Principal Product Manager, Enterprise

The Principal Product Manager, Enterprise at Dandy is responsible for developing and executing the product strategy for dental practices with 10 or more locations. This role includes managing the entire product lifecycle from ideation to launch, ensuring alignment with the company's goals, and leveraging feedback to prioritize product enhancements. Collaboration with cross-functional teams is essential to deliver high-quality products, all while truly embodying the voice of the customers.

To qualify for the Principal Product Manager, Enterprise role at Dandy, candidates should possess 7+ years of experience in product management, particularly in managing software products through their full lifecycle. Strong project management skills, excellent communication abilities, and an analytical mindset are crucial for success in this position. Familiarity with APIs and technical discussions with engineering teams are vital, though there is no coding requirement.

Dandy offers a unique environment that encourages innovation and collaboration, making it an attractive employer for Principal Product Managers. With commitment to building a diverse culture and providing inclusive benefits, such as healthcare and parental planning, Dandy prioritizes employee well-being and growth. Moreover, the opportunity to work on groundbreaking products in the dental industry adds an exciting dimension to the role.

At Dandy, the growth of the Principal Product Manager, Enterprise is supported through a strong emphasis on professional development and continuous learning. Employees are encouraged to stay updated on industry trends and emerging technologies, applying that knowledge to drive innovation. The collaborative culture promotes cross-functional team interaction, allowing managers to refine their skills and broaden their perspectives.

Working as a Principal Product Manager at Dandy comes with a wide array of competitive employee benefits, including healthcare, dental coverage, 401(k) plans, and generous paid time off. Additionally, Dandy fosters a workplace that is respectful and inclusive, actively committing to accessibility and equal opportunity, which enhances the overall employee experience.

In response to this question, provide specific examples of software products you’ve managed, highlighting key phases from the MVP to general release and beyond. Discuss your involvement in gathering customer feedback, agile project management, and any strategies you employed to ensure alignment with company goals.

To answer effectively, share your strategies for communication and collaboration. Mention tools or practices you use to keep stakeholders informed and engaged, such as regular updates, workshops, or collaborative planning sessions that facilitate alignment on product initiatives.

Provide a narrative that describes the step-by-step approach you took to gather customer feedback. Discuss the methods used — such as interviews, surveys, or usability testing — and highlight how you analyzed the feedback to implement product changes.

Here, detail your criteria for prioritizing product enhancements while emphasizing the importance of customer feedback and market research. You could mention frameworks such as RICE, MoSCoW, or other prioritization models that guide your decision-making process.

When answering this question, outline the key components that led to the success of the product launch you led. Mention your role in strategizing, coordinating with cross-functional teams, and any metrics you used to measure the launch’s success.

Illustrate your experience dealing with data analysis by discussing specific examples of how you gathered and interpreted data to make informed product decisions. Mention any tools or analytics you utilized to measure success and drive product strategy.

Focus on a relevant challenge in product management, explaining the context, the obstacles you encountered, and the solution you implemented. Emphasize what you learned from the experience and how it shaped your approach moving forward.

In your response, stress the importance of understanding customer needs and pain points as a driver for product success. Share examples of how deep customer empathy has led to improved product features and better customer satisfaction in your experience.

Discuss the various ways you keep yourself informed about industry trends, like attending conferences, reading industry publications, participating in online forums, and networking with other professionals. Share how your findings have influenced your product strategy or decisions.

Describe techniques that you find effective in conveying product strategies to both technical and non-technical stakeholders. This could include creating clear visual presentations, executive summaries, or conducting hands-on workshops that engage stakeholders.