Job Description:
POSITION SUMMARY:
The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by way of completing administrative duties & confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the exciting sales process and is responsible for a portion of booking our valuable social market.
YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a “You Got It” attitude
• You demonstrate good decision-making skills and can communicate effectively with guests, Sales Team and Management Team
• You can communicate clearly and regularly with Operations, the Sales Team and guests
• You can clearly verbalize guests needs to Operations and other Team Members
• You have strong organization skills
• You have strong verbal skills
• You are able to analyze basic data to help Operations and the Sales Team with decision making
• You can read and communicate in English
ESSENTIAL DUTIES AND RESPONSIBLITES:
• Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly.
• Take RFP’s and calls for social events, converting them to closed “won” business.
• Conduct Site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop up parties” working through management team to ensure they are staffed to support.
• Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is “closed won”, communicating to Operations any changes to BEOs or updated signed contracts.
• Follow up on AR’s, collect payment information, and close out any remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after sale is “closed won”.
Because we expect you to “Act like you own it” your job includes everything listed above PLUS the ever popular “other” duties as assigned”. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.
Salary Range:
10.25-
19.25We are an equal opportunity employer and participate in E-Verify in states where required.
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Are you someone who thrives on organization and has a passion for creating memorable events? If so, the role of Event Coordinator at our company in Plymouth Meeting, PA, might just be the perfect fit for you! As the backbone of our sales department, this position involves a dynamic mix of administrative tasks, communication, and a sprinkle of creativity. You'll be the friendly face that ensures each event is executed to perfection, offering our guests the 'unreasonable hospitality' that sets us apart. Your duties will include confirming details with clients, managing paperwork, and even converting event inquiries into booked engagements. You’ll get to enjoy site tours, assist sales efforts, and keep everything running smoothly behind the scenes. Your ability to communicate effectively with our guests, sales team, and management will be key. The ideal candidate will be organized, detail-oriented, and ready to engage with clients and co-workers alike. Not only will you manage logistics, but you’ll also have opportunities to upsell and enhance the experience for our clients. Join us and put your strong decision-making skills to use in a fun and exciting environment where your contributions truly matter. If you have a knack for analyzing data to support operations and the drive to exceed guest expectations, we’d love to hear from you and see how you can help us make every event extraordinary!
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