QA Engineer (for AI Agent)

As a QA Engineer at CyberCare, your key responsibilities will include ensuring that software releases are defect-free, validating that features meet requirements set by the Product Owners and Engineering Manager, overseeing the development process, and applying best testing practices using automation tools. You’ll engage in deep analytical testing to unearth hidden issues and strengthen the overall quality of our AI Agents.

To be considered for the QA Engineer role at CyberCare, candidates should have a strong understanding of the complete product development cycle, experience with testing automation frameworks like Selenium or Playwright, and a proven track record in managing QA processes. Additionally, candidates should possess strong analytical skills, familiarity with Agile/Scrum methodologies, and experience in end-to-end testing.

QA Engineers at CyberCare utilize various tools and technologies to ensure software quality, including automation frameworks such as Selenium and Playwright, while performing comprehensive end-to-end testing across both AI models and system workflows. They also assess backend performance and leverage Agile tools for seamless collaboration and testing efficiency.

The work culture for a QA Engineer at CyberCare is collaborative, dynamic, and fosters personal growth. Team members engage in Agile/Scrum practices, which allows for continuous improvement and open communication. Employees are encouraged to bring innovative ideas to the testing process, and there are plenty of opportunities for professional development through training and company events.

QA Engineers at CyberCare enjoy a range of benefits including career development training, private health insurance, flexible work arrangements, and access to the latest technologies. The company also offers numerous wellness programs, additional time off for special occasions, and a competitive salary reflective of experience and skills.

Discuss your hands-on experience with popular automation tools like Selenium or Playwright, including specific projects you worked on. Highlight your ability to design test scripts, implement testing strategies, and the outcomes achieved from automating testing processes.

Explain your approach to integrating quality assurance into every stage of the development lifecycle. Discuss your involvement in sprint planning, the creation of test cases early on, and collaboration with developers to ensure that all features are tested adequately.

Describe the methodologies you apply to evaluate AI model performance, focusing on usability testing, accuracy checks, and user feedback loops. Emphasize your analytical skills in identifying potential issues and optimizing AI algorithms for end-users.

Share strategies that you implement to manage your time effectively. Emphasize your prioritization skills, your experience with Agile sprints for rapid testing cycles, and your ability to communicate effectively with your team to ensure quality is never compromised.

Provide a compelling narrative of a specific bug you identified, including the impact it had on the project. Detail how you approached troubleshooting, collaborated with team members for solutions, and the final outcome achieved once the bug was fixed.

Discuss how you approach test case creation, including your methods for documenting and managing them. Highlight any tools you use to automate this process and ensure that all aspects of software functionality are covered in your testing.

Articulate your strategy for prioritizing testing tasks based on project criticality, deadlines, and resource availability. Explain any frameworks or methods you use to stay organized and ensure efficient time management in a fast-paced environment.

Share your insights into best practices such as comprehensive test planning, continuous testing integration, use of automation where applicable, thorough documentation, and effective communication within the QA and development teams. Highlight how these practices improve overall software quality.

Explain the ways you stay informed about industry advancements, such as attending workshops, reading research papers, or participating in QA forums and communities. Discuss how ongoing education has influenced your testing approach and skillset.

Identify key performance indicators (KPIs) that you track to gauge the effectiveness of your QA processes, such as defect density, test coverage, and the ratio of automated tests to manual tests. Emphasize how these metrics help in continuous improvement of QA practices.