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Senior Property Manager (CRE) - job 2 of 2

Job Title

Senior Property Manager (CRE)

Job Description Summary

Responsible for managing one or more national or local accounts, including providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the client’s and company objectives. Act as a point of contact for integrating service platform for the client, as well as ensuring that accounting practices are sound and consistently applied. Provide the general and financial information required for other members of the management team to make informed decisions and to carry out their operating responsibilities.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy
• Develop and maintain both a communication style and relationship that fits the client’s preferred style
• Demonstrate proactive customer service regarding all aspects of account management.
• Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations
• Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur
• Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team
• Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients
• Ensure completion of property tax administration and supervise services rendered by property tax consultant
• Ensure administration of property and liability insurance requirement
• Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients
• Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
• Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems
• Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow
• Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
• Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices.
• Effectively staff and develop bench strength and succession planning – positioning for new business
• Regularly inspect properties with staff
• Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation.
• Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development
KEY COMPETENCIES
1. Business and Financial Acumen
2. Leadership Skills
3. Communication Proficiency (oral/written)
4. Customer/Client Focus (internal/external)
5. Time Management Skills
IMPORTANT EDUCATION
• Bachelor’s Degree in Business or related discipline
IMPORTANT EXPERIENCE
• 8+ years of real estate property management or related experience
• 5+ years of supervisory experience
• CPM and/or RPA comparable experience in a senior leadership role

ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Real Estate License
• Industry designations and is an active participant/leader in external charitable and local and national industry related organizations
• Ability to monitor and anticipate trends and changes within the industry
• Advanced knowledge of Microsoft Office Suite
• Demonstrate initiative through taking on additional assignments and responsibilities
• Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $119,000.00 - $140,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Average salary estimate

$129500 / YEARLY (est.)
min
max
$119000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Property Manager (CRE), cw

Are you an experienced leader in property management looking for an exciting opportunity? Cushman & Wakefield is on the hunt for a Senior Property Manager (CRE) in vibrant Washington, District of Columbia! In this role, you'll be responsible for managing one or more national or local accounts, ensuring a seamless flow of information to operate the portfolio effectively. You will be the go-to person for client service, providing timely communication and fostering relationships that meet both client and company goals. As a Senior Property Manager, you'll oversee financial information, prepare annual budgets, and ensure compliance with accounting practices while maintaining client satisfaction. You'll work closely with tenants, addressing their needs and enhancing their experience by proactively managing all aspects of property operations. Regular inspections and developing your team will be key components of your role, as you strive to meet desired benchmarks for occupancy and cash flow. With a bachelor’s degree and at least eight years in real estate management, including previous supervisory experience, you're equipped to drive success in this position. We'll also support you with a competitive salary ranging from $119,000 to $140,000, alongside a comprehensive benefits package. If you're ready to bring your expertise and passion for property management to Cushman & Wakefield, apply today!

Frequently Asked Questions (FAQs) for Senior Property Manager (CRE) Role at cw
What are the primary responsibilities of the Senior Property Manager (CRE) at Cushman & Wakefield?

The Senior Property Manager (CRE) at Cushman & Wakefield will be responsible for managing national or local accounts, ensuring a consistent flow of information, overseeing annual budget preparation, compliance with financial practices, and establishing strong client and tenant relationships.

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What qualifications are needed for the Senior Property Manager (CRE) role at Cushman & Wakefield?

To be eligible for the Senior Property Manager (CRE) position at Cushman & Wakefield, candidates should possess a Bachelor's degree in Business or a related field, 8+ years of real estate property management experience, supervisory experience, and a valid real estate license.

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How does the Senior Property Manager (CRE) ensure client satisfaction at Cushman & Wakefield?

The Senior Property Manager (CRE) ensures client satisfaction by regularly communicating with clients and tenants, addressing performance issues proactively, and ensuring that the property's operations meet or exceed expectations.

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What skills are essential for a successful Senior Property Manager (CRE) at Cushman & Wakefield?

Essential skills for the Senior Property Manager (CRE) position include strong leadership skills, excellent communication proficiency, customer/client focus, time management, and a solid understanding of business and financial acumen which drives effective property management.

Join Rise to see the full answer
What is the salary range for the Senior Property Manager (CRE) position at Cushman & Wakefield?

The salary range for the Senior Property Manager (CRE) role at Cushman & Wakefield is between $119,000 and $140,000, based on eligibility factors like geographic location, experience, and qualifications.

Join Rise to see the full answer
Common Interview Questions for Senior Property Manager (CRE)
Can you describe your experience with managing multiple properties as a Senior Property Manager?

When answering this question, focus on specific examples of properties you've managed, how you prioritized tasks, and any systems you've implemented that improved operational efficiency.

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How do you develop positive relationships with tenants and clients?

Highlight your communication strategies, proactive approach to addressing client needs, and how you resolve issues to maintain satisfaction levels.

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Could you explain how you handle budgeting and financial reporting?

Share your experience with creating budgets, monitoring variances, and how you prepare financial reports for stakeholders, emphasizing accuracy and timeliness.

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What strategies do you use for effective team management in property operations?

Discuss your leadership style, how you conduct performance evaluations, and your approach to staff development, along with specific success stories.

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What steps do you take to ensure compliance with property management regulations?

Mention your knowledge of relevant laws and regulations, processes for maintaining compliance, and how you educate your team on these standards.

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How do you assess and improve tenant satisfaction?

Explain how you gauge tenant feedback, your methods for addressing concerns, and how you use insights to enhance the overall tenant experience.

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What is your approach to handling conflict within your team or with tenants?

Provide examples of past conflicts, how you facilitated discussions, and the resolution methods you employed to ensure a positive outcome.

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Can you give an example of a challenging property management situation you've faced?

Be prepared to discuss a specific challenge, your approach to resolving it, and the positive impact it had on operations or tenant relations.

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How do you stay updated with industry trends and changes?

Mention any industry organizations you are part of, courses or certifications you pursue, and ways you keep your knowledge current to benefit your role as a Senior Property Manager.

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What technological tools do you find most helpful in property management?

Share your familiarity with property management software, analytical tools you utilize to track performance, and how technology enhances your efficiency in the role.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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