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CSR - Customer Service Representative - job 3 of 5

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Handle inbound and outbound calls to assist customers with their inquiries and concerns.
  • Provide accurate information regarding products and services while maintaining a high level of professionalism.
  • Perform data entry tasks to update customer records and maintain accurate information in our systems.
  • Utilize effective phone etiquette to ensure clear communication with customers.
  • Assist with cash handling processes as needed, ensuring accuracy in transactions.
  • Collaborate with team members to resolve customer issues promptly and effectively.
  • Maintain a positive attitude while managing customer interactions, striving for high satisfaction levels.

Requirements

  • Previous experience in a call center or customer support role is preferred.
  • Strong verbal and written communication skills in English are essential.
  • Proficiency in computer systems and data entry skills is required.
  • Ability to type efficiently while communicating with customers is necessary.
  • Demonstrated phone etiquette and interpersonal skills are crucial for this position.
  • A proactive approach to problem-solving and the ability to communicate effectively under pressure is highly valued.

Join our team as a Customer Service Representative, where you will play a vital role in enhancing customer satisfaction and contributing to our company's success!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Ability to Commute:

  • Huron, SD 57350 (Preferred)

Ability to Relocate:

  • Huron, SD 57350: Relocate before starting work (Preferred)

Work Location: In person

Average salary estimate

$35360 / YEARLY (est.)
min
max
$33280K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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BADGES
Badge Diversity ChampionBadge Future MakerBadge Office VibesBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
May 19, 2025

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