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Sales Operations Manager

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

About the Role

We are looking for a Manager to join our Sales Operations team with a focus on supporting our Sales Compensation program. You will act as a strategic partner to the business and support our GTM strategy through compensation design, operations, and analytics.

This role will have ownership of key processes related to building, administering, and maintaining the monthly, quarterly, and annual Sales Compensation cycles.

This individual will be a self-starter with a meticulous attention to detail. The ideal candidate has the ability to blend strong quantitative and analytical skills with a strategic mindset, program management experience, and an ability to communicate effectively with all levels of an organization. They work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.

Responsibilities

  • Drive insightful analysis on incentive KPIs and key revenue drivers and that align with our top-line business objectives

  • Support design, administration, and operational cadence of our global commissions process for sales, success and partnerships functions, at an extremely high level of quality and accuracy

  • Capture and maintain business requirements, playbooks and documentation to ensure all teams have clear understanding of their incentives

  • Support the activities of junior resources to deliver on compensation processes and objectives

  • Partner with various stakeholders and cross-functional teams to ensure timely project execution

Requirements

  • 5+ years of experience in a revenue operations, business operations, consulting, finance, or similar functions (preferably in SaaS/Technology)

  • Experience with sales incentive design, administration, and measurement/analysis is preferred

  • Excellent communication skills and ability to work cross-functionally, build relationships and influence in a fully remote set-up

  • Excellent organizational skills and ability to follow through with tasks reliably and independently

  • Independent problem-solver and self-starter able to manage complex projects end-to-end, from design to execution and QA

  • Outstanding modeling and presentation skills with demonstrated experience providing data-driven business insights

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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CEO of Deel
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Alex Bouaziz
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What You Should Know About Sales Operations Manager, Deel

Deel is on the lookout for a skilled Sales Operations Manager to join our dynamic Sales Operations team in the EMEA region. At Deel, we’re all about breaking down hiring barriers and connecting talented individuals with amazing companies worldwide. In this role, you'll play a pivotal part in supporting our Sales Compensation program, acting as a strategic partner to enhance our go-to-market strategy through effective compensation design, operations, and analytics. Your responsibilities will include administering monthly, quarterly, and annual Sales Compensation cycles while ensuring precise execution. We’re searching for a self-starter who possesses a keen eye for detail, robust quantitative and analytical abilities, and outstanding communication skills. You should thrive in a fast-paced environment and be adaptable to the ever-evolving changes that come with international business operations. By driving insightful analysis on incentive KPIs and collaborating across various teams, you'll help us achieve our top-line business goals and maintain our status as the leader in international payroll and compliance. Get ready to take your career to the next level with Deel, where exceptional talent knows no borders!

Frequently Asked Questions (FAQs) for Sales Operations Manager Role at Deel
What are the main responsibilities of a Sales Operations Manager at Deel?

As a Sales Operations Manager at Deel, your primary responsibilities will include designing and administering the Sales Compensation program, analyzing key performance indicators related to incentives, and ensuring high-quality execution of compensation processes. You'll partner with cross-functional teams to support timely project execution, maintain documentation for all business requirements, and oversee junior resources involved in compensation activities.

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What qualifications are needed for the Sales Operations Manager position at Deel?

To be considered for the Sales Operations Manager position at Deel, you should have at least 5 years of experience in revenue operations, business operations, or similar roles, preferably in the SaaS or technology sector. A solid background in sales incentive design, administration, and analysis is highly desirable. Furthermore, excellent communication and organizational skills, along with the ability to work independently, are crucial for success.

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What kind of work environment can I expect as a Sales Operations Manager at Deel?

As a Sales Operations Manager at Deel, you can expect a fully remote work environment with flexible arrangements. Deel emphasizes inclusivity, offering various perks and benefits based on your role and location, creating a supportive atmosphere for employees to thrive personally and professionally.

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How does Deel foster a diverse workplace culture for its Sales Operations Manager team?

Deel is committed to cultivating a diverse and inclusive workplace, encouraging applications from candidates of all backgrounds. By valuing different perspectives and experiences, we create a culturally rich environment that reflects the global nature of our business, especially in roles like the Sales Operations Manager, which require cross-functional collaboration.

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What opportunities for growth exist for a Sales Operations Manager at Deel?

At Deel, the opportunities for growth as a Sales Operations Manager are substantial! With our rapid expansion and innovative approach to hiring, you will gain exposure to various business functions and have the chance to take on leadership roles. Continued professional development is encouraged, as we support team members in building their skill sets and advancing their careers.

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Common Interview Questions for Sales Operations Manager
How would you approach designing a sales compensation plan as a Sales Operations Manager?

When designing a sales compensation plan, I would start by aligning the compensation structure with the overall business objectives and sales strategies. Understanding the key performance indicators and revenue drivers is crucial, followed by gathering input from both sales teams and management to ensure the plan is equitable and motivates performance effectively.

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Can you describe a time when your quantitative analysis directly impacted a business decision?

In my previous role, I conducted a thorough analysis of sales incentives and discovered misalignment between compensation and revenue goals. By presenting data-driven insights to leadership, I was able to recommend adjustments that improved the overall effectiveness of the sales team, leading to a notable increase in productivity and revenue generation.

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What steps do you take to ensure accuracy in administering sales compensation processes?

To ensure accuracy in sales compensation processes, I implement a systematic approach that includes thorough documentation of all procedures, regular audits of calculations, and cross-verification with relevant stakeholders. Additionally, I prioritize open communication lines with the sales team to clarify any discrepancies promptly.

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How do you handle conflicts regarding sales compensation among team members?

When conflicts arise regarding sales compensation, I believe in addressing them head-on by facilitating open discussions with the involved parties. It's crucial to listen actively to their concerns and provide clear explanations of the compensation structure to ensure transparency. Ultimately, promoting clarity and understanding is key to resolving conflicts.

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What tools or software do you prefer to use for sales operations analysis?

I have experience with various CRM and data visualization tools such as Salesforce and Tableau. I find that these tools enhance my ability to analyze sales data effectively, allowing me to create insightful reports that directly inform sales compensation strategies and performance evaluations.

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In your opinion, what role does a Sales Operations Manager play in a company’s long-term success?

A Sales Operations Manager plays a pivotal role in a company’s long-term success by ensuring that the sales team is motivated, efficiently compensated, and aligned with business goals. By providing data-driven insights and fostering effective collaboration between departments, the Sales Operations Manager contributes significantly to sustained revenue growth and overall business strategy.

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What is your strategy for onboarding new sales team members?

My strategy for onboarding new sales team members includes a comprehensive orientation program that covers company culture, product knowledge, and the compensation structure. Additionally, I assign mentors to new employees to help them navigate their roles and ensure they have the resources they need to succeed from the start.

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How do you stay updated with trends in sales operations and compensation structures?

I stay updated with trends in sales operations and compensation structures by actively participating in industry webinars, networking events, and professional groups. Additionally, I subscribe to reputable publications and often engage with thought leaders in the field to continuously enhance my knowledge and apply best practices.

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Describe your experience with cross-functional team collaboration.

I have extensive experience collaborating with cross-functional teams, which I see as essential to the success of sales operations. I make it a priority to foster open communication and a friendly working relationship by involving relevant stakeholders early in projects, ensuring alignment, and encouraging feedback throughout the processes.

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Can you provide an example of how you’ve used KPIs to drive performance improvements?

In a previous role, I identified specific KPIs related to lead conversion rates that showed significant room for improvement. By analyzing the data, I conducted training sessions targeting underperforming areas, leading to a 20% increase in conversion rates. This example illustrates the power of KPIs in driving actionable performance improvements.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 17, 2024

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