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Senior Medical Director

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health 

Title: Senior Medical Director

Location: Varies

Role Description:

The Senior Medical Director will join Oak Street Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, with Oak Street Health leading the transition from fee-for-service to value-based care.

The Senior Medical Director will be responsible for leading our provider teams in the local market. The Senior Medical Director will partner with the Regional Vice President to achieve operational and clinical excellence and world class performance in hospital admissions, quality, patient satisfaction, clinician satisfaction, and medical cost. To offer context for the practice and to remain close to our patients, the Senior Medical Director will practice primary care in our clinics 2 1/2 days per week alongside his/her provider colleagues. The Senior Medical Director will report to the Executive Medical Director for the region. Additionally, we see this leader as a key thought partner in providing feedback on our clinical model. 

Core Responsibilities:

Medical Director Management & Coaching: The Senior Medical Director will lead and mentor the health center Medical Directors in his/her region.  This includes:

  • Supervising center medical directors and ensuring their priorities are in line with those of the organization. This includes but is not limited to supporting the medical directors as they manage their teams, being the "go-to" for all questions, and communicating updates and business priorities, including:

    • Assisting in offering constructive feedback to providers to improve performance.

    • Helping medical directors master data-driven tools and practices required to keep patients well and out of the hospital.

    • Reviewing quality dashboards with medical directors, and implementing initiatives to improve quality outcomes.

    • Providing managed care perspective to medical directors as they lead their teams.

    • Understanding and communicating provider performance/compensation plans.

    • The Senior Medical Director will be responsible for interviewing, hiring, and retaining providers throughout the region.

Physician Leadership Development: The Senior Medical Director will develop physician leadership in providers throughout the market, with support from Provider Services. This includes:

  • Developing a pipeline of internal clinical leaders who are skilled in problem solving, communication, conflict resolution, value-based care delivery, and collaboration with clinicians and executives.

Support Organizational Strategy: The Senior Medical Director's duties are primarily focused on the management of his/her market, but in addition, the Senior Medical Director will have input into a variety of organizational-wide projects, and will join committees for clinical programs to support the enhancement of the care model, including:

  • Medical Management

  • Care Management

  • Quality Improvement

  • Utilization Management

  • Network Management

  • Health Plan Management

  • Documentation/Risk Adjustment

  • Clinical Compliance & Policy Development

  • This includes representing Oak Street to external partners (e.g., payers, providers) and creating relationships and partnerships that support our mission and our economics.

Population Health: As a part of the Population Health program at Oak Street Health, the Senior Medical Director is responsible for:

  • Supervising the interdisciplinary Complex Care Teams focused on our highest need patients in the market.

  • Supervising the Transitions Nurses, who track all hospitalized patients and coordinate post-discharge care.

  • Partnering with the population health and quality teams to advance our care model.

  • Participating in documentation and coding activities, including provider education and review sessions.

  • Other duties, as assigned.

 

What are we looking for?

  • M.D. / D.O. / DNP graduates, Physicians will be board certified in Internal Medicine or Family Medicine. DNPs should be certified in a primary care domain.

  • Board certified in Internal Medicine or Family Medicine.

  • Fellowship training in Geriatrics and/or other professional degrees (e.g., M.B.A., J.D., M.P.H.) welcome but certainly not required.

  • Minimum of 5 years of experience in outpatient practice.

  • Minimum of 3 years of experience in a physician management role or role as medical director, managing a medical group of 20 or more providers.

  • Extensive experience in clinical leadership roles, leading and coaching physicians to be the best they can be for their patients and their colleagues.

  • Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration.

  • Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign.

  • Excited by developing and implementing new processes.

  • Self aware and confident in their leadership skills and eager to share those with a fast growing, passionate team on the leading edge of healthcare innovation.

  • Understand the basics of managed care and recognize that population health and a focus on smart allocation of scarce resources can lead to high value care (better care, lower cost).

  • Ability to remain calm in stressful situations.

  • Commitment to Oak Street's patient population.

  • Comfort with ambiguity and a strong desire for problem solving.

  • US work authorization

  • Someone who embodies being "Oaky"

What does being "Oaky" look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results
 

Why Oak Street?


Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$184,112.00 - $396,550.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$290331 / YEARLY (est.)
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$184112K
$396550K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Medical Director, CVS Health

At Oak Street Health, we're excited to invite a passionate Senior Medical Director to join our mission of creating a healthier tomorrow. This is not just a role; it's an opportunity to lead and inspire a team while remaining deeply connected to patient care. As the Senior Medical Director, you'll be stepping into a pivotal position within our organization, which plays a key role in transitioning the healthcare landscape from fee-for-service to value-based care. Your experience and leadership will enable you to mentor our medical directors, optimize clinical strategies, and enhance our overall patient satisfaction. You'll be hands-on, practicing primary care alongside your colleagues, which allows you to stay directly connected to the needs and viewpoints of both your team and the patients we serve. Collaboration is at the heart of what we do! You’ll partner with the Regional Vice President to drive operational excellence and ensure we meet our high standards for quality care and cost management. We believe in investing in our leaders; thus, you'll have the chance to develop a pipeline of physician leaders focused on communication and conflict resolution skills. If you're someone who thrives in a dynamic, supportive culture and is eager to influence and innovate within the field of healthcare, we can't wait for you to bring your unique experiences to Oak Street Health. Come be a part of our legacy and help shape the future of healthcare in your community, right here in Oklahoma. We thrive on positive energy and good intentions, and we would love for you to be 'Oaky' with us!

Frequently Asked Questions (FAQs) for Senior Medical Director Role at CVS Health
What are the core responsibilities of a Senior Medical Director at Oak Street Health?

As a Senior Medical Director at Oak Street Health, your core responsibilities will include managing and mentoring health center medical directors, leading provider teams, and directly contributing to patient care for half the week. You will play a key role in supporting operational and clinical excellence, implementing initiatives that improve quality outcomes, and developing physician leadership throughout your region. Additionally, you'll be involved in multi-faceted projects enhancing our care model and overseeing population health strategies.

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What qualifications are required to become a Senior Medical Director at Oak Street Health?

Candidates for the Senior Medical Director position at Oak Street Health should hold an M.D., D.O., or DNP degree, with board certification in Internal Medicine or Family Medicine. Additional qualifications include a minimum of five years of experience in outpatient practice, at least three years in a physician management role, and a significant background in clinical leadership. Experience in value-based care and familiarity with managed care principles are also preferred.

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How does Oak Street Health support career development for Senior Medical Directors?

At Oak Street Health, we value professional growth and encourage our Senior Medical Directors to develop physician leaders within the organization. You will have opportunities to attend leadership training, collaborate on innovative healthcare projects, and participate in committees that focus on quality improvement and clinical excellence. This allows you to cultivate your skills in problem-solving and communication while making a lasting impact on healthcare delivery.

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What is the work environment like for a Senior Medical Director at Oak Street Health?

The work environment for a Senior Medical Director at Oak Street Health is dynamic, collaborative, and robustly supportive. You will join a passionate team dedicated to redefining primary care. With a strong company culture that fosters innovation and engagement among colleagues, the work atmosphere is both energetic and nurturing, enabling you to thrive as you lead change within the healthcare system.

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What makes Oak Street Health a unique place to work as a Senior Medical Director?

Oak Street Health distinguishes itself as a unique employer through its commitment to transforming healthcare with a patient-centric approach. The Senior Medical Director will find a role that blends clinical practice with strategic leadership, allowing for direct patient interaction while driving organizational goals. Our focus on developing 'Oaky' leaders ensures that our culture is characterized by positivity, team spirit, and outcomes that prioritize patient well-being.

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Common Interview Questions for Senior Medical Director
Can you describe your experience in managing a medical group as a Senior Medical Director?

When discussing your experience managing a medical group, focus on specific responsibilities such as overseeing provider performance and leading quality initiatives. Share examples of how you've used data-driven approaches to enhance patient care and operational efficiency, highlighting your ability to mentor and motivate your team.

Join Rise to see the full answer
How do you prioritize quality improvement in your role as a Senior Medical Director?

To answer this question effectively, discuss your strategies for implementing quality improvement initiatives based on patient outcomes and satisfaction. Mention experiences where you analyzed performance data to identify areas for enhancement and how you rallied your team to embrace change for better patient care.

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What strategies do you use to coach and develop other physicians on your team?

When addressing strategies for coaching other physicians, emphasize your approach to mentorship through constructive feedback, professional development initiatives, and hands-on collaboration. Share specific success stories that demonstrate the effectiveness of your coaching abilities in enhancing team performance.

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How have you adapted your leadership style to meet the challenges of healthcare transformation?

Discuss how your leadership style is flexible and responsive to the rapidly changing healthcare landscape. Provide examples of how you've navigated challenges, such as transitioning to a value-based care model, by employing inclusive communication, crisis management, and agile decision-making.

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What role do interdisciplinary teams play in your approach to patient care?

Highlight the importance of interdisciplinary collaboration in delivering comprehensive patient care. Offer examples of successful partnerships with nursing staff, social workers, and pharmacists to create well-rounded care plans that address individual patient needs effectively.

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How do you ensure that your clinical decisions align with organizational goals?

Explain how you connect your clinical decisions back to organizational objectives by reviewing data and metrics that indicate performance against those goals. Illustrate your commitment to continuous alignment through regular team meetings, updates, and feedback mechanisms, ensuring all clinical initiatives support the overall mission of the organization.

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What experience do you have with managed care systems, and how will it help you in this role?

Detail your previous work experiences related to managed care systems, focusing on your understanding of payer-provider relationships and value-based reimbursement models. Discuss how your familiarity with these systems equips you to tackle financial and clinical challenges effectively in the Senior Medical Director role.

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What is your approach to dealing with conflict within your team?

Your response should emphasize an open and empathetic approach to conflict resolution. Describe techniques such as active listening and fostering a culture of transparency to facilitate productive discussions. Provide examples where your conflict resolution skills improved team dynamics and patient outcomes.

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In your opinion, what does a successful transition to value-based care look like?

To answer this question, define successful outcomes associated with value-based care, such as improved patient satisfaction and lower hospitalization rates. Discuss strategies that facilitate this transition, such as clinician training in patient engagement and using data analytics to guide care decisions.

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How do you balance administrative duties with direct patient care?

Explain your strategies for maintaining this balance effectively, such as prioritizing tasks, delegating responsibilities, and integrating administrative duties into your clinical practice within the community. Share personal anecdotes that illustrate your ability to manage both aspects positively.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 11, 2025

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