Assistant Property Manager, Multifamily
Job Title
Assistant Property Manager, MultifamilyThe Nine on Shoreline (http://www.thenineonshoreline.com/)Job Description Summary
The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high-level of service, at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.Job Description
ESSENTIAL JOB DUTIES:
Ensuring the smooth running of our community in a fast-paced environment.
Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising, and all client traffic.
Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
COMPETENCIES:
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills and excellent oral and written communication skills
Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as required or assigned.
IMPORTANT EDUCATION
Bachelor’s Degree preferred
High School Diploma, GED, Technical or Vocational school required
IMPORTANT EXPERIENCE
3+ years of Property Management experience
1+ years of Management experience
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Average salary estimate
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Join the vibrant team at The Nine on Shoreline as an Assistant Property Manager in Austin, Texas! As an essential part of our community management team, you’ll play a crucial role in maintaining our properties to a market-ready standard, making sure we deliver top-notch service every day. Your responsibilities will include assisting the Property Manager with various tasks, such as maintenance operations, managing budgets, handling lease administration, and providing stellar customer service to residents and prospects alike. We’re passionate about creating a welcoming and positive living environment, and your contributions will help enhance customer satisfaction, boost renewals, and increase overall profitability. You’ll have the opportunity to build and motivate our team while ensuring that all Cushman & Wakefield policies and procedures are followed. With your effective communication skills and your knack for multitasking, you will also support leasing staff to achieve marketing goals and manage community finances. If you have over three years of property management experience and a passion for teamwork, this might just be the perfect fit for you! Come be a part of a company that cares about its community and its people at The Nine on Shoreline!
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