to receive detailed information through oral communication
  • Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications:

  • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
     

Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.

CVS Health is an equal opportunity employer.  We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$65.00 - $79.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/08/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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Average salary estimate

$75500 / YEARLY (est.)
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$68000K
$83000K

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What You Should Know About CA Dist Suppt Pharmacist FT, CVS Health

Join the CVS Health family as a District Support Pharmacist (DSP) in beautiful San Clemente, CA! If you’re a passionate pharmacist looking to make a meaningful difference, this is the role for you. At CVS Health, we strive to transform health care, and our DSPs are at the heart of this mission. In this dynamic position, you'll travel within your district to support pharmacy operations during critical shifts, ensuring that our patients receive the compassionate, safe care they deserve. You'll be collaborating closely with Pharmacy Managers and other team members, acting as a role model and guiding your pharmacy team to deliver excellence in both service and medication management. You'll be responsible for a variety of essential duties, from overseeing accurate prescription fulfillment to coaching your team on best practices, all while continuously enhancing your clinical skills. Work will include administering immunizations and empowering technicians to do the same, adding to the overall patient care experience. You may handle responsibilities that range from patient counseling to proactive resolution of medication issues, ensuring every interaction is one of genuine care. Here at CVS Health, we are committed not only to patient well-being but also to creating an inclusive and supportive workplace for all our employees. If you're ready to step into a role where every day is an opportunity to enrich lives, we want to hear from you!

Frequently Asked Questions (FAQs) for CA Dist Suppt Pharmacist FT Role at CVS Health
What are the responsibilities of a District Support Pharmacist at CVS Health?

As a District Support Pharmacist at CVS Health, your primary responsibilities include overseeing the day-to-day pharmacy operations within the district, covering pharmacist shifts, supporting your pharmacy teams, and ensuring safe prescription fulfillment. You'll demonstrate genuine care and collaborate closely with the Pharmacy Manager to deliver excellent patient experiences.

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What qualifications do I need to become a District Support Pharmacist with CVS Health?

To qualify for the District Support Pharmacist position at CVS Health, you must hold an active Pharmacist License in California and have an Active National Provider Identifier (NPI). Previous experience in a pharmacy or customer service setting is preferred, along with strong communication and problem-solving skills.

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How does CVS Health support the development of District Support Pharmacists?

CVS Health is dedicated to the ongoing training and professional development of its District Support Pharmacists. You will have access to company-required trainings, CMEs, and resources that enable you to enhance your clinical skills and stay updated with industry advancements, all contributing to better support for patients.

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What kind of schedule can I expect as a District Support Pharmacist at CVS Health?

As a District Support Pharmacist at CVS Health, you can expect a full-time schedule with regular attendance required, including evenings and weekends, based on staffing needs within various pharmacies in your district. Flexibility is key to successfully supporting the team's dynamic needs.

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What employee benefits does CVS Health offer to District Support Pharmacists?

CVS Health provides a comprehensive benefits package for District Support Pharmacists, including affordable medical plans, a 401(k) plan with matching contributions, paid time off, and opportunities for professional development. Support for colleagues and their families' wellness is a top priority for the company.

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Common Interview Questions for CA Dist Suppt Pharmacist FT
How do you prioritize patient safety in a pharmacy environment?

In answering this question, emphasize your ability to adhere to pharmacy workflow procedures, correctly confirm prescription information, and ensure all safety measures are followed. Demonstrating your experience with maintaining high standards for patient care will showcase your commitment to safety.

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Describe a time you resolved a challenging issue with a patient?

Share a specific example where you actively listened to the patient’s concerns, researched the issue, and then guided them to a resolution. Highlight your problem-solving skills and your commitment to patient care in your response.

Join Rise to see the full answer
What measures do you take to keep your knowledge of pharmacy practice current?

Discuss your ongoing education, participation in relevant training, and engagement with professional pharmacy organizations. Mention specific examples of how you’ve applied this knowledge in a practical setting to benefit patient care.

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How would you handle a disagreement with a colleague over a patient’s treatment plan?

Emphasize the importance of open communication, focusing on collaborating with your colleague to find the best outcome for the patient. Discuss how you would facilitate a respectful dialogue to understand differing viewpoints and reach a consensus.

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What techniques do you use to motivate a pharmacy team?

Mention strategies such as providing positive feedback, fostering a supportive and inclusive team environment, recognizing individual achievements, and encouraging professional development. This will demonstrate your leadership style and capability to enhance team morale.

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Can you explain the process you follow for a new prescription?

Detail your workflow for processing new prescriptions, including how you verify patient information, check for drug interactions, ensure accurate dispensing, and counsel patients on their medications. This answer highlights your attention to detail and commitment to patient safety.

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How do you manage your time effectively in a busy pharmacy?

Highlight your organizational skills and ability to prioritize tasks based on urgency. Share your strategies for managing workflow and ensuring that both customer service and medication accuracy are upheld.

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What experience do you have with administering immunizations?

Discuss your training and experience with immunizations, as well as the importance of educating patients about the benefits of vaccinations. Share any specific immunization programs you have participated in or led within a pharmacy setting.

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How do you ensure compliance with pharmacy regulations?

Talk about your experience following federal and state laws, company policies, and maintaining updated knowledge of regulations. Share examples of how you’ve implemented best practices to ensure compliance in your previous positions.

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What role do you think compassion plays in pharmacy practice?

Reflect on the vital role compassion plays in patient interactions. Discuss how empathy enhances the quality of care, builds patient trust, and positively impacts their health outcomes.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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