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Job Title

Receptionist

Job Description Summary

Job Description Summary
The Receptionist plays a large role in creating a first impression of the company via in person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location. We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees and visitors who come to the site. Ideally, this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys during their initial interactions at the site.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand
Perform general office duties, as required, including sorting and delivering mail, perform outgoing shipping, and assist internal clients with logistics needs. · Answer phone calls promptly and professionally, including calls to the main line, internal phone calls and internal help desk.
Provide professional, timely, courteous and accurate service to employees and customers
Present a neat appearance and maintain professional or business attire at all times
Be able to learn quickly and follow detailed instructions
Answer questions and solve problems independently by utilizing a variety of resources to provide accurate information.
Greet customers with a smile and maintain a tidy work area.
Welcome visitors and follow all visitor and Security procedures.
Support multiple service areas proficiently while maintaining expertise.
Relieve team members for breaks and/or lunches as assigned.
Understand and follow tasks for all assigned areas.
Provides travel assistance, calling cabs, communicating arrival, etc.
Understands and adheres to all safety and security protocols
Perform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies, completing requests, meeting deadlines).
Complete reports in an accurate and timely manner.
Assist with special projects as requested. Communication Proficiency (oral and written) Customer Focus Team Orientation Multi[1]Tasking

IMPORTANT EDUCATION

High School diploma or general education degree (GED).
College degree and/or related experience and training preferred.

IMPORTANT EXPERIENCE

Minimum 2 years of office administration or reception experience (or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job)

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Ability to interact with client and client employees, senior management, staff and vendors as a service professional at all times
Follow directions and policies
Professionalism and the ability to interact well with others
Flexible and energetic spirit
Exhibit motivation and initiative
Strong attention to detail
Strong written and verbal communication skills
Familiar with basic bookkeeping procedures
Good analytical skills
Provide consistently accurate service
Ability to follow through and to help with tasks as a team player
Ability to prioritize and multi-task job duties
Proven compute experience; proficiency in Outlook, Word and Excel required
Ability to lift 40 pounds repetitively
Position requires frequent reaching, bending, standing and sitting for prolonged period

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Average salary estimate

$40000 / YEARLY (est.)

min

max

$35000K

$45000K

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What You Should Know About Receptionist, cw

Cushman & Wakefield is on the lookout for a friendly and dedicated Receptionist to join our team in Bethesda, MD at 4747 Bethesda Avenue. As the first point of contact for visitors, prospective clients, employees, and vendors, you’ll play a vital role in creating inviting and positive experiences that reflect our commitment to outstanding service. In this position, you will warm the atmosphere with your excellent communication skills, quickly answering phone calls and helping guests navigate their visit with ease. Your responsibilities will include performing general office duties, managing incoming calls, and assisting with logistics needs, all while maintaining a neat appearance and professional demeanor. We value proactive problem solvers and team players, so you’ll need to be familiar with basic bookkeeping procedures and capable of multi-tasking. With a high school diploma, or GED, and a minimum of 2 years of reception or office administration experience, you will be well-prepared to tackle the exciting challenges of this role. If you’re flexible, energetic, and ready to jump into a rewarding position, Cushman & Wakefield is the right place for you. Join us in making a great first impression, as we foster strong relationships with our clients and team members alike!

Frequently Asked Questions (FAQs) for Receptionist Role at cw

What are the primary responsibilities of a Receptionist at Cushman & Wakefield?

As a Receptionist at Cushman & Wakefield, your main responsibilities include welcoming guests, answering phone calls promptly, performing general office duties, and fostering a professional environment. You’ll be an essential part of ensuring smooth communication among employees, clients, and vendors, providing them with accurate information and assistance as necessary.