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Staff Pharmacist - job 2 of 3

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.  We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy.

The Staff Pharmacist’s responsibilities include, but are not limited to:

  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed
  • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
  • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
  • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Required Qualifications:

  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list

Essential Functions:

  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus:
    • Ability to concentrate on a task over a period of time
    • Ability to pivot quickly from one task to another to meet patient and business needs
    • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation:
    • Actively look for ways to help people, and do so in a friendly manner
    • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills:
    • Use and understand verbal and written communication to interact with patients and colleagues
    • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning:
    • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
  • Issue Resolution:
    • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
  • Physical Demands:
    • Be mobile and remain upright for extended periods of time
    • Lift, scan, and bag items
    • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
    • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
    • Extend hand(s) and arm(s) multiple directions to place, move, or lift items
    • Control precision; quickly adjust machines to exact positions
    • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
    • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
    • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
    • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
    • Have the ability to receive detailed information through oral communication
  • Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications:

  • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
  • Ability to work in other locations across the market as business needs require


 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60.00 - $74.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/18/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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Average salary estimate

$67000 / YEARLY (est.)
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$60000K
$74000K

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What You Should Know About Staff Pharmacist, CVS Health

Join CVS Health as a Staff Pharmacist in Philadelphia, PA, where you can make a significant impact on the lives of patients in your community. At CVS Health, we’re dedicated to building a more connected, compassionate healthcare system, and as a Staff Pharmacist, you play a pivotal role in that mission. You’ll be more than just a prescription dispenser; you’ll be a vital part of a team that cultivates a culture of excellence, empathy, and genuine care. Your day-to-day responsibilities will include improving patient health through safe medication dispensing, providing counsel, and administering immunizations. You’ll take pride in overseeing pharmacy operations, coaching your team, and ensuring that we meet quality and compliance standards. As you navigate the fast-paced environment, your communication skills will shine as you connect with patients and colleagues alike, demonstrating compassion and understanding towards their health needs. In this role, you'll collaborate closely with the Pharmacy Manager and have the opportunity to assume managerial duties when needed. You’ll enjoy the challenge of maintaining a well-stocked pharmacy, enhancing patient experiences, and expanding your clinical knowledge through ongoing training. If you’re a dedicated pharmacist with an active license and a desire to deliver holistic care, we encourage you to apply and be a part of a rewarding career with CVS Health, where your work truly matters and every medication fills a need to improve someone’s well-being.

Frequently Asked Questions (FAQs) for Staff Pharmacist Role at CVS Health
What are the responsibilities of a Staff Pharmacist at CVS Health?

As a Staff Pharmacist at CVS Health, your responsibilities include safe and accurate prescription fulfillment, patient counseling, administering immunizations, managing pharmacy operations, training pharmacy technicians, and ensuring compliance with pharmacy regulations. You will also support the Pharmacy Manager in directing the pharmacy team and fostering a culture of excellence.

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What qualifications do I need to become a Staff Pharmacist at CVS Health?

To qualify as a Staff Pharmacist at CVS Health, you must hold an active Pharmacist License for the state of Pennsylvania and possess an active National Provider Identifier (NPI). Additionally, having experience in a pharmacy or healthcare setting is preferred, along with strong communication and customer service skills.

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How does CVS Health support Staff Pharmacists in their professional development?

CVS Health is committed to continuous learning and development for its Staff Pharmacists. You’ll have access to ongoing training programs, resources for clinical education, and opportunities to expand your knowledge in the evolving pharmacy landscape, allowing you to enhance your skills and improve patient care.

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What is the work environment like for a Staff Pharmacist at CVS Health?

The work environment at CVS Health for a Staff Pharmacist is dynamic and collaborative. You’ll work within a supportive team atmosphere that values compassion and patient-centered care. Your role will involve interactions with patients and the pharmacy team, contributing to a culture that emphasizes teamwork and excellence.

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Can a Staff Pharmacist at CVS Health administer immunizations?

Yes, as a Staff Pharmacist at CVS Health, you are empowered to administer immunizations. You will not only engage with patients to provide necessary vaccinations but also have the opportunity to guide and support pharmacy technicians in learning how to immunize, emphasizing a holistic approach to health care.

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Common Interview Questions for Staff Pharmacist
Can you explain your experience with prescription medication management?

When answering this question, provide specific examples of your past roles where you were responsible for managing prescriptions. Highlight your attention to detail, the methods you use to ensure accuracy, and any communication protocols you’ve established with patients or healthcare providers.

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How do you handle a difficult patient interaction in the pharmacy?

Share a specific example of a challenging interaction, focusing on your ability to stay calm and listen actively. Explain how you resolved the situation through empathy, understanding, and by presenting clear solutions, demonstrating your commitment to patient care.

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What strategies do you employ to keep up with the evolving pharmaceutical landscape?

Discuss your dedication to continuous learning through various channels, such as attending workshops, participating in webinars, and keeping up with industry literature. This demonstrates your initiative and eagerness to stay informed about changes affecting pharmacy practice.

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How do you prioritize tasks during a busy pharmacy shift?

Emphasize your organizational skills and ability to assess urgency. Describe methods you use, such as making a priority list, delegating tasks when possible, and using effective time management to ensure the team meets patient needs efficiently.

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Can you give an example of how you've improved patient outcomes in your previous roles?

Provide a concrete instance where your actions directly improved a patient's health, whether through advising on medication adherence or providing educational resources. This shows your ability to impact patient care positively.

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What experience do you have with leading a pharmacy team?

Share past experiences where you acted as a leader or role model, focusing on how you coached, motivated, and elevated your team’s performance. This highlights your leadership experience and commitment to teamwork.

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How do you ensure compliance with pharmacy regulations?

Explain your familiarity with relevant state and federal laws, and provide examples of how you maintain compliance through regular training, audits, and by promoting a compliance culture within your team.

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What role do you see patient education playing in your position as a Staff Pharmacist?

Discuss how patient education is crucial in your role to ensure medication safety and efficacy. Detail your approach to educating patients about their medications, including making complex information accessible and understandable.

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How do you approach immunizations, and what role do you think they play in public health?

Share your knowledge about the importance of immunizations in preventing disease and promoting overall public health. Discuss your hands-on experience administering vaccines and your proactive approach to discussing these services with patients.

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What motivates you most about being a Staff Pharmacist?

Speak from the heart about your passion for patient care, problem-solving, and being part of a supportive team. Highlight how these aspects drive you to excel in your role and contribute positively to the community.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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